{"id":1621662,"url":"https://alion.io/job/panoramic-office-supervisor","title":"Office Supervisor","company":{"id":34511,"name":"Panoramic","domain":"panoramic.city","url":"https://alion.io/company/panoramic","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":27,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Daly City, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":77000,"max_usd":146000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":5578},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2024-03-18T04:00:00Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-17T10:36:58Z","board_verified":true,"closed_at":null,"days_open":943,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":943},"description":"Office Supervisor coordinates the day-to-day operations of the office under the supervision of the Office Administration. The Office Supervisor provides training for new front office employees. Performs certain administrative duties in the absence of the Administration. \nResponsibilities include:\nOversees, manages, and supervises all clinical and office functions involving patient care and office operations:\nDay-to-day staffing (ensure staff show up on time for work, approve vacations, arrange coverage, etc.).\nCoordinate the daily activities of the office staff to ensure proper coverage at all times.\nManagement by Walk About (MBWA) – be visible and present.\nSupervises, manages, and monitors office and assigned medical staff in achieving customer service excellence and customer relationship management.\nStaff oversight (ensure staff are trained and do the job correctly:\nEnsure staffs schedule/reschedule patient appointments accurately and timely.\nEnsure staffs register new patients in the practice management (PM) system, by accurately. entering their demographic and insurance information.\nEnsure staffs acquire medical records on all new patients to be scheduled. Triage for urgency.\nEnsure staffs obtain referral or authorization on all necessary patients.\nEnsure staff provide first pass request for labs and testing on follow up patients.\nEnsure staff prepare patient chart summaries for physician appointments.\nEnsure staff print and scan patient demographic originals and updates.\nEnsure all equipment is ready and works prior to daily activities.\nEnsure staffs review weekly batches for accuracy and scan into public folder.\nH.R. – coaching and counseling, interviewing replacements, payroll, and time clock\nCompile employee payroll information for payroll approval.\nProvide office orientation for new staff.\nSupervise all staff training.\nAs assigned conducts training programs as required by Athena, patient records, purchasing and procurement, facilities and other areas as required by administration.\nAssist with the implementation, monitoring and determining adherence of staff compliance to policies and procedures.\nPrepares, compiles, develops, and presents a variety of regularly scheduled and/or ad hoc narrative, statistical and/or other reports and presentations.\nSupervises, oversees, and works in a complex organization.\nServes as a resource to clinical staff in proving support and assistance to patients, families, medical office staff and others having business with Panoramic Health.\nOversees, works in and on a sophisticated computer system performing data entry, completing forms, conducting statistical analysis and related office support tasks:\nAthena dash boards: MD, staff and practice staff buckets, hospital buckets, supervisor buckets, dashboard, clinical in-box.\nEnd of day reconciliation - perform all Athena related tasks including bank deposits, credit card close outs, etc.\nArrange for maintenance/repairs for all office machinery.\nOversees and/or orders, office supply, medical equipment, tracks, and monitors office utilization:\nOffice supply oversight (ensure streamlined ordering through central supply).\nTrack inventory and prepare order for office supplies within office budget guidelines.\nServes as facility representative for new patients and families, visiting physicians and other medical practice representatives.\nMD schedule: ensure all schedules are booked correctly, accurately, and timely.\nAddress all day-to-day issues and day-to-day needs.\nInform Administration of operational problems and concerns\nAssist with marketing.\nCoordinates, works with, and assists vendors, contractors and others as required.\nBack up front desk and office positions, when necessary (as qualified).\nMaintain patient confidentiality.\nManage multiple phone lines; answer phones, route calls and take accurate messages.\nPage physicians as necessary.\nMake bank deposits as per cash policy.\nCoordinate weekend physician coverage in collaboration with managing partner.\nAttend required meetings and participate in committees, as requested.\nPerform other duties and responsibilities as required, assigned, or requested.\nQualifications:\nHigh school diploma or GED.\nCertification as a Medical Assistant preferred.\nMinimum 5 years’ experience in medical office operations.\nKnowledge of medical terminology, insurance and government payer regulations and other third-party requirements.\nProficient in the use of office equipment, such as computer, copier, printer, fax, POS machine.","description_format":"text","description_chars":4516,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-01T20:47:46Z"}],"visa":[],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":1,"p_active":0.299,"p_room":0.28,"age_days":943,"expected_fill_days":27,"reasons":["conf:1","win:tail","crowd:"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/panoramic-office-supervisor","json_url":"https://alion.io/job/panoramic-office-supervisor.json","meta":{"generated_at":"2026-10-17T12:00:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15860,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":34511},"rest":"https://alion.io/mcp/rest/get_company?id=34511"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpanoramic-office-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpanoramic-office-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpanoramic-office-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/panoramic-office-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpanoramic-office-supervisor"}]}