{"id":1621658,"url":"https://alion.io/job/panoramic-front-office-support-specialist","title":"Front Office Support Specialist","company":{"id":34511,"name":"Panoramic","domain":"panoramic.city","url":"https://alion.io/company/panoramic","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"B","score":75,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":27,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sarasota, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":28000,"max_usd":53000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1202},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-07-21T04:00:00Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-24T06:56:13Z","board_verified":true,"closed_at":null,"days_open":95,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":95},"description":"The Front Office Support Specialist is responsible for providing exceptional patient care and daily clinical support for a fast-paced medical practice.\nEssential Responsibilities:\nManaging phone calls and messages\nScheduling patient appointments in person and over the phone\nChecking patients in and out\nCollecting and verifying patient insurance information\nCollecting patient demographic information\nCollecting and posting payments\nManaging electronic medical records\nFacilitating correspondence between healthcare organizations\nDemonstrate phone etiquette that is accordance with FKP Standards of Behaviors\nReview and complete inbox tasks daily\nAnswer and handle phone calls swiftly, answer voice mail daily\nRespond to patient concerns in accordance with established policies and standards\nMaintain cleanliness and supply inventory in lobby and work areas\nScan medical records and patient documents\nManual data entry\nComplies with all OSHA and HIPPA policies along with all policies and procedures established by FKP\nDemonstrates behavior that is professional and commensurate with the position and is in accordance with FKP Core Values and Standards of Behaviors\nMaintains strict patient and employee confidentiality\nAttends all mandatory staff meetings\nOther routine duties as assigned\nThis job description is not meant to cover or contain a comprehensive listing of tasks and responsibilities. Other duties may be assigned as needed.\nEducation/Experience Requirements:\nHigh School diploma or GED, one year clinical experience preferred. Has a broad understanding of clinical operations and physician office practice. Computer skills in various applications such as MS Office Suite, PMD soft, Athenahealth and other applications/systems preferred.\nCompetency Requirements:\nMust possess the following knowledge, skills and abilities to perform this job successfully:\nBasic proficiency in Microsoft word and Outlook\nPrevious EMR use preferred\nAbility to communicate effectively and clearly with all internal and external customers\nGood business office organizational skills, detail-oriented with excellent follow-up\nAbility to juggle multiple priorities successfully\nExtremely strong organizational and communication skills \nWorks well in Teams-can work with others but flexible enough to work independently also\nKnowledge of HIPPA regulations and dedicated to adhering to all aspects\nThis job requires the ability to work with others in a team environment, the ability to accept direction from superiors and the ability to follow Company policies and procedures.\nRegular, predictable and dependable attendance is essential to satisfactory performance of this job.","description_format":"text","description_chars":2667,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-01T20:47:46Z"}],"visa":[],"liveness":{"score":6,"band":"cold","label":"Long shot","p_open":1,"p_active":0.226,"p_room":0.28,"age_days":95,"expected_fill_days":27,"reasons":["conf:3","win:tail","crowd:junior"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/panoramic-front-office-support-specialist","json_url":"https://alion.io/job/panoramic-front-office-support-specialist.json","meta":{"generated_at":"2026-10-24T10:03:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14587,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":34511},"rest":"https://alion.io/mcp/rest/get_company?id=34511"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpanoramic-front-office-support-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpanoramic-front-office-support-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpanoramic-front-office-support-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/panoramic-front-office-support-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpanoramic-front-office-support-specialist"}]}