{"id":2065441,"url":"https://alion.io/job/papirfly-customer-success-executive","title":"Customer Success Executive","company":{"id":1802357,"name":"Papirfly","domain":"papirfly.com","url":"https://alion.io/company/papirfly-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Welcome to the Jungle","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":38000,"max_usd":98000,"period":"year","method":"role_country_seniority_unknown","sample_n":221},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-08T00:15:11Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-28T04:19:11Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"Join Papirfly, a leading SaaS company that empowers global brands to create, manage, and distribute marketing assets. As a Customer Success Executive, you will build positive relationships with clients, track adoption and usage, and drive product adoption. This is a fantastic opportunity for recent graduates to start their careers in SaaS and gain hands-on experience with a powerful platform.\nMissions\nEstablish and maintain positive relationships with clients, serving as their primary point of contact for satisfaction and success.\nMonitor client adoption, usage, and health to ensure accounts are renewal-ready, and proactively address any risks.\nCollaborate with internal teams to understand client needs and drive adoption of the Papirfly platform, helping clients achieve their goals.\nProfil recherché\n - Must be based in London and excited about working in a hybrid, collaborative environment- High levels of organisation and confidence in managing multiple priorities and customer needs\n- No prior professional experience is required; any exposure to a client-facing, professional, or team environment (through internships, placements, part-time work, or extracurricular leadership) is a bonus, not a requirement\n- Now, we’re looking for a curious, ambitious graduate to join our London team as a Customer Success Executive\n- Proactivity, curiosity, and an eagerness to learn - comfortable asking questions and proposing new ideas\n- Exposure to marketing teams or marketing technology platforms (not required but beneficial)\n- No prior professional experience is needed - just a strong academic record, genuine curiosity, and the drive to build a career in the fast-moving world of MarTech. In return, you’ll gain hands-on experience with a powerful platform used by leading global brands, a clear path to grow your skills in SaaS Customer Success, and ongoing support through mentoring and development opportunities\n- A first-class honours degree (or equivalent) from a university\n- Excellent communication and relationship-building skills","description_format":"text","description_chars":2051,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-08T03:46:25Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-10-27T06:21:15+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":55,"band":"ok","label":"Likely open","p_open":1,"p_active":0.736,"p_room":0.75,"age_days":19,"expected_fill_days":23,"reasons":["conf:0","win:late"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/papirfly-customer-success-executive","json_url":"https://alion.io/job/papirfly-customer-success-executive.json","meta":{"generated_at":"2026-10-28T05:25:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7200,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1802357},"rest":"https://alion.io/mcp/rest/get_company?id=1802357"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpapirfly-customer-success-executive"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpapirfly-customer-success-executive"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpapirfly-customer-success-executive"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/papirfly-customer-success-executive\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpapirfly-customer-success-executive"}]}