Director - Quality Assurance & Process Improvements - PairSoft

Job Description:

PairSoft is looking for a quality leader who sees QA as a strategic function - not a gate at the end of a delivery cycle, but a discipline that runs through how software is designed, built, and operated. You will lead an existing team of 15 -20 members and take ownership of both the quality function and a broader mandate around process improvement across the engineering organization.

We are looking for someone who brings their own point of view on where the friction is and how to reduce it - not someone who waits to be told what to fix.

Location: PAN India ( remote)

Responsibilities / Essential Functions

• Lead and develop a QA team of 15 -20 across multiple product lines, setting quality standards and building a culture of engineering discipline.
• Define and own the testing strategy across the portfolio - spanning functional, regression, integration, and non-functional quality dimensions.
• Identify and drive process improvement initiatives across the engineering organization, with a focus on measurable outcomes over process theater.
• Establish metrics and reporting that give leadership meaningful visibility into quality trends, not just pass/fail counts.
• Work across ERP integration surfaces and enterprise deployment contexts to ensure quality standards account for the complexity of the customer environments PairSoft operates in.
• Build a team capable of scaling with the organization - developing talent, closing skill gaps, and raising the floor across the QA function.

Requirements