{"id":1624763,"url":"https://alion.io/job/page-customer-service-and-sales-representative","title":"Customer Service and Sales Representative","company":{"id":1973940,"name":"Shentel","domain":"shentel.com","url":"https://alion.io/company/shentel","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":42000,"max":60000,"currency":"USD","period":"year","gross":null,"usd_annual":60000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Wi-Fi","optional":false}],"status":"live","first_seen_at":"2026-08-12T04:00:00Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-20T02:36:52Z","board_verified":true,"closed_at":null,"days_open":69,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":69},"description":"Location: Remote within Shentel’s footprint in Virginia, West Virginia, Pennsylvania, Maryland, Kentucky, and Ohio\nSchedule: Full-time\nWhat You’ll Do:\nAs a Customer Service Representative, you’ll be the first point of contact for customers—helping solve problems, answer questions, and identify opportunities to deliver additional value. This role combines customer service and sales, giving you the ability to directly impact both customer experience and your earning potential.\nCompensation & Earning Potential:\nBase Pay: $15+ per hourCommission Opportunity with MultipliersEstimated Total Earnings: $42,000–$60,000+ annuallyTop Performers earn around $80,000 - $100,000 annually\nSchedule Expectations:\nWe know that work-life balance is important to you and your family!\nMonday–Friday: 10:30 AM – 7:00 PMAround every 4th Saturday required, 8:30 AM – 5:00 PM, with a day off during the same weekOvertime required monthly with the opportunity for additional overtimeSchedules are provided in advance\nRemote Work Expectations:\nDedicated, private workspace requiredHigh-speed wired internet (no Wi-Fi-only or satellite connections)Company-provided equipmentPaid training with full attendance required\nWhat We’re Looking For:\n1+ year customer service or call center experienceStrong communication and problem-solving skillsAbility to navigate multiple systems and handle high call volumeComfortable identifying sales opportunities while supporting customersSelf-motivated and able to work independently\nWhy Join Us:\nRobust earning potential:Competitive benefits: 401k contribution and match, medical, dental, vision, life insurance, PTO, and holidaysPaid training and ongoing developmentSupportive team environmentOpportunity to grow into advanced rolesDiscounted Shentel services in specific areas\nOur Mission:\nWe’re committed to delivering exceptional service while keeping our communities connected. Every interaction matters—and you’ll play a key role in making that happen. Shentel shows industry-leading customer satisfaction; our service speaks for itself. We offer our employees a competitive benefits package and a winning culture. With over 100 years of history and growth, Shentel continues to lead the way. Apply with us today to learn more!","description_format":"text","description_chars":2250,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Life insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-01T20:56:13Z"}],"visa":[],"liveness":{"score":11,"band":"cold","label":"Long shot","p_open":1,"p_active":0.387,"p_room":0.28,"age_days":69,"expected_fill_days":20,"reasons":["conf:3","win:tail","crowd:junior"],"computed_at":"2026-10-20T05:45:00Z"},"pay":{"stated_usd_annual":60000,"is_top_pay":false},"html_url":"https://alion.io/job/page-customer-service-and-sales-representative","json_url":"https://alion.io/job/page-customer-service-and-sales-representative.json","meta":{"generated_at":"2026-10-20T06:16:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6706,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1973940},"rest":"https://alion.io/mcp/rest/get_company?id=1973940"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpage-customer-service-and-sales-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpage-customer-service-and-sales-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpage-customer-service-and-sales-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/page-customer-service-and-sales-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpage-customer-service-and-sales-representative"}]}