{"id":1758717,"url":"https://alion.io/job/paga-key-account-manager","title":"Key Account Manager","company":{"id":62352,"name":"Paga","domain":"mypaga.com","url":"https://alion.io/company/paga","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":{"grade":"A","score":89,"open_postings":10,"ghost_share":0.1,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":106,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Lagos, Nigeria"],"countries":["NG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":11500,"max_usd":27000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":5136},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-03-03T00:00:00Z","employer_posted_date":"2026-03-03","last_verified_at":"2026-10-23T16:53:24Z","board_verified":true,"closed_at":null,"days_open":234,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":234},"description":"JOB DESCRIPTION: KEY ACCOUNT MANAGER\nSector:Trade and Commerce\nLocation:Lagos, Nigeria\nReports To:Sales Manager\nExperience:Minimum of 5- 7 years’ experience in B2B/Enterprise sales\nABOUT DOROKI\nDoroki is a collaborative commerce product developed to digitize Small and Medium Enterprises (SMEs’) business operations. SMEs’ business needs are growing quickly, and Doroki is well-positioned to meet these needs. The product is focused on increasing affordability and inclusivity for SMEs to digitize their business operations and make and accept digital payments through a mobile device in emerging markets like Nigeria.\nABOUT THE ROLE\nThe Account Manager will be responsible for bringing onboard high net worth sellers, merchants, and SME businesses on Doroki and driving activities to deliver on set targets. The main goal is toacquire new small and medium scale Merchants/Sellers/Businesses and manage relationships with existing ones.\nTo be successful you will need to be comfortable spending significant time in the field with merchants and businesses and working with them to exceed set targets. You must be someone with a strong ability to influence and work collaboratively across teams.\nPRIMARY RESPONSIBILITIES\nAchieve commercial targets - the account manager has the ownership of achieving the overall commercial targets set for the territory of coverage. The targets include but are not limited to active merchant recruitment, merchant retention and revenue.\nProactively acquire new FMCG merchants and deepen existing relationships, by building a healthy pipeline of prospects using approved sales CRM tools.\nDevelop a solid and trusting relationship between major key businesses and the company \nRegular virtual meetings with small and medium scale businesses or sales visits to demonstrate and present Doroki product offerings. \nDevelop in-store visibility plans for Doroki in collaboration with SME merchants’ management; and follow up to achieve timely & effective implementation.\nResolving key client issues and complaints\nStrategic planning to improve client results\nNegotiating contracts with the client and establishing a timeline of performance\nExpand relationships and bringing in new clients\nManage merchants’ expectations, adhere to company policies, procedures & controls, and ensure compliance with rules & regulations\nAnalyze & monitor merchant operations and channel trends to be able to make recommendations on business and service enhancements\nWork with support teams to ensure that SME businesses get adequate support and proper communication to drive satisfaction and usage\nConduct regular spot checks on merchant activities and share feedback with the team \nIdentify emerging markets and market shifts while being fully aware of new products and competition status\nAnalyze data using available tools/dashboard\nUnderstand, utilise, and support the service architecture created for the support of Key Doroki merchants\nGive timely updates or gather market intelligence on Doroki service efficiency and effectiveness and channel issues and concerns to the appropriate unit\nPilot new services initiatives for key Doroki merchants and provide feedback for enhancements\nIdentifies service enhancements/service improvements, document them and discuss them with the line manager\nConduct periodic surveys on merchants for service improvement\nUse trends to engage proactively, and support key merchant business by introducing new ways to optimize channels.\nGenerates and reports daily/ weekly key merchant Performance to the line manager\nWork with the marketing team and line manager, to ensure proper branding support is delivered to key merchants on time\nKEY COMPETENCIES\nStrong leadership\nStrong interpersonal/communication skills\nTakes initiative and ownership\nCompany and Customer expertise\nSkilled negotiator\nValue based selling\nStrong ability to motivate, influence and advice people\nStrong planning and organizational skills\nAttention to detail\nAbility to multi-task and manage competing priorities\nGood judgement and decision-making ability\nExcellent communication skills - verbal, non-verbal and written\nStrategic thinking skills\nProblem solving skills\nKNOWLEDGE AND SKILL REQUIREMENTS\nProblem solving skills\nBachelor’s degree from an accredited university or college\nPrevious experience working in the FMCG or Service industry\nMust be able to work in a high-velocity, high performance environment\nMust be able to develop and communicate competitive landscape analysis\nProficient in the use of sales CRM tools\nAt least 5 years’ relevant experience in B2B sales\nStrong analytical and problem-solving skills\nProvide outstanding customer service\nClick on this link\nhttps://paga.bamboohr.com/jobs/\nto apply for this job.\nWe are an equal opportunity employer and value diversity inclusion. In our employment practices, we do not discriminate on grounds of colour, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation.","description_format":"text","description_chars":4996,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Nigeria","iso":"NG","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Blockchain & Crypto","Cryptocurrencies","Stablecoins"],"lifecycle":[{"event":"open","at":"2026-10-03T11:59:41Z"}],"visa":[],"liveness":{"score":16,"band":"cold","label":"Long shot","p_open":1,"p_active":0.565,"p_room":0.28,"age_days":234,"expected_fill_days":106,"reasons":["conf:3","win:tail","crowd:"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/paga-key-account-manager","json_url":"https://alion.io/job/paga-key-account-manager.json","meta":{"generated_at":"2026-10-23T19:32:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":569,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":62352},"rest":"https://alion.io/mcp/rest/get_company?id=62352"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpaga-key-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpaga-key-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpaga-key-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/paga-key-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpaga-key-account-manager"}]}