{"id":1232602,"url":"https://alion.io/job/palona-ai-software-engineer-product","title":"AI Software Engineer, Product","company":{"id":1902514,"name":"Palona","domain":"palona.ai","url":"https://alion.io/company/palona","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"AI/ML","role_family":"AI/ML","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Los Altos, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":134000,"max_usd":293000,"period":"year","method":"role_country_seniority_unknown","sample_n":2986},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Computer Vision","optional":false},{"name":"LLM Guardrails","optional":false},{"name":"Python","optional":false},{"name":"React.js","optional":false},{"name":"TypeScript","optional":false},{"name":"AWS","optional":true},{"name":"FastAPI","optional":true},{"name":"JavaScript","optional":true},{"name":"LiveKit","optional":true},{"name":"LLM","optional":true},{"name":"Multimodal AI","optional":true},{"name":"Next.js","optional":true},{"name":"PostgreSQL","optional":true},{"name":"Voice Agents","optional":true}],"status":"live","first_seen_at":"2026-08-11T00:00:00Z","employer_posted_date":"2026-08-11","last_verified_at":"2026-09-30T22:05:42Z","board_verified":true,"closed_at":null,"days_open":51,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":51},"description":"We are looking for a product-focused AI Software Engineer to turn advances in AI into restaurant products that work reliably in the real world. You will build across customer-facing experiences, backend services, agent workflows, integrations, and evaluation systems. The job begins with a customer or product problem and ends when the solution is operating successfully in production-not when a model call works locally.\nYou may work on voice ordering, reservations, catering, restaurant operations, client configuration, analytics, or entirely new agent capabilities. You will collaborate directly with product, design, customer-facing teams, and restaurant operators; make fast product and technical tradeoffs; and own the quality of the resulting experience.\nOur stack includes Python and FastAPI services, PostgreSQL, TypeScript, React and Next.js applications, real-time voice agents built with LiveKit, cloud infrastructure on AWS, and modern LLM, speech, and multimodal providers. Exact stack match is less important than full-stack range, product judgment, and a record of shipping.\nWhat you’ll own\nBuild and ship end-to-end AI product experiences from problem discovery and prototype through launch, measurement, and iteration.\nDevelop customer-facing interfaces, backend APIs, data models, agent tools, and integrations as one coherent product.\nDesign agent workflows that combine models, context, memory, business rules, deterministic services, and human escalation.\nWork directly with restaurant and internal users to understand failures, uncover unmet needs, and convert feedback into reusable product capabilities.\nIntegrate with POS, reservation, messaging, telephony, and other external systems while handling imperfect data and real operational constraints.\nBuild evaluations, instrumentation, guardrails, and feedback loops so probabilistic behavior can be measured and improved.\nImprove latency, reliability, accuracy, usability, and cost across the full experience-not only within one layer of the stack.\nUse AI-native development workflows to prototype and deliver quickly while retaining ownership of architecture, tests, security, and correctness.\nParticipate in product and technical planning, make tradeoffs explicit, and drive decisions when the path is ambiguous.\nRaise the quality of nearby systems through code review, documentation, design discussion, and pragmatic refactoring.\nRequirements\n3+ years of industrial experience in relevant technical domain.\nStrong software engineering fundamentals and experience shipping production web or platform products.\nDepth in either Python/backend engineering or TypeScript/React frontend engineering, plus the ability and desire to work effectively across the full stack.\nExperience building with LLMs, speech models, computer vision, or agent systems beyond a toy prototype.\nProduct judgment: you can simplify scope, identify the highest-leverage user problem, and distinguish an impressive demo from a valuable product.\nExperience designing APIs, data models, asynchronous workflows, and integrations with external systems.\nA strong quality bar for testing, observability, security, reliability, and user experience.\nComfort working directly with users and operating in a fast-changing startup environment.\nAI-native working habits paired with independent technical judgment.\nBenefits\nCompetitive Salary and Stock Option Plan.\nMedical, dental, vision, retirement, leave, and disability benefits as applicable.\nFamily Leave\nShort Term & Long Term Disability\nPaid time off and company holidays.\nLearning and development support.","description_format":"text","description_chars":3601,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Corporate Events"],"lifecycle":[{"event":"open","at":"2026-09-25T15:23:28Z"}],"liveness":{"score":23,"band":"cold","label":"Long shot","p_open":1,"p_active":0.422,"p_room":0.55,"age_days":50,"expected_fill_days":37,"reasons":["conf:6","win:tail"],"computed_at":"2026-09-30T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/palona-ai-software-engineer-product","json_url":"https://alion.io/job/palona-ai-software-engineer-product.json","meta":{"generated_at":"2026-10-01T02:05:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1752,"day_limit":5000,"remaining_today":3248,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}