{"id":3666388,"url":"https://alion.io/job/pade-customer-success-onboarding-associate","title":"Customer Success & Onboarding Associate","company":{"id":4501049,"name":"Pade","domain":"pade.ng","url":"https://alion.io/company/pade-2","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Nigeria"],"countries":["NG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"WhatsApp","optional":false}],"status":"live","first_seen_at":"2026-11-02T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-11-02T00:00:00Z","board_verified":false,"closed_at":null,"days_open":8,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":8},"description":"Pade helps businesses manage customers, conversations, invoices, payments, and daily operations from one place. We're a small team moving fast, looking for people who want to build something meaningful from the ground up.\n\nCustomer Success and Onboarding Associate\n\nHelp businesses get the most value from Pade.\n\nWhat you'll do\n\nOnboard new users\n\nAssist with setup and activation\n\nFollow up with inactive users\n\nGather customer feedback\n\nProvide support through WhatsApp and email\n\nSuccess looks like\n\nHigh onboarding completion rates\n\nStrong user retention\n\nPositive customer feedback\n\nIncreased product adoption\n\nLocation\nRemote (Nigeria preferred)\n\nWhat we look for\nWe care more about how you work than where you went to school.\n\nIf you're excited about helping businesses succeed and want to grow with a startup, we'd love to hear from you. Degrees and years of experience matter less than these.\n\nOwnership, Curiosity, Communication, Problem solving, Execution\n\nHiring process\nSimple, fast, and respectful of your time.\n\nApplication: Submit your application through the role form.\n\nShort interview: We'll get to know each other and talk through your experience.\n\nPractical task: A short, focused exercise related to the role.\n\nFinal conversation: Meet with the founder and talk through the details.\n\nOffer: We make it official and you join the team.\n\nHow to apply: apply","description_format":"text","description_chars":1376,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Nigeria","iso":"NG","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-03T06:38:30Z"}],"visa":[],"liveness":{"score":83,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.831,"p_room":1,"age_days":8,"expected_fill_days":25,"reasons":["seen:8","win:early","comp:attention"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/pade-customer-success-onboarding-associate","json_url":"https://alion.io/job/pade-customer-success-onboarding-associate.json","meta":{"generated_at":"2026-11-10T13:09:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":30625,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4501049},"rest":"https://alion.io/mcp/rest/get_company?id=4501049"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpade-customer-success-onboarding-associate"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpade-customer-success-onboarding-associate"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpade-customer-success-onboarding-associate"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pade-customer-success-onboarding-associate\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpade-customer-success-onboarding-associate"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3666388}},{"tool":"search_jobs","arguments":{"company":"pade.ng","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3666388},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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