Product Analyst (Process & Systems)

Key

Responsibilities: We are hiring a full-time Product Analyst to own modules of our internal Order-to-Cash platform, end to end, working directly with the Product Lead. The core of the role is building requirements: understanding the business process, identifying its gaps, and structuring it into a complete system module that accounts for every case, validation and dependency. You will also test what gets built and make sure the delivered solution matches what was defined. Key responsibilities 1. Requirement building (core)

• Understand business workflows across Sales, Onboarding, Operations and Finance, and identify process gaps and inefficiencies
• Structure each process into a system module with clear flows and flow charts
• Cover every scenario the module must handle (standard, exception and edge cases) before it goes to development
• Define fields and data structures, validation rules, dependencies and conditions
• Own and maintain the functional specification for each assigned module 2. Testing and quality assurance
• Write and execute functional test cases for every release
• Run end-to-end workflow testing and user acceptance testing (UAT)
• Log, prioritise and re-test bugs through the periodic bug-fix cycles 3. Development partner coordination
• Work with the external development team on assigned modules
• Track tasks, follow-ups and requirement clarifications
• Ensure the delivered solution matches the defined requirement 4. Data checks for owned modules
• Validate data for the modules you own, including post-go-live accuracy checks
• Work alongside the data management team where module data is involved

Requirements What we're looking for: Must-have

• 1-3 years in a product, business analyst or functional/QA role on software or ERP projects
• Hands-on experience writing functional specs or BRDs and test cases
• Experience working with development teams through build, testing and release
• Strong analytical and logical thinking; able to structure problems into clear workflows
• Basic understanding of APIs and system design: data flow, validations, logic layers
• Attention to detail and execution focus
• Clear communication across business and tech teams Good-to-have
• Exposure to ERP tools, especially Zoho Books
• Familiarity with Order-to-Cash or billing processes
• Basic SQL
• Exposure to AI or automation use cases (document processing, workflow automation) Tools you will use
• HTML (basic UI understanding)
• AI tools for productivity and documentation
• Excel and basic analytics tools Culture Fit: Must align with PadCare’s values - Integrity, Entrepreneurship, Collaboration, Customer-First, Innovation. Work Mode: Full-time; based in Pune.

Benefits Why Join us: Compensation: Competitive salary in line with industry standards. Growth Path: Opportunity to scale into Head of Research and beyond as PadCare expands globally. Purpose With Impact: Join a mission-driven team transforming menstrual hygiene through sustainable solutions that uplift women’s health, the environment, and sanitation workers' dignity. Eco-Warrior in Action: Help recycle millions of sanitary pads and actively reduce landfill waste and carbon emissions-real impact, not just buzzwords. Innovation Meets Heart: Be part of a team that blends empathy with patented 5D recycling tech to build the future of circular economy. Grow With Us: We’re a fast-gowing, venture-backed startup offering real opportunities to scale your career as we scale our impact. A Culture That Cares: Work in a space where collaboration, inclusivity, and purpose aren’t just values-they’re how we roll every day.