Receptionist Front End

Receptionist, Front End position includes the following but is not limited to:

Greet and check in patients with warmth and professionalism

Answer and manage a multi-line phone system, route calls, and take messages appropriately

Schedule, confirm, and manage patient appointments

Verify insurance coverage; collect co-pays and patient payments

Maintain and update accurate patient records and demographic data

Handle patient inquiries, medical records, and related paperwork

Manage incoming/outgoing faxes, mail, and office correspondence

Coordinate with dialysis centers, hospitals, labs, and referring providers