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Location
Remote/Hybrid (Colombia)
Seniority
Senior · 6+ years exp
Employment
Full-Time
Overview
Company
Impact
Profile match
PALO IT is a global innovation consultancy and agile software development company that helps organizations leverage technology for positive social and environmental impact. Founded in 2009, the B Corp-certified firm specializes in custom software engineering, human-centered design, digital transformation, and sustainable tech strategy. Operating across offices in Asia-Pacific, Europe, and the Americas, it partners with enterprises and startups to co-create sustainable business models and scale digital products.

Who We Are

Building the AI-first frontier enterprise.

We are a global technology consultancy with a trademarked, AI-first approach-Gen-e2™. It redefines how enterprises build digital products and transform their organizations with AI. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and a B Corp-certified company.

  • We are small enough to care locally, big enough to deliver globally (10 countries, 450+ experts from 50+ nationalities)

  • We are becoming an agentic organization, adopting the AI-native operating model we bring to our clients.

  • We are robust and resilient (100% independent, 0 debt, founded 2009)

  • We are AI-native professionals who invest in what we believe and work as a collective intelligence

  • We are positive, courageous and deliver at the leading edge.

Your Role

As a Senior Manual QA, you will lead and implement testing strategies to ensure our products meet the highest standards of functionality, usability, and reliability. You will be actively involved throughout the product lifecycle from requirements analysis to detailed documentation and promoting quality best practices acting as a bridge between Quality Assurance and Business Analysis.

  • Design, document, and execute manual test cases for functional, integration, regression, and end-to-end testing.

  • Analyze requirements and user stories to ensure they are testable, complete, and aligned with business needs.

  • Prepare test plans, test data, and test environments, coordinating with development and operations when needed.

  • Execute tests, report defects with clear reproduction steps, impact, severity, and evidence, and follow up through resolution.

  • Analyze logs and use debugging tools to help identify the root cause of issues (frontend, backend, data, environment).

  • Maintain all QA documentation: test cases, execution results, defect reports, regression packs, KPIs, and release notes.

  • Act as a quality reference within the team, promoting best practices, risk-based testing, and continuous improvement.

  • Clarify requirements and complete user stories (business rules, flows, and edge cases).

  • Help translate business needs into clear, testable acceptance criteria and simple process/interaction flows.

  • Identify impacts and risks when requirements change and reflect them in test scope, documentation, and the regression suite.

Who You Are

  • 6+ years of QA experience, with at least 4+ years focused on manual testing.

  • Strong experience designing and executing manual test cases and test plans for complex applications.

  • Solid knowledge of defect management, regression testing, environments, and test data preparation.

  • Ability to read and interpret logs and support troubleshooting with the development team.

  • Very strong documentation skills: you keep test artifacts organized, clear, and up to date.

  • Analytical mindset: comfortable breaking down flows into scenarios, risks, and priorities from a QA perspective.

  • Experience working with BAs to refine user stories and acceptance criteria (nice to have, but considered a strong plus).

  • Excellent communication and teamwork skills, able to explain quality risks to both technical and non-technical stakeholders.

  • Bonus: previous exposure to test automation or close collaboration with automation engineers.

  • Hybrid in Bogotá 3 times per week at the offices.

Who You Are

  • Your willingness to do the right thing even when facing adversity

  • You care about the well-being of others and the world at large

  • You strive to approach things in a optimistic way

  • You nail the fundamentals, sweat the details

  • You understand the whole is more than the sum of its parts and actively work towards continuous improvement of the group

More About PALO IT

Our clients include some of the world’s most successful companies. We collaborate with leading enterprises, next-generation businesses and frontier partners, shaping what comes next, helping them scale AI and solve complex business and technology challenges.

What We Offer

  • Stimulating working environments

  • Unique career path

  • International mobility

  • Internal R&D projects (including Gen-e2™)

  • Knowledge sharing

  • Personalized training via PALO IT Academy

  • Entrepreneurship & intrapreneurship

For more on our team culture and benefits, check out our careers page.

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