{"id":1503894,"url":"https://alion.io/job/pacificsource-receptionist","title":"Receptionist","company":{"id":1965363,"name":"PacificSource","domain":"pacificsource.com","url":"https://alion.io/company/pacificsource","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Boise, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":29643,"max":47429,"currency":"USD","period":"year","gross":null,"usd_annual":47429},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HIPAA","optional":false}],"status":"live","first_seen_at":"2026-09-29T00:00:00Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-01T16:52:13Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Looking for a way to make an impact and help people?\nJoin PacificSource and help our members access quality, affordable care!\nPacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, sex, sexual orientation, gender identity, national origin, genetic information or age. PacificSource values the diversity of our community, including those we hire and serve. We are committed to creating and fostering a work environment in which individual differences and diversity are appreciated, respected and responded to in ways that fully develop and utilize each person’s talents and strengths.\nProvide coverage of telephone and front desk duties. Answer incoming calls in a prompt, courteous manner according to PacificSource customer service quality standards. Greet and assist visitors in a professional and efficient manner.Essential Responsibilities:\nAnswer incoming calls in a prompt, courteous manner. \nAssist callers by quickly determining the caller’s needs and accurately directing calls to the appropriate personnel and/or department. \nCommunicate efficiently and effectively in obtaining, giving and exchanging information. \nGreet and direct visitors. \nAssure guests are identified and registered before allowing access to secured sections of the building \nPartner with building maintenance to ensure general office maintenance and cleanliness \nCoordinate office vendors to keep office operating efficiently \nReceive premium payments, prepare receipts, and secure premiums. \nMaintain the lobby as a professional first impression of PacificSource. \nAssist in developing and maintaining related policies and procedures. \nComplete all clerical duties such as address changes, documenting company survey results, preparing packets, and other general clerical duties as assigned. \nMaintain office supply inventory and order supplies as needed and/or requested. \nAttend to the safety of employees and guests to the extent that does not endanger self or others. \nProvide front line communication and relay information in urgent or emergency situations.\nSupporting Responsibilities:\nAssist with clerical tasks of other departments as needed.\nMeet department and company performance and attendance expectations.\nFollow the PacificSource privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information.\nPerform other duties as assigned.\nWork Experience: One year of multiline phone experience and/or reception duties preferred.\nEducation, Certificates, Licenses: High School Diploma or equivalent required.\nKnowledge: Typing, 10-key required. Computer skills preferred.\nCompetencies:\nBuilding Customer Loyalty\nBuilding Strategic Work Relationships\nContributing to Team Success\nPlanning and Organizing\nContinuous Improvement\nAdaptability\nBuilding Trust\nWork Standards\nEnvironment: Work inside in a general office setting with ergonomically configured equipment. Travel is not required.\nSkills:\nAccountability, Collaboration, Communication (written/verbal), Flexibility, Listening (active), Organizational skills/Planning and Organization, Problem Solving, TeamworkCompensation Disclaimer\nThe wage range provided reflects the full range for this position. The maximum amount listed represents the highest possible salary for the role and should not be interpreted as a typical starting wage. Actual compensation will be determined based on factors such as qualifications, experience, education, and internal equity. Please note that the stated range is for informational purposes only and does not constitute a guarantee of any specific salary within that range.\nBase Range:\n$29,643.71 - $47,429.94Our Values\nWe live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business:\nWe are committed to doing the right thing.\n\nWe are one team working toward a common goal.\n\nWe are each responsible for customer service.\n\nWe practice open communication at all levels of the company to foster individual, team and company growth.\n\nWe actively participate in efforts to improve our many communities-internally and externally.\n\nWe actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community.\n\nWe encourage creativity, innovation, and the pursuit of excellence.\n\nPhysical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively.\nDisclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.","description_format":"text","description_chars":5237,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Nonprofits & Foundations","Health Insurance & Benefits"],"lifecycle":[{"event":"open","at":"2026-09-30T04:57:34Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":15,"reasons":["conf:15","win:early","comp:junior"],"computed_at":"2026-10-01T05:45:00Z"},"pay":{"stated_usd_annual":47429,"is_top_pay":false},"html_url":"https://alion.io/job/pacificsource-receptionist","json_url":"https://alion.io/job/pacificsource-receptionist.json","meta":{"generated_at":"2026-10-02T01:27:12Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1722,"day_limit":5000,"remaining_today":3278,"minute_limit":60,"resets_at":"2026-10-03T00:00:00Z"}}}