{"id":1557076,"url":"https://alion.io/job/packagex-senior-forward-deployed-engineer-fde-2","title":"Senior Forward Deployed Engineer (FDE)","company":{"id":180056,"name":"PackageX","domain":"packagex.io","url":"https://alion.io/company/packagex","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":150000,"max":175000,"currency":"USD","period":"year","gross":null,"usd_annual":175000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Computer Vision","optional":true},{"name":"Physical AI","optional":true}],"status":"live","first_seen_at":"2026-09-30T06:48:43Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-02T03:26:21Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"About PackageX\nPackageX is building the Physical Logistics Execution Platform for enterprise teams operating across manufacturing sites, distribution centers, warehouses, retail locations, and logistics-heavy environments.\nOur platform uses Vision AI, workflow automation, mobile execution, and integrations to help companies digitize, execute, and verify physical operations at the point of work, creating trusted evidence of what happened across their operations.\nOur operating model is simple: Execution. Verification. Evidence.\nRole Overview\nPackageX is looking for a Senior Forward Deployed Engineer to work directly with prospects, customers, technology partners, platform, AI, and GTM teams to understand complex physical operations, design and build high-value workflows, establish ROI, and move enterprise opportunities from discovery through commercial close and go-live\nThis is a highly customer-facing commercial and hands-on engineering role. You will own customer relationships and enterprise opportunities while remaining hands-on in workflow design and configuration.\nRole Details\nReports to: Chief Technology & AI Officer, with GTM coaching and commercial operating support from the CEO and Head of GTM AI.\nLocation: This is a U.S. based role, with remote or hybrid flexibility depending on candidate location and company needs.\nTravel: Regular customer-site travel required for discovery, workflow mapping, operational walkthroughs, pilots, executive readouts, strategic customer engagements and relationship building.\nCompensation\nTarget base salary: $150,000-$175,000, depending on experience, qualifications, and location.\nPerformance-based bonus tied to qualified opportunity progression, workflow quality, successful pilots, customer value creation, and ARR/commercial outcomes.\nExpected total compensation: $200,000-$250,000 OTE, based on achievement of commercial and sales performance outcomes.\nThe compensation package also includes a meaningful equity grantaligned with the company’s stage and the scope of the role.\nWhat You’ll Own\nCustomer operational and workflow discovery.\n\nCurrent-state and future-state workflow design.\n\nPackageX workflow configuration and hands-on solution building.\n\nPilot setup, testing, and technical validation.\n\nTechnical and business value articulation.\n\nCustomer relationships, communication, and stakeholder engagement.\n\nEnterprise opportunity ownership from discovery through pilot, commercial close, and implementation transition.\n\nTechnology partners identification and relationship management.\n\nWhat You’ll Do\nDevelop and progress target accounts from prospecting and discovery through solutioning and close.\n\nDevelop relationships across operational, technical, and executive customer stakeholders.\n\nTranslate technical solutions into clear operational and business value.\n\nQualify, progress, and own enterprise opportunities through customer decision and commercial close.\n\nTravel to customer sites for workflow mapping, operational walkthroughs, pilot support, readouts, and go-live activities.\n\nPartner with GTM AI and leadership on account strategy, stakeholder mapping, follow-up, opportunity progression, and commercial process.\n\nConfigure workflows, rules, forms, logic, automations, and solution components.\n\nTest workflows and troubleshoot configuration, workflow, data, integration, and operational issues.\n\nDocument workflow requirements, assumptions, dependencies, configuration logic, and implementation decisions.\n\nBuild repeatable workflow playbooks by industry and use case.\n\nHow This Role Works With Implementation & Value Realization Leadership\nThe Senior FDE owns technical solutioning, workflow configuration, customer relationships, and opportunity progression through commercial close. After close, Technical Implementation & Value Realization owns the implementation program, adoption, measurable value, renewal, and expansion. The FDE remains actively involved in workflow configuration, technical solution integrity, significant solution changes, and technically complex expansions.\nThese roles work closely together: the FDE ensures the solution is built correctly and helps win the business, while Implementation & Value Realization ensures it is deployed, adopted, and expanded successfully.\nWhat Success Looks Like\nWithin the first 90 days:\nIndependently run operational and commercial discovery.\n\nBuild current- and target-state solution design.\n\nBuild and demonstrate working PackageX solutions.\n\nDevelop credibility with business and technical customer stakeholders.\n\nBegin multithreading strategic accounts.\n\nIdentify and articulate customer value.\n\nProgress assigned enterprise opportunities with clear next actions.\n\nRun successful pilots and executive readouts.\n\nUse GTM processes and AI tooling consistently.\n\nDemonstrate growing commercial judgment and ownership.\n\nIdentify reusable workflows and platform patterns.\n\nIdeal Background\n5-8 years in forward-deployed engineering, solutions engineering, technical sales, solutions architecture, or technology consulting.\n\nExperience working directly with enterprise customers.\n\nExperience configuring or implementing enterprise software platforms from sales discovery to solution design and go-live.\n\nExperience owning substantive customer relationships, not only supporting another customer-facing lead.\n\nAble to connect technical solutions to operational outcomes and business value.\n\nStrong commercial aptitude and interest in owning qualification, executive engagement, opportunity progression, and closing.\n\nStrong understanding of operational workflows, systems, data flows, integrations, and implementation dependencies.\n\nComfortable with APIs, integrations, configuration logic, and technical documentation.\n\nStrong communication skills with both business and technical stakeholders.\n\nComfortable creating structure in fast-moving, ambiguous environments.\n\nStrong curiosity about logistics, supply chain, and physical operations.\n\nBonus Points\nExperience with logistics, supply chain, manufacturing, distribution, warehousing, or physical retail operations.\n\nExperience with WMS, TMS, ERP, NetSuite, AS400, SAP, Oracle, Manhattan, Blue Yonder, or similar systems.\n\nExperience with AI, computer vision, workflow automation, robotics, IoT, or physical AI.\n\nFounded a company, even if that didn’t work out.\n\nKey Traits\nCustomer-facing with a hands-on, builder mentality.\n\nCommercially curious and comfortable discussing business value.\n\nTechnical, structured, and operational.\n\nStrong workflow and systems thinker.\n\nStrong customer presence and relationship-building ability.\n\nHigh ownership from problem discovery through customer decision.\n\nAble to simplify, configure, and test complex workflows.\n\nComfortable being in the field with customers and in ambiguous environments.\n\nStrong documentation discipline and a habit of asking thoughtful, clarifying questions.\n\nLow ego, high ownership, proactive, and detail-oriented.\n\nStrong bias towards winning a deal and getting customers live.\n\nBenefits & Perks\nCompetitive medical, dental, and vision insurance.\n\n401(k) plan.\n\nPaid time off and company holidays.\n\nRemote or hybrid work flexibility, depending on location and business needs.","description_format":"text","description_chars":7241,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Hybrid work","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Transportation & Logistics","Logistics"],"lifecycle":[{"event":"open","at":"2026-10-01T02:28:40Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":38,"reasons":["conf:2","win:early"],"computed_at":"2026-10-02T05:45:00Z"},"pay":{"stated_usd_annual":175000,"is_top_pay":false},"html_url":"https://alion.io/job/packagex-senior-forward-deployed-engineer-fde-2","json_url":"https://alion.io/job/packagex-senior-forward-deployed-engineer-fde-2.json","meta":{"generated_at":"2026-10-03T00:51:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":584,"day_limit":5000,"remaining_today":4416,"minute_limit":60,"resets_at":"2026-10-04T00:00:00Z"}}}