Contract Operations

The Role

Palantir’s in-house legal team works to proactively address legal issues so that Palantir can continue to drive positive impact in the world. We are deeply embedded in Palantir’s mission and culture, take time to connect with folks across the global Palantir community, and are viewed across the company as key to Palantir’s success.

Legal Operations is the organizational backbone of the legal team at Palantir and our Deal Administrators directly support all aspects of revenue generation at the company. Our Deal Operations Administrators have a strong understanding of Palantir’s growth strategy, and are eager to implement and operationalize that strategy in our contracting processes. Our Deal Operations Administrators have a passion for helping others, making them an invaluable resource to our customer deal pipeline.

As a Deal Operations Administrator, you will be handling a wide variety of responsibilities throughout the customer contracting lifecycle. You will support Palantir’s lawyers and contracting specialists, in collaboration with our sales team and executives, to facilitate the growth of our business by managing all aspects of contract administration. As part of the Deal Operations team, you will become an expert in your specific customer vertical, take ownership for specialized scaling projects and critical initiatives as it relates to each business unit. Throughout your work, you will take initiative, operate with resourcefulness, and execute quickly and effectively the processes that drive revenue at Palantir. You’ll leverage your excellent communication skills, and exercise tact and diplomacy in helping to manage relationships with teams across Palantir. Most importantly, you have a true desire to be helpful and go above and beyond to solve challenges.

Core Responsibilities

• Steer contracts through internal systems and coordinate input from various teams across Palantir for expertise, review and negotiation
• Document drafting, processing, including formatting, clean-up, filing and executing agreements
• Pilot the completion of customer onboarding forms
• Ensure alignment on deals and forecasting expectations across a variety of teams at Palantir including legal, finance, deal team and sales
• Maintain accurate records, report project metrics and track contractual terms
• Manage business-specific strategic project work to enable the effective growth and scale of deal execution across the legal team

What We Value

• Ability to pivot quickly, anticipate needs and execute autonomously, with a high sense of urgency
• Ability to collaborate with a cross-functional team, leveraging effective communication, strong writing and customer service skills
• Meticulous attention to detail and organization and a strong sense of ownership
• Demonstrated ability to identify business process inefficiencies and drive process improvements
• A “no task too big, no task too small” mentality. Willingness and ability to work outside of standard business hours as needed

What We Require

• 3+ years of previous legal and/or contract administrative support experience, preferably in a fast-paced legal environment
• Proficiency in using Microsoft Office suite
• Experience with contract lifecycle management tooling
• Experience managing complex, cross-functional projects
• Initially 4 days per week in-office which can be reduced to 2-3 days longer term.