{"id":3229554,"url":"https://alion.io/job/palo-alto-networks-it-software-engineer","title":"IT Software Engineer","company":{"id":13263,"name":"Palo Alto Networks","domain":"paloaltonetworks.com","url":"https://alion.io/company/paloaltontwks","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":78,"open_postings":249,"ghost_share":0,"stale_share":0.871,"repost_share":0,"time_to_fill_p50_days":34,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Backend","role_family":"Backend","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentic Workflows","optional":false},{"name":"AI Agents","optional":false},{"name":"Arize Phoenix","optional":false},{"name":"AutoGen","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"CI/CD","optional":false},{"name":"Claude","optional":false},{"name":"CrewAI","optional":false},{"name":"Cursor","optional":false},{"name":"Docker","optional":false},{"name":"Function Calling","optional":false},{"name":"GCP","optional":false},{"name":"Git","optional":false},{"name":"GraphQL","optional":false},{"name":"Hallucination","optional":false},{"name":"Human-in-the-Loop","optional":false},{"name":"JavaScript","optional":false},{"name":"LangChain","optional":false},{"name":"LangGraph","optional":false},{"name":"LangSmith","optional":false},{"name":"LlamaIndex","optional":false},{"name":"LLM","optional":false},{"name":"LLM Guardrails","optional":false},{"name":"Model Context Protocol","optional":false},{"name":"Multi-Agent Systems","optional":false},{"name":"Prompt Engineering","optional":false},{"name":"Python","optional":false},{"name":"RAG","optional":false},{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false},{"name":"Structured Outputs","optional":false},{"name":"TypeScript","optional":false},{"name":"Weights & Biases","optional":false}],"status":"live","first_seen_at":"2026-10-23T00:00:00Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-25T21:24:21Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Our Mission\nAt Palo Alto Networks®, we’re united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.\nWho We Are\nIn order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!\nWe believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.Job Summary\nOur Mission\nAt Palo Alto Networks®, we’re united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.\nWho We Are\nIn order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!\nWe believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.\nJob Summary\nYour Career\nAs a Software Engineer for AI in IT, you will design, build, and deploy autonomous AI agents, tool-calling systems, and intelligent workflows that automate and transform enterprise operations. You will turn complex business requirements into reliable, secure, and production-grade Agentic AI systems-leveraging modern LLM orchestration and AI-first engineering practices.\nIn this role, you will collaborate with Senior AI Engineers, Product Managers, and business stakeholders across functions like Sales, Global Customer Support, R&D, Finance, and HR. You will own the hands-on engineering of AI agents-from prompt orchestration, tool/API integration, and memory design to evaluation, safety guardrails, and continuous improvement.\nYour Impact\nBuild, test, and deploy autonomous AI agents and multi-agent workflows (e.g., using frameworks like LangChain, LangGraph, AutoGen, or CrewAI) to automate enterprise processes.\nIntegrate LLMs with internal enterprise databases, APIs, and tools via standard protocols (e.g., Model Context Protocol - MCP, OpenAPI, Function Calling).\nApply AI-first development techniques, including advanced prompt engineering, RAG (Retrieval-Augmented Generation), agentic memory management, and structured output parsing.\nDevelop maintainable, high-quality code in Python/TypeScript using AI-augmented coding environments (e.g., Cursor, Cody, Claude) while ensuring outputs pass strict security and compliance standards.\nImplement evaluation frameworks (Evals) and observability metrics to monitor agent accuracy, hallucination rates, latency, and tool-execution reliability in production.\nDebug and resolve agent loop failures, non-deterministic behaviors, and tool-integration errors using structured troubleshooting and diagnostic tools.\nContribute to automated CI/CD pipelines, unit testing for non-deterministic AI outputs, and secure guardrail mechanisms (e.g., input sanitization, rate limiting, human-in-the-loop approvals).\nAdditional Information\nThe Team\nOur IT Engineering team delivers the enterprise technology backbone that enables Palo Alto Networks to operate securely and efficiently at scale. We’re embedding AI directly into our engineering practices to accelerate delivery, simplify complex workflows, and build future-ready systems for every business function we support.\nOur Commitment\nWe’re problem solvers who challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating together.\nWe are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at .\nPalo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.\nAll your information will be kept confidential according to EEO guidelines.\nIs role eligible for Immigration Sponsorship?\nNo. Please note that we will not sponsor applicants for work visas for this position.\nQualifications\nHands-on software engineering experience with strong proficiency in Python or JavaScript/TypeScript.\nPractical experience building applications with Large Language Models (LLMs), including function calling, structured outputs, and Retrieval-Augmented Generation (RAG).\nHands-on familiarity with agentic frameworks/patterns (e.g., LangGraph, LangChain, AutoGen, CrewAI, LlamaIndex) or building custom agent loops.\nSolid understanding of the Model Context Protocol (MCP), tool integration via REST APIs/GraphQL, and prompt engineering best practices.\nExperience using AI developer tools (e.g., Cursor, Claude, Cody) with an enthusiastic mindset toward experimental \"vibe coding\" and agentic workflows.\nStrong understanding of SDLC, Git, containerization (Docker), and foundational DevOps/DevSecOps practices.\nStrong problem-solving abilities and quantitative analytical skills; comfortable dealing with non-deterministic systems and iterative debugging.\nExcellent communication skills and a collaborative, action-oriented mindset.\nMust-Have Qualifications:\nDemonstrated experience connecting AI models/agents with 3rd-party enterprise platforms or databases (e.g., Salesforce, ServiceNow, SAP, Workday, Vector DBs).\nExperience implementing AI evaluation (Evals), benchmarking, and observability tools (e.g., LangSmith, Phoenix, Arize, Weights & Biases, or similar).\nBasic familiarity with cloud infrastructure (GCP, AWS, or Azure) for deploying containerized AI workloads.\nOur Commitment\nWe’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.\nWe are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at .\nPalo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.\nAll your information will be kept confidential according to EEO guidelines.\nIs role eligible for Immigration Sponsorship? 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