{"id":1055313,"url":"https://alion.io/job/pallet-software-engineer-agent-delivery","title":"Software Engineer, Agent Delivery","company":{"id":686887,"name":"Pallet","domain":"pallet.com","url":"https://alion.io/company/pallet","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":22,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Backend","role_family":"Backend","seniority":"junior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States","San Francisco, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":135000,"max":180000,"currency":"USD","period":"year","gross":null,"usd_annual":180000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Anthropic","optional":true},{"name":"Datadog","optional":true},{"name":"GCP","optional":true},{"name":"JavaScript","optional":true},{"name":"Next.js","optional":true},{"name":"OpenAI","optional":true},{"name":"Playwright","optional":true},{"name":"PostgreSQL","optional":true},{"name":"React.js","optional":true},{"name":"TypeScript","optional":true},{"name":"Vercel","optional":true},{"name":"Vertex AI","optional":true}],"status":"live","first_seen_at":"2026-09-19T00:23:34Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-11-05T14:37:46Z","board_verified":true,"closed_at":null,"days_open":47,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":47},"description":"About Pallet\nPallet is building AI Agents to transform the physical economy - a $12 trillion global industry. We’ve raised $50M from top investors, including General Catalyst, Bessemer Venture Partners, and Bain Capital Ventures. In under two years, we’ve achieved 700% revenue growth and are just getting started.\nOur mission is to increase the efficiency of the global supply chain by automating the manual workflows that slow supply chain teams down - from scheduling and appointment setting to data entry and load management. Our flagship platform provides end-to-end visibility, control, and optimization, while our newest product, CoPallet, introduces AI Agents that can understand and execute requests in real time and integrate directly with customer systems.\nAs companies across the physical economy look to generative AI to drive efficiency, many are turning to Pallet to lead the way. With deep supply chain expertise and cutting-edge AI capabilities, we’re positioned to build the next $10B company powering the physical economy.\nJoin us and work alongside leaders from Google, DoorDash, YC, and more to shape the future of supply chain technology.\nAbout The Role\nWe’re hiring a Software Engineer, Agent Delivery to deploy production AI agents inside some of the world’s largest supply chain companies.\nYou’ll work directly with customer operators, engineers, and executives to understand how critical workflows actually run. Then you’ll design integrations, debug production systems, and ship AI-powered workflows into environments that are often undocumented, fragmented, and business-critical.\nThis role sits at the intersection of engineering, product, and customer operations. You’ll own deployments from initial discovery through production launch, spending time with customers both remotely and onsite, solving complex operational problems and turning those solutions into reusable product capabilities.\nSuccess in this role is measured by outcomes: can you get systems live, make them reliable, and solve problems in environments you don’t fully control? Every deployment teaches us something new about how supply chain companies operate. The patterns you uncover become product features, and what you solve for one customer often becomes a capability we ship across the platform.\nThe impact you will have\nLead high-impact customer deployments from problem definition through production, designing, prototyping, building, and deploying AI agents and workflows that change how work gets done and run reliably at scale.\nEmbed in customer workflows and build relationships from ICs and operators up to executives, turning messy business requirements into clear technical solutions that solve the underlying problem, not just the first request.\nMake design decisions across agent behavior, application logic, data, evals, security, and reliability, and set the patterns for how Pallet agents are deployed in production.\nConnect Pallet agents to the systems, APIs, and data customers already rely on, working directly with their engineering and ops teams to get around technical constraints.\nStay accountable after launch by debugging failures, evaluating and improving agent quality, and working with Engineering and Product to clear anything blocking a successful deployment.\nTurn what you learn in the field into reusable agents, integrations, evals, and frameworks, and bring recurring needs and product gaps back to Product and Engineering to shape the core platform.\nWho You Are\n1+ years of experience building and owning production systems in high-growth startups or similarly demanding environments.\nStrong experience working with APIs, integrations, authentication systems, and event-driven architectures.\nProven ability to debug complex systems in production.\nComfortable operating in ambiguous environments where documentation is incomplete, and requirements evolve quickly.\nStrong communication skills and the ability to build trust with technical and non-technical stakeholders.\nExperience working directly with customers is a strong plus\nOur Tech Stack\nBackend: Node + TypeScript on Encore.dev. Event-driven design with message passing and queues. Hosted on GCP\nDatabase: PostgreSQL\nLLMs: OpenAI, Anthropic, Google for foundation models; fine-tuned models on Vertex AI\nBrowser Automation: Playwright\nFrontend: Next.js + React + TypeScript. Hosted on Vercel\nObservability: Datadog for logging and metrics\nLocation: San Francisco, Fidi 5 days a week \nThe estimated salary range for this role is $135,000-$180,000, depending on experience and skill set. In addition to base salary, we offer competitive equity, benefits, and growth opportunities. Final compensation will be determined based on a combination of factors, including experience, qualifications, and location.\nOur Benefits \nWe invest in our people the same way we invest in our product: seriously.\n Health, Vision, and Dental benefits \n Take-what-you-need Paid Vacation\n Life Insurance and Accidental Insurance \n Short-Term Disability Coverage\n Generous salary and equity for all staff\n 401k option; helping you save for the future\n Paid parental leave to support growing families\n Yearly learning and development stipend\n Commuter benefits for Bay Area and New York employees\n Uber ride stipend if you ever have to work late in the office \n Remote office home stipend to get you comfy in your space for remote employees\n Free professional headshot \n Daily catered lunches and dinners provided in office\n Complimentary On-Site Gym: Our SF office has a fully equipped gym \n Onboarding trip to one of our offices if you work remotely\n Monthly happy hours\n Annual Company Offsites; our last one was in Palm Springs CA \nWorkplace Policy\nWe are an in-person company. Our offices in San Francisco, New York City and London are where ideas get built, decisions get made, and the team gets stronger. We have invested in making them genuinely great places to spend your day, with catered lunches, monthly happy hours, and people who care about the work and each other.\nMost of our team works in office five days a week. For select roles, we hire remotely across the U.S. Remote employees come to one of our offices for their first week to onboard and meet the team, and we cover the full trip. \nEvery role is different. Travel expectations are always shared upfront in the job description and confirmed in your first call with us.\nEqual Opportunity\nPallet is an Equal Opportunity Employer. We make all employment decisions based solely on merit. We provide equal employment opportunities to all applicants and employees without discrimination on the basis of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, disability status, or any other applicable legally protected characteristic. We prohibit any form of discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring.\nCandidate Privacy Notice\nPlease review Pallet’s Candidate Privacy Notice here.\nAccommodations\nPallet complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local laws. We will reasonably accommodate qualified individuals with a disability during the application process and throughout employment as required by law.\nIf you need any assistance or accommodations due to a disability, please contact us at .","description_format":"text","description_chars":7548,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Accidental insurance","Dental insurance","Equity","Growth opportunities","Life insurance","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Logistics","AI Agents","Supply Chain AI"],"lifecycle":[{"event":"open","at":"2026-09-19T02:33:14Z"}],"visa":[],"liveness":{"score":9,"band":"cold","label":"Long shot","p_open":1,"p_active":0.328,"p_room":0.28,"age_days":47,"expected_fill_days":22,"reasons":["conf:1","win:tail","crowd:junior"],"computed_at":"2026-11-05T05:54:30Z"},"pay":{"stated_usd_annual":180000,"is_top_pay":true},"html_url":"https://alion.io/job/pallet-software-engineer-agent-delivery","json_url":"https://alion.io/job/pallet-software-engineer-agent-delivery.json","meta":{"generated_at":"2026-11-05T19:33:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26204,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":686887},"rest":"https://alion.io/mcp/rest/get_company?id=686887"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpallet-software-engineer-agent-delivery"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpallet-software-engineer-agent-delivery"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpallet-software-engineer-agent-delivery"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pallet-software-engineer-agent-delivery\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpallet-software-engineer-agent-delivery"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1055313}},{"tool":"search_jobs","arguments":{"company":"pallet.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1055313},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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