{"id":2397335,"url":"https://alion.io/job/palmertrucks-service-technician-mobile-diagnostics","title":"Service Technician-Mobile Diagnostics","company":{"id":4420073,"name":"Palmer Trucks","domain":"palmertrucks.com","url":"https://alion.io/company/palmertrucks","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Fort Wayne, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":37000,"max_usd":84000,"period":"year","method":"role_country_seniority_unknown","sample_n":19516},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-09T17:00:09Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-11-05T22:32:19Z","board_verified":true,"closed_at":null,"days_open":27,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":27},"description":"Description\nSERVICE MOBILE TECHNICIAN\nReports To: Mobile Service Manager\nSummary\nThe Service Mobile Technician is specifically for those service technicians whose primary function is to work from a service mobile unit. The individual requires significant of expertise and independent work time. The highest safety standard working on units and driving the vehicles is required for a mobile technician.\nPlease note that no work will be conducted roadside and the equipment must be in secure and safe environment for our personnel\nThe primary function of the service technician is to diagnose and complete repairs on heavy and medium duty trucks. Individual will perform a variety of tasks on heavy-duty trucks, large construction vehicles, buses and tractor trailers. Those tasks include Inspection, diagnosis, maintenance, installation and repair of components, engines, systems related to the heavy duty and medium duty vehicles.\nKey Responsibilities\nPerform recommended routine maintenance procedures.\nPerform diagnostic tests for issues failures and performance \nDetermine a course of action for damaged parts and systems.\nRoutinely use computerized equipment and specialized tooling. \nCompletes assigned repairs and tasks in a timely and safe manner.\nAccurately records time, cause and correction on Repair Orders.\nTest components that may require to drive trucks before and after repairs.\nParticipate and completes technical training and professional development. \nOther duties as assigned \nBusiness Skills\nIndividual has demonstrated a strong set of business skills listed below\nContinuous Learning - Taking initiative to regularly learn new concepts, technologies and/or methods\n Decision Making - Analyzing all aspects of a situation to make consistently sound and timely decisions\n Resiliency - Quickly recovering from adversity\n Teamwork - Cooperating with others to meet objectives\nCustomer Focus - Anticipating, meeting and/or exceeding customer needs, wants and expectations\nSelf Starting - Demonstrating initiative and willingness to begin working\n Time and Priority Management - Prioritizing and completing tasks in order to deliver desired outcomes within allotted timeframes\nRequirements\n Qualifications\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nTo perform this job successfully, an individual should have knowledge of basic Computer skills and Repair Order Processing Software. \nCertificates, Licenses, Registrations \nPosition requires a valid drivers license and the ability to operate motor vehicles. All service technicians must maintain a safe driving record.\n A current Commercial Driver's License is preferred but not required.\nWorking hours: Heavy-duty diesel technicians may work varying shifts, including evenings, weekends, and potentially on-call or emergency repair shifts, as diesel engine maintenance and repairs are often required outside of regular business hours.\nTo perform this job successfully, an individual should have knowledge of basic Computer skills and Repair Order Processing Software. \nPosition requires a valid drivers license and the ability to operate motor vehicles. All service technicians must maintain a safe driving record.\nA valid medical certificate (FMCSA) is required for the mobile technician position. A current Commercial Driver's License is preferred but not required.\nWorking hours: Heavy-duty diesel technicians may work varying shifts, including evenings, weekends, and potentially on-call or emergency repair shifts, as diesel engine maintenance and repairs are often required outside of regular business hours.\nBehaviors\nCandidate needs to have the following behaviors for superior job performance.\n Interaction - The job requires frequent communication and engagement with others.\n People-Oriented - The job requires building rapport with a wide range of individuals.\n Customer-Oriented - The job requires identification and fulfillment of customer expectations.\n Versatile - The job requires adapting to various situations with ease.\n Frequent Change - The job requires rapid shifts between tasks.\n Urgency - The job requires decisiveness, quick response, and fast action.\n Persistence - The job requires finishing tasks despite challenges or resistance.\n Following Policy - The job requires adhering to rules, regulations or existing methods.\n Consistent - The job requires predictable performance in repetitive situations.\nPhysical Requirements\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.\nMobility: The heavy-duty diesel technician should be capable of moving around the workshop or service area, which may involve walking, standing, bending, and potentially working in confined spaces or under vehicles. Ability to climb ladders. Ability requires a person to bend, twist, squat, reach in order to perform tasks on truck components. \nVision: Good eyesight and visual acuity are important for a heavy-duty diesel technician to inspect and troubleshoot engine components, read technical manuals, and perform precision work.\nHearing: The technician should have good hearing to diagnose engine sounds, communicate effectively with colleagues and customers, and be aware of any audible warnings or signals in the workshop. The noise level in the work environment is usually moderate to loud due to tools and engine noise. \nManual dexterity: A high level of manual dexterity is essential for a heavy-duty diesel technician to handle tools, components, and equipment with precision, and perform tasks such as disassembling, repairing, and reassembling engine parts.\nLifting: This role often involves lifting heavy components or tools. The technician should have the physical strength and ability to safely lift and move heavy objects, following proper lifting techniques to prevent injury. \nAbility to lift a minimum of 60lbs - 150 lbs. unassisted. \n Benefits\nPalmer Trucks is a family-owned company with nearly 60 years of success, treating everyone with respect and dignity. Our team is always ready to help you find the best benefits package for you and your family.\nIndividual, Spouse and Family coverage Multiple Products are affordable and provide value for you and your family.\nHealth and Wellness Benefits \nMedical Insurance \nDental Insurance \nVision Insurance\nSupplemental Products like Short-Term, Long-Term Disability \nFinancial stability and Retirement Preparedness:\nOur 401(k) program includes a company match \nRetirement Planning Assistance \nFinancial Guidance and Education \nPaid Time Off:\nFull-time employees enjoy paid holidays and personal time \nVacation based on the length of service. \nResources when we face major challenges and life events:\nLife Insurance Hospital Stay, Critical Illness, other products\nBereavement Services and Employment Assistance Program\nMental Health Resources readily accessible and without stigma \nPaid Training and Tools Assistance to do the job right.\nAbout Palmer Trucks\nPalmer Trucks is a full-service Kenworth dealership network serving Ohio, Indiana, Kentucky and Illinois with a comprehensive package of products and services. As a family-owned business with more than a half-century history of growth and success, Palmer Trucks has grown to a team of more than 600 individuals. With more than two million trucks on U.S. highways and interstates at any given time, a paramount need exists to keep the industry moving forward - 24 hours a day, 7 days a week.\nWe maintain a commitment to forming authentic and valuable connections through fulfilling the industry’s unique, time-sensitive needs as a trusted partner. We accomplish this by providing products and services of the highest quality and value - personalized for you.\nBecause of this philosophy, we develop and nurture long-term, valuable relationships with our partners. The Palmer Trucks team has the utmost privilege and gratitude of doing business, and these core values are what keep customers returning year-after-year, and are what have kept us - On the Road Since 1965.\n Job Posting Information\nThis position is with an immediate opening start date and will allow for the proper notice for existing employer. Submit your resume with confidence that all contacts with us are completely confidential.\nPalmer Trucks is committed to working with and providing reasonable accommodations to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact:\nPalmer Trucks is an Equal Opportunity Employer. All Applicants are considered for employment without a regard to race, color, national origin, religion, sex (including pregnancy), age (40 or older), disability, veteran status or any other legally protected.\nRevised: August 2025","description_format":"text","description_chars":9142,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Dental insurance","Health insurance","Life insurance","Professional development","Retirement plans","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-12T22:44:01Z"}],"visa":[],"liveness":{"score":26,"band":"fade","label":"Fading","p_open":1,"p_active":0.582,"p_room":0.45,"age_days":27,"expected_fill_days":16,"reasons":["conf:7","win:tail"],"computed_at":"2026-11-06T05:58:05Z"},"pay":null,"html_url":"https://alion.io/job/palmertrucks-service-technician-mobile-diagnostics","json_url":"https://alion.io/job/palmertrucks-service-technician-mobile-diagnostics.json","meta":{"generated_at":"2026-11-06T07:54:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14183,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4420073},"rest":"https://alion.io/mcp/rest/get_company?id=4420073"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpalmertrucks-service-technician-mobile-diagnostics"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpalmertrucks-service-technician-mobile-diagnostics"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpalmertrucks-service-technician-mobile-diagnostics"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/palmertrucks-service-technician-mobile-diagnostics\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpalmertrucks-service-technician-mobile-diagnostics"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2397335}},{"tool":"search_jobs","arguments":{"company":"palmertrucks.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2397335},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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