{"id":2386092,"url":"https://alion.io/job/panorama-global-systems-operations-coordinator-panorama-global","title":"Systems & Operations Coordinator - Panorama Global","company":{"id":1870737,"name":"Panorama Global","domain":"panoramaglobal.org","url":"https://alion.io/company/panoramaglobal","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"JazzHR","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Seattle, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":60000,"max":70000,"currency":"USD","period":"year","gross":null,"usd_annual":70000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Asana","optional":false},{"name":"Wi-Fi","optional":false}],"status":"live","first_seen_at":"2026-10-12T20:16:23Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-18T23:33:19Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Position Summary\nPanorama is a platform for social change, partnering with visionary leaders to design and build solutions to some of the world's toughest problems. Keeping our systems, technology, and day-to-day operations running smoothly makes that work possible, which is where this role comes in. We're seeking a detail-oriented, tech-savvy Systems & Operations Coordinator who enjoys solving problems and supporting the people around them. Reporting to the Associate Director, Business Systems & Operations, this position will be part of the Operations team but work across all departments at Panorama.\nThis non-exempt, full-time position must be based in Panorama's Seattle office. Employees are expected to work in the office three days per week, and atypical days for special events or support.\nEssential Duties & Responsibilities\nAdministrative & Office Support \nProvide in-office IT support (including troubleshooting issues with printers, room booking, Wi-Fi, video conferencing) and coordinate with Panorama's relevant external vendors as needed \nServe as point of contact for staff questions related to office technology, escalating to Senior Systems & Operations Coordinator or Interplay accordingly \nCoordinate onboarding logistics for new Seattle-based staff, including workspace setup, building access, and office orientation \nManage the distribution and collection of keys and keycards to Seattle-based and visiting staff \nContribute to a tidy and welcoming workplace by helping to maintain common spaces \nSupport coordination of in-office events \nServe as backup to the Office and Administrative Assistant and Executive Assistant when they are out of office \nSupport ongoing office operations and space readiness, including coordinating with facilities and vendors, tracking office assets and equipment, and helping resolve lingering workspace, technology, or setup needs related to Panorama's office transition. \nServe as back-up for collecting and depositing checks when Senior Systems & Operations Coordinator is out of office \nIT & Systems Support \nAct as the first point of contact for systems support requests from internal and external staff, including fiscally sponsored project employees \nSupport software license billing and ensure accurate allocation of expenses across program budgets and update software and hardware inventories \nServe as an administrative backup to the Senior Systems & Operations Coordinator when they are out of office \nCoordinate closely with external IT service provider to escalate and resolve technical issues \nProvide systems, security, and technology support to fiscally sponsored projects, as needed \nSupport administration of subscriptions for staff and partners \nSupport knowledge management and governance practices, including updates to Panorama's Intranet and maintenance of Panorama's Resource Portal, an external hub for fiscally sponsored partners \nSupport with security awareness monitoring and work with internal teams and external partners to support a secure operating environment \nDraft and maintain regular documentation of systems, processes, and training guides \nCoordinate with the People & Culture team and Panorama's external IT service provider to collect and distribute equipment during employee on- and offboarding \nIn coordination with the Associate Director, Business Systems & Operations and Senior Systems and Operations Coordinator, support the scoping and implementing new systems, including research, coordination and project management \nDesired Qualifications and Skills\nBachelor's degree and a minimum of three years of relevant experience in operations, IT, customer service, project management, or related field \nInterest in business operations, process improvements, troubleshooting, as well as software applications and systems used by non-profits \nPassion for non-profit operations and mission-driven work \nStrong working knowledge of Microsoft 365, Salesforce (or similar CRM), and Asana (or similar task/project management application) \nAbility to remain calm under pressure \nStrong customer service mindset, with the ability to respond thoughtfully and professionally to day-to-day operational and systems related questions from internal staff and external partners \nAbility to take initiative, problem-solve and work both independently and in a collaborative environment \nExperience balancing competing priorities, adapting to changing deadlines, and identifying when to escalate an issue \nAbility to work directly with staff and translate technical terminology into simple language \nAble to work in a dynamic environment, while maintaining close attention to detail and striving to build efficiencies \nInterest in continuous learning both in personal and professional growth with a commitment to diversity, equity, and inclusion \nDemonstrated passion for social impact issues, and interest in non-profit administration \nThis job description may change as our team continues to grow and evolve - we hope you’ll be excited to evolve with us as we scale and increase our impact.\nPhysical Requirements\nThis role is performed in an office setting with standard lighting and noise levels. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions.\nSitting/Standing/Mobility: Approximately 30% of time is spent standing or moving between work areas. Balance of time (approximately 70%) is spent sitting at a desk, bench or in meetings. \nExerting up to 20 pounds of force occasionally and/or negligible amount of force frequently or constantly lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as managing complex calendars; transcribing; viewing a computer terminal; extensive reading. \nThe ability to communicate information and ideas in English so others will understand. Must be able to exchange accurate information in these situations. \nManual dexterity required for equipment operation and occasional reach and lifting of small objects. \nReaching/Handling: Good manual dexterity for computer keyboard uses and the ability to retrieve and work with appropriate paperwork, equipment, and supplies. \nCompensation & Benefits\nThe starting annual salary for this non-exempt role is between $60,000 - $70,000, which represents the minimum to the mid-point of the salary band for this position. When determining an initial offer, we carefully consider these factors: candidate skill and experience; room for growth within the band; and internal equity across the team.\nAlongside salary, we offer a comprehensive benefits package including:\nFlexible paid time off\n10 paid holidays per year, including an organization-wide Winter Break \nUp to 92% employer-paid monthly premiums for employee medical coverage (depending on the plan selected) \n401(k) safe harbor plan, with employer contribution equal to 3% of salary with immediate vesting \nUp to 12 weeks of fully paid family/medical leave (eligible after 1 year of employment) \n... And more! Visit our Careers Page for our full list of benefits \nHow to Apply\nInterested candidates should submit a resume and optional cover letter through our Careers Page portal.\nApplications will be reviewed on a rolling basis until the position is filled.\nPanorama is committed to creating a diverse team and is proud to be an equal opportunity employer. We know that representation matters in the workplace and with our partners; to that end we are committed to a hiring process grounded in equity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, citizenship or immigration status, national origin, genetic information, gender identity, gender expression, sexual orientation, marital status, veteran status, political ideology, the presence of any physical, mental, or sensory disability, age, or any other status or characteristic protected by federal, state, or local law.\nPanorama complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our People & Culture team at .\nIn compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Panorama participates in the federal E-Verify system. All candidates should review the E-Verify Participation and Right to Work posters for more information.\nFinal offer will be contingent on the completion of a successful background check.","description_format":"text","description_chars":8944,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Continuous learning","Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Nonprofits & Foundations"],"lifecycle":[{"event":"open","at":"2026-10-12T20:16:23Z"}],"visa":[],"liveness":{"score":85,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.849,"p_room":1,"age_days":4,"expected_fill_days":32,"reasons":["conf:4","win:early"],"computed_at":"2026-10-17T05:46:00Z"},"pay":{"stated_usd_annual":70000,"is_top_pay":true},"html_url":"https://alion.io/job/panorama-global-systems-operations-coordinator-panorama-global","json_url":"https://alion.io/job/panorama-global-systems-operations-coordinator-panorama-global.json","meta":{"generated_at":"2026-10-18T23:59:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26496,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1870737},"rest":"https://alion.io/mcp/rest/get_company?id=1870737"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpanorama-global-systems-operations-coordinator-panorama-global"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpanorama-global-systems-operations-coordinator-panorama-global"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpanorama-global-systems-operations-coordinator-panorama-global"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/panorama-global-systems-operations-coordinator-panorama-global\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpanorama-global-systems-operations-coordinator-panorama-global"}]}