{"id":1400397,"url":"https://alion.io/job/palazzo-versace-dubai-duty-manager","title":"Duty Manager","company":{"id":67455,"name":"Palazzo Versace Dubai","domain":"palazzoversace.ae","url":"https://alion.io/company/palazzoversace","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Recruitee","truth_index":null},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dubai, United Arab Emirates"],"countries":["AE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-28T05:28:13Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-11-05T05:58:17Z","board_verified":true,"closed_at":null,"days_open":38,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":38},"description":"Key Responsibilities:\nOversee daily hotel operations during assigned shifts and ensure all departments maintain high service standards.\n\nAct as the Manager on Duty and ensure a seamless guest experience throughout the hotel.\n\nHandle guest requests, feedback, and complaints professionally and ensure timely resolution.\n\nCoordinate with Front Office, Housekeeping, F&B, Engineering, Security, and other departments to address operational requirements.\n\nMonitor hotel presentation, cleanliness, service quality, and compliance with established standards.\n\nSupport VIP arrivals, special occasions, and other guest requirements.\n\nConduct regular operational checks and address any issues promptly.\n\nLead, guide, and support colleagues during the shift to ensure efficient service delivery.\n\nManage operational incidents and escalate significant matters to senior management when required.\n\nEnsure proper shift handovers, communication, and completion of daily reports.\n\nRequirements\nRequirements:\nPrevious experience as a Duty Manager, Assistant Front Office Manager, or similar role in a 5-star hotel.\n\nStrong knowledge of hotel operations and luxury hospitality standards.\n\nExcellent guest service, communication, and interpersonal skills.\n\nStrong leadership, decision-making, and problem-solving abilities.\n\nProfessional appearance and a positive, guest-oriented approach.\n\nExcellent command of English; additional languages are an advantage.\n\nAbility to work under pressure and manage multiple priorities.\n\nFlexible to work shifts, weekends, and public holidays.","description_format":"text","description_chars":1562,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-09-28T15:11:30Z"}],"visa":[],"liveness":{"score":32,"band":"fade","label":"Fading","p_open":1,"p_active":0.58,"p_room":0.55,"age_days":38,"expected_fill_days":28,"reasons":["conf:5","win:tail"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/palazzo-versace-dubai-duty-manager","json_url":"https://alion.io/job/palazzo-versace-dubai-duty-manager.json","meta":{"generated_at":"2026-11-05T08:18:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10625,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":67455},"rest":"https://alion.io/mcp/rest/get_company?id=67455"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpalazzo-versace-dubai-duty-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpalazzo-versace-dubai-duty-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpalazzo-versace-dubai-duty-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/palazzo-versace-dubai-duty-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpalazzo-versace-dubai-duty-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1400397}},{"tool":"search_jobs","arguments":{"company":"palazzoversace.ae","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1400397},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}