{"id":3035043,"url":"https://alion.io/job/pallet-associate-deployment-strategist-aiml-product-2","title":"Associate Deployment Strategist (AI/ML Product)","company":{"id":686887,"name":"Pallet","domain":"pallet.com","url":"https://alion.io/company/pallet","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":22,"computed_at":"2026-11-03T05:54:40Z"}},"role":"AI/ML","role_family":"AI/ML","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States","New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":100000,"max":150000,"currency":"USD","period":"year","gross":null,"usd_annual":150000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-10-21T16:43:26Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-11-03T03:30:05Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"About Pallet\nPallet is building AI Agents to transform the physical economy - a $12 trillion global industry. We’ve raised $50M from top investors, including General Catalyst, Bessemer Venture Partners, and Bain Capital Ventures. In under two years, we’ve achieved 700% revenue growth and are just getting started.\nOur mission is to increase the efficiency of the global supply chain by automating the manual workflows that slow supply chain teams down - from scheduling and appointment setting to data entry and load management. Our flagship platform provides end-to-end visibility, control, and optimization, while our newest product, CoPallet, introduces AI Agents that can understand and execute requests in real time and integrate directly with customer systems.\nAs companies across the physical economy look to generative AI to drive efficiency, many are turning to Pallet to lead the way. With deep supply chain expertise and cutting-edge AI capabilities, we’re positioned to build the next $10B company powering the physical economy.\nJoin us and work alongside leaders from Google, DoorDash, YC, and more to shape the future of supply chain technology.\n$100,000 - $150,000\nFull-time / Onsite (5 days/week) / ~25-30% Travel \nAbout the Role\nAs Pallet scales with mid-market and enterprise customers, deployments need to be clear, organized, and deeply customer-aware. Customers are adopting AI agents in real operational workflows, which means the details matter: requirements, edge cases, stakeholder alignment, change management, testing, and go-live support.\nThe Associate Deployment Strategist helps own customer deployments from discovery and workflow design through execution, launch, and ongoing success. You’ll work closely with customers, Agent Delivery Engineers, Product, Sales, and Success to turn messy real-world processes into reliable AI agent workflows.\nThis is a client-facing, high-growth role for someone early in their career who is highly organized, analytical, and comfortable operating in a fast-moving environment. You’ll primarily support mid-market deployments, own day-to-day customer coordination, and partner with senior team members on larger or more complex accounts.\nWhy This Role Is Different\nYou won’t inherit a fully built playbook; you’ll help create it. This role sits at the center of customer deployment, product feedback, and operational execution. You’ll work directly with customers, learn how AI agents are deployed in mission-critical workflows, and help shape how Pallet scales implementation across a growing customer base.\nHow You’ll Make an Impact\nServe as the executive point of contact for customer deployments and long-term success\nLead customer discovery to understand workflows, constraints, and success criteria\nTranslate complex business processes into executable AI agent workflows\nPartner with Agent Delivery Engineers to validate assumptions and execute technically\nConfigure, test, and release agent configurations for customer use cases\nOwn deployment plans, timelines, risks, and stakeholder communication\nLead customer kickoffs, milestone reviews, QBRs, and executive updates\nProactively manage scope changes, escalations, and expectation-setting\nImprove and scale onboarding and deployment processes over time\nTravel for key customer milestones and kickoffs as needed (~25%)\nWhat Success Looks Like\nCustomers have clearly defined, executable workflows aligned to their business reality\nDeployments stay on track despite ambiguity, changing requirements, or complexity\nExecutives feel informed, confident, and trust Pallet as a long-term partner\nInternal teams are aligned, accountable, and coordinated around customer outcomes\nDeployment processes become more repeatable and scalable without sacrificing quality\nWhat You’ll Bring\n1+ years of experience in a customer-facing, operations, implementation, consulting, product, support, or technical project role\nStrong organization and follow-through across multiple workstreams\nClear written and verbal communication skills\nComfort working with customers and asking thoughtful questions\nAbility to break down complex workflows into clear steps, requirements, and decisions\nInterest in AI, automation, logistics, and operational systems\nStrong analytical skills and attention to detail\nComfort working in spreadsheets and presentation tools\nBasic technical acumen, including familiarity with APIs, JSON, SQL, or system workflows\nAbility to operate in a fast-moving environment and create structure from ambiguity\nNice to Have\nExperience at a SaaS, logistics, supply chain, marketplace, or workflow automation company\nExperience working with AI-driven or automation products\nTechnical degree or technical coursework in CS, Engineering, Math, Data, or related fields\nPrior experience in implementation, customer success, solutions, or operations\nLocation & Logistics\nIn-person, based in our San Francisco office or NYC office\nTravel required for major customer milestones\nInterviewing: Remote with final in-person round\nInterview Process\nChat with Recruiter (30 min)\nChat with Member of the Team (45 min) \nChat with Member of the Team (45 min)\nChat with Member of the Team (45 mins)\nFinal Interview Loop (4 hours)\nBackground & reference checks\nWe move fast and keep candidates informed at every stage.\nCompensation\nThe estimated salary range for this role is $100,000 - $150,000, depending on experience and skill set. In addition to base salary, we offer competitive equity, benefits, and growth opportunities. Final compensation will be determined based on a combination of factors, including experience, qualifications, and location.\nLI-SF1 LI-NY1 LI-Onsite\nOur Benefits \nWe invest in our people the same way we invest in our product: seriously.\n Health, Vision, and Dental benefits \n Take-what-you-need Paid Vacation\n Life Insurance and Accidental Insurance \n Short-Term Disability Coverage\n Generous salary and equity for all staff\n 401k option; helping you save for the future\n Paid parental leave to support growing families\n Yearly learning and development stipend\n Commuter benefits for Bay Area and New York employees\n Uber ride stipend if you ever have to work late in the office \n Remote office home stipend to get you comfy in your space for remote employees\n Free professional headshot \n Daily catered lunches and dinners provided in office\n Complimentary On-Site Gym: Our SF office has a fully equipped gym \n Onboarding trip to one of our offices if you work remotely\n Monthly happy hours\n Annual Company Offsites; our last one was in Palm Springs CA \nWorkplace Policy\nWe are an in-person company. Our offices in San Francisco, New York City and London are where ideas get built, decisions get made, and the team gets stronger. We have invested in making them genuinely great places to spend your day, with catered lunches, monthly happy hours, and people who care about the work and each other.\nMost of our team works in office five days a week. For select roles, we hire remotely across the U.S. Remote employees come to one of our offices for their first week to onboard and meet the team, and we cover the full trip. \nEvery role is different. Travel expectations are always shared upfront in the job description and confirmed in your first call with us.\nEqual Opportunity\nPallet is an Equal Opportunity Employer. We make all employment decisions based solely on merit. We provide equal employment opportunities to all applicants and employees without discrimination on the basis of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, disability status, or any other applicable legally protected characteristic. We prohibit any form of discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring.\nCandidate Privacy Notice\nPlease review Pallet’s Candidate Privacy Notice here.\nAccommodations\nPallet complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local laws. We will reasonably accommodate qualified individuals with a disability during the application process and throughout employment as required by law.\nIf you need any assistance or accommodations due to a disability, please contact us at .","description_format":"text","description_chars":8426,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Accidental insurance","Dental insurance","Equity","Growth opportunities","Life insurance","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Logistics","AI Agents","Supply Chain AI"],"lifecycle":[{"event":"open","at":"2026-10-21T21:13:20Z"}],"visa":[],"liveness":{"score":71,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.789,"p_room":0.9,"age_days":12,"expected_fill_days":22,"reasons":["conf:2","win:mid","comp:junior"],"computed_at":"2026-11-03T05:54:40Z"},"pay":{"stated_usd_annual":150000,"is_top_pay":false},"html_url":"https://alion.io/job/pallet-associate-deployment-strategist-aiml-product-2","json_url":"https://alion.io/job/pallet-associate-deployment-strategist-aiml-product-2.json","meta":{"generated_at":"2026-11-03T07:48:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11236,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":686887},"rest":"https://alion.io/mcp/rest/get_company?id=686887"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpallet-associate-deployment-strategist-aiml-product-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpallet-associate-deployment-strategist-aiml-product-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpallet-associate-deployment-strategist-aiml-product-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pallet-associate-deployment-strategist-aiml-product-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpallet-associate-deployment-strategist-aiml-product-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3035043}},{"tool":"search_jobs","arguments":{"company":"pallet.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3035043},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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