{"id":3506014,"url":"https://alion.io/job/pacs-group-resident-care-coordinator-2","title":"Resident Care Coordinator","company":{"id":2097919,"name":"PACS Group","domain":"pacs.com","url":"https://alion.io/company/pacs-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":16,"ghost_share":0,"stale_share":0.938,"repost_share":0,"time_to_fill_p50_days":10,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Columbia, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":28000,"max_usd":49000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4386},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-05T00:00:00Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-31T15:01:53Z","board_verified":true,"closed_at":null,"days_open":26,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":26},"description":"Resident Care Coordinator - Assisted Living\nColumbia Place Assisted Living & Memory Care is seeking an experienced and dependable Resident Care Coordinator (RCC) to join our Health Services leadership team.\nThis is a hands-on leadership position for someone who enjoys working with residents while also supporting and coordinating a team of caregivers and Med Techs. The Resident Care Coordinator works closely with our nursing and community leadership to help ensure residents receive consistent, high-quality care and that our Health Services department is appropriately staffed and supported.\nA major responsibility of this position is managing the day-to-day Health Services schedule for our caregivers and Medication Technicians. We are looking for someone who is organized, responsive, comfortable solving staffing challenges, and willing to step in when the team needs support.\nWhat You'll Do\nManage and maintain the caregiver and Medication Technician schedule, including coordinating requested time off, vacations, call-outs, and staffing changes.\nHelp ensure appropriate staffing levels are maintained based on resident needs and state requirements.\nProvide on-call support for Health Services staffing needs and employee questions. This position participates in an on-call rotation and requires availability outside normal business hours when staffing or resident-care needs arise.\nProvide leadership, direction, and day-to-day support to caregivers and Medication Technicians.\nAssist with interviewing, hiring, onboarding, training, and development of new Health Services employees.\nWork closely with nursing leadership on resident service plans, evaluations, changes of condition, appointments, and other resident-care needs.\nCommunicate resident changes and concerns to nurses, providers, families, and other appropriate individuals.\nAssist with medication-room and medication-cart organization, supplies, and equipment.\nRespond to resident emergencies and assist with appropriate follow-up.\nServe as a liaison between frontline Health Services employees and community leadership.\nHelp maintain compliance with infection-control, safety, and resident-care procedures.\nWork as a Medication Technician and/or caregiver when needed to support the department, cover shifts, remain connected to resident-care needs, and provide hands-on coaching to staff.\nAssist with additional Health Services responsibilities as assigned.\nWhat We're Looking For\nWe are looking for someone who is dependable, organized, calm under pressure, and comfortable leading others. This position requires someone who can balance administrative responsibilities with the realities of operating a 24/7 resident-care department.\nThe ideal candidate is someone who doesn't simply identify a staffing or resident-care problem-they take ownership of it and help find a solution.\nQualifications\nMinimum of 1 year of experience as a caregiver/Personal Care Attendant OR at least 6 months of experience as a Medication Aide/Medication Technician.\nAssisted living experience strongly preferred.\nPrevious scheduling, lead, supervisory, or care-coordination experience preferred.\nStrong organizational and communication skills.\nAbility to communicate effectively with residents, families, employees, and leadership.\nAbility to problem-solve and make sound decisions in a fast-paced environment.\nMust maintain required certifications, including medication and CPR certifications as applicable.\nMust be willing and able to provide direct resident care when needed.\nMust be available for scheduled weekends and holidays.\n Must be able to participate in the on-call rotation and respond to staffing needs outside regular business hours.\nWhy This Role Matters\nThe Resident Care Coordinator is an important part of keeping our Health Services department running successfully. You'll help make sure our caregivers and Med Techs have the leadership and support they need, our schedule remains appropriately staffed, and our residents receive dependable care.\nIf you have senior living experience, enjoy supporting and developing caregivers, and are ready to take the next step into a Health Services leadership position, we'd love to hear from you.\nThe qualifications above are based closely on your existing description, which requires at least one year as a PCA or six months as a Medication Aide, prefers assisted-living experience, and specifically requires the ability to work on-call, weekends, and holidays.\nWe are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.","description_format":"text","description_chars":4766,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Senior Living & Assisted Living","Nursing Homes & Long-Term Care","Physiotherapy & Rehabilitation"],"lifecycle":[{"event":"open","at":"2026-10-30T05:37:12Z"}],"visa":[],"liveness":{"score":10,"band":"cold","label":"Long shot","p_open":1,"p_active":0.297,"p_room":0.35,"age_days":26,"expected_fill_days":10,"reasons":["conf:5","stale_co","velocity","win:tail","comp:junior,brand"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/pacs-group-resident-care-coordinator-2","json_url":"https://alion.io/job/pacs-group-resident-care-coordinator-2.json","meta":{"generated_at":"2026-10-31T16:44:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26229,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2097919},"rest":"https://alion.io/mcp/rest/get_company?id=2097919"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpacs-group-resident-care-coordinator-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpacs-group-resident-care-coordinator-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpacs-group-resident-care-coordinator-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pacs-group-resident-care-coordinator-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpacs-group-resident-care-coordinator-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3506014}},{"tool":"search_jobs","arguments":{"company":"pacs.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3506014},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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