{"id":125963,"url":"https://alion.io/job/palantir-technologies-forward-deployed-reliability-engineer","title":"Forward Deployed Reliability Engineer","company":{"id":24,"name":"Palantir Technologies","domain":"palantir.com","url":"https://alion.io/company/palantir","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"C","score":67,"open_postings":232,"ghost_share":0.47,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":166,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":89000,"max_usd":212000,"period":"year","method":"role_country_seniority_unknown","sample_n":229},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Java","optional":false},{"name":"Python","optional":false},{"name":"Spark","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-04-22T19:15:03Z","employer_posted_date":"2026-04-22","last_verified_at":"2026-11-03T04:55:11Z","board_verified":true,"closed_at":null,"days_open":194,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":194},"description":"The Role\nAs a Forward Deployed Reliability Engineer (FDRE), you ensure the stability and reliability of mission-critical workflows built on Palantir software. You gather signal by going on call - resolving problems before the customer is impacted - and use those learnings to drive product change, shape our internal tooling, and refine our operational processes so that we provide an increasing quality of service to more and more customers.\nYour approach is hands-on and pragmatic: you’ll rapidly address issues as they arise with quick and effective solutions, and advocate for workflow or product improvements once the immediate issue is resolved. You are energised by engaging directly with problems, from writing a script to automate a manual task, to finding creative workarounds, or building a case for a product enhancement. You don’t just fix issues - you look for opportunities to simplify, automate, and make the entire system more resilient.\nAn FDRE synthesises learnings from support into best practices for others to follow. These are captured in documentation and shared with the team and the wider organisation. In this way, you raise the bar for reliability and efficiency across Palantir.\nCore Responsibilities\nDevelop a deep understanding of Palantir’s products and operational processes\nGo on-call, responding quickly and effectively to mission-critical incidents\nDiagnose, resolve, and proactively prevent issues encountered in the field\nCollaborate with internal stakeholders to increase the scalability and reliability of Foundry workflows for our customers\nIdentify recurring pain points and inefficiencies, and take initiative to automate or streamline workflows\nAdvocate for and implement product enhancements based on insights gleaned from the field\nCreate clear, actionable documentation and share best practices to elevate team and company-wide reliability\nNote: While active work is not required on weekends or outside business hours, you must be available to respond to critical outages during assigned on-call weeks.\nWhat We Value\nAbility to work independently and collaboratively to solve ambiguous technical and operational challenges\nExcellent written and verbal communication skills, capable of interacting effectively with both technical and non-technical stakeholders\nProficiency in Python, Java, and SQL\nFamiliarity with parallel data processing and Spark job optimisation\nStrong organisational skills and attention to detail, with the ability to prioritise effectively\nResourcefulness and creativity in fast-paced, dynamic environments\nExperience with root cause analysis and documenting solutions for broader impact\nEnthusiasm for hands-on problem-solving, continuous improvement, and knowledge sharing\nWhat We Require\nBackground in Computer Science, Engineering, Information Systems, or other technical field","description_format":"text","description_chars":2851,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Data Integration & ETL Tools","Decision Intelligence","Defense AI"],"lifecycle":[{"event":"open","at":"2026-04-22T19:15:03Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Senior or Specialist Worker, Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Senior or Specialist Worker; 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