{"id":4214569,"url":"https://alion.io/job/pantheon-senior-it-systems-engineer","title":"Senior IT Systems Engineer","company":{"id":14564,"name":"Pantheon","domain":"pantheon.io","url":"https://alion.io/company/pantheon-systems-inc","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":88,"open_postings":4,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":54,"computed_at":"2026-11-12T10:38:37Z"}},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ireland"],"countries":["IE"],"hiring_countries":["IE"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":6,"visa_sponsorship":true,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Agile","optional":false},{"name":"AWS","optional":false},{"name":"CloudFormation","optional":false},{"name":"GCP","optional":false},{"name":"GitHub","optional":false},{"name":"IAM","optional":false},{"name":"ISO 27001","optional":false},{"name":"ITSM","optional":false},{"name":"Least Privilege","optional":false},{"name":"Okta","optional":false},{"name":"Terraform","optional":false},{"name":"Zapier","optional":false},{"name":"Google Sheets","optional":true},{"name":"Python","optional":true},{"name":"SOC 2","optional":true}],"status":"live","first_seen_at":"2026-11-12T21:20:38Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-13T02:16:27Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About Pantheon\nPantheon is the WebOps platform for websites that deliver extraordinary results. We believe in putting the magic of the internet in the hands of every web team. With Pantheon, digital teams can build, host, and manage their website portfolios faster, safer, and at scale. Pantheon's workflow tools, automation, and optimization features make it easy to deliver extraordinary websites. We have over 100,000 sites on our platform and are growing rapidly.\nPantheon's core values are Trust, Teamwork, Passion, and Customers First. At Pantheon, we work hard and play harder, valuing individual employees and supporting opportunities for personal growth and development.\nThe Role\nAs a Senior IT Systems Engineer, you are curious, poised, persistent, logical, clever, and possess a love for technology. You are not only an expert systems engineer and integrator, but an effective communicator and key stakeholder in enterprise-wide projects and objectives. You will leverage your technical skills to administrate, design, implement, and manage Pantheon's enterprise IT infrastructure with a meaningful focus on identity and access management across our cloud platforms and development tooling.\nThis role owns Pantheon's identity governance program - Okta-driven provisioning and least-privilege baselines across GCP, AWS, and GitHub Enterprise - endpoint/MDM governance (Kandji/Intune), SaaS management via Torii, and ITSM/AI workflow design and development via Serval. It is also the named owner of active ISO 27001 risk register remediation: role-based access reviews, endpoint admin-rights policy, and access adjustment on role change.\nThe ideal candidate is resourceful, articulate, and energized by working across teams to deliver high-quality solutions to complex problems. You bring a security-first mindset, thrive in fast-paced SaaS environments, and take real ownership over the systems you build and maintain.\nCool Stuff You'll Do\nYou'll be at the center of everything that keeps Pantheon running - building the systems, automations, and integrations that let our teams do their best work. Reporting to the Director of IT, you'll own critical infrastructure across the stack, partnering with teams across the company to solve hard problems and ship real solutions.\nArchitect and build enterprise IT systems that scale with a fast-growing global company\nPartner with cross-functional teams to untangle complex business problems and deliver technology solutions that actually move the needle\nBe the connective tissue between IT, Enterprise Systems, and business stakeholders at every level of the organization\nAutomate the tedious stuff - deploy workflows using Workato, Zapier, or Okta Workflows that save time and reduce human error\nBe the technical lifeline for the IT support team when things get gnarly\nOwn SaaS management and governance through Torii, and design and build ITSM/AI workflows in Serval\nLead Pantheon's identity governance program across GCP, AWS, and GitHub Enterprise - building Okta-driven provisioning workflows, enforcing least-privilege access, and establishing departmental access baselines that actually reflect how we work\nOwn ISO 27001 risk register remediation for IT systems: build out role-based access review processes, govern endpoint admin rights, and establish an access-adjustment process for role changes\nEvaluate our current IAM landscape and chart the path forward - deciding where Okta integrates with, runs alongside, or replaces existing infrastructure-as-code workflows\nClose the loop on compliance - ensuring audit trails are complete and that what we document matches what's actually running in production\nWhat You Bring to the Table\n6+ years of IT systems engineering experience or related field in a fast-paced SaaS startup environment\nExperience integrating multiple business-critical systems\nProject leadership experience - skilled in organizing and prioritizing competing priorities and complexities using agile methodologies\nAdvanced knowledge and experience leveraging Okta for identity and access management, including SSO/SAML/SCIM integrations and Okta Workflows\nHands-on experience with GCP IAM (Cloud Identity), AWS IAM (including IAM Identity Center and federated access), and GitHub Enterprise administration\nFamiliarity with infrastructure-as-code tools (Terraform, CloudFormation, etc.) is a plus, but not a requirement for this role today\nAdvanced experience with mobile device management tools, such as Jamf and Intune\nAdvanced knowledge and understanding of security policies and procedures, including firewalls, IDS, and EDR tools\nExperience building or maturing identity governance programs that support compliance requirements (SOC 2, ISO 27001)\nExperience with SaaS management/governance platforms (e.g., Torii) and ITSM platforms, ideally with AI-driven workflow design (e.g., Serval)\nExperience with or working knowledge of Privileged Access Management (PAM) concepts - JIT access, least-privilege enforcement, privileged session monitoring - even without formal PAM tooling in place\nProvided senior level technical guidance and served as an escalation point in a fast-paced SaaS startup environment\nExperience utilizing scripts (specifically Bash or Python) to perform bulk operations such as patch/software deployments, user management, and policy enforcement\nComfortable working with and manipulating large datasets in Excel, Google Sheets, etc.\nExcellent communication background with strong relationship management skills\nClear and empathic communicator and a creative problem solver\nAbility to interface with key stakeholders at all levels of the organization\nAbility to learn and adapt quickly to changes in process, tools, and workflows\nAble to diagnose and resolve challenging technical issues while demonstrating a sense of urgency\nAnalytical thinker with strong skills in problem solving, coordination, strategic planning, and quality management\nIntegrity and honesty, ability to be trusted and to work with highly sensitive and confidential information\nResourceful, self-motivated with a strong sense of ownership in areas of responsibility\nOrganized, exceptional attention to detail\nWhat We Offer\nWe have all the usual perks and benefits but what we can really offer you is a fantastic work environment powered by an amazing team.\nIndustry competitive compensation and equity plan\nFlexible time off, sick days, and 13 paid holidays\nComprehensive medical insurance including Health, Dental and Vision\nPaid parental leave (plus fertility, adoption and other family planning benefits)\nIn-office workspace (San Francisco and New York)\nMonthly allowance for wellness, reading and access to LinkedIn Learning for continued development\nEvents and activities both team-based and company wide that inspire, educate and cultivate\nWhat We Offer\nWe have all the usual perks and benefits but what we can really offer you is a fantastic work environment powered by an amazing team.\nIndustry competitive compensation and equity plan\nRobust Vacation Package with 28 days of Holiday\nPrivate medical and dental coverage\nLife and Critical illness insurance\nAttractive Workplace Pension scheme\nAccess to Employee Resource Platform\nTop-of-line equipment\nMonthly allowance for wellness, reading and access to LinkedIn Learning for continued development\nEvents and activities both team-based and company wide that inspire, educate and cultivate\nPantheon is an equal opportunity employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other classification protected by law. Pantheon complies with federal and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you need a reasonable accommodation due to a disability for any part of the interview process, please contact .\nTo review the Employee and Applicant's Privacy Policy, click here.\nVisa Sponsorship is not available at this time.","description_format":"text","description_chars":8104,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Flexible time off","Health insurance","Parental leave"],"hiring_locations":[{"name":"Ireland","iso":"IE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["CMS & Digital Experience Platforms","Web Hosting & VPS"],"lifecycle":[{"event":"open","at":"2026-11-13T02:16:27Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":54,"reasons":["conf:2","win:early"],"computed_at":"2026-11-13T04:47:43Z"},"pay":null,"html_url":"https://alion.io/job/pantheon-senior-it-systems-engineer","json_url":"https://alion.io/job/pantheon-senior-it-systems-engineer.json","meta":{"generated_at":"2026-11-13T04:47:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10145,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":14564},"rest":"https://alion.io/mcp/rest/get_company?id=14564"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpantheon-senior-it-systems-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpantheon-senior-it-systems-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpantheon-senior-it-systems-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pantheon-senior-it-systems-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpantheon-senior-it-systems-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4214569}},{"tool":"search_jobs","arguments":{"company":"pantheon.io","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4214569},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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