{"id":4176460,"url":"https://alion.io/job/paradigm-sales-development-representative","title":"Sales Development Representative","company":{"id":2447540,"name":"Paradigm","domain":"paradigmseniors.com","url":"https://alion.io/company/paradigmseniors","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Miami, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":50000,"max":70000,"currency":"USD","period":"year","gross":null,"usd_annual":70000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HubSpot","optional":false}],"status":"live","first_seen_at":"2026-11-12T16:12:00Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-13T14:34:06Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Location\nMiami, FL (On-site preferred; hybrid eligible within the tri-county area)\nCompany Snapshot\nAt Paradigm, we're revolutionizing home care through innovative technology. As the fastest-growing tech company in this sector, we empower home care agencies with cutting-edge solutions in billing automation, growth education, authorization management, and beyond. We believe that by streamlining agency operations with third-party payers like the Department of Veterans Affairs and Medicaid, we ultimately enhance the quality of care for seniors, veterans, and underserved communities.\nWe foster a dynamic and collaborative work environment where new ideas are welcome, and creativity thrives. Joining our team means becoming part of a supportive community that values continuous learning and excellence. We're on a mission to revolutionize home care and are looking for passionate individuals to help us make a lasting, positive impact.\nPosition Summary\nThe Sales Development Representative (SDR) is the front line of the Paradigm Sales team, making the first live contact with home care agencies, learning how they operate, and turning conversations into meetings and sales opportunities. The SDR books and runs pre-qualified meetings, hands qualified agencies to Account Executives, and manages a pipeline of credentialing deals from first conversation to close. As Paradigm grows beyond core revenue cycle management (RCM) into bookkeeping, credentialing, and Careswitch, its agency operations platform, the SDR has more ways to help every agency they speak with. The ideal candidate is resilient, hears \"no\" and moves to the next call, and is comfortable talking with business owners all day.\nThis role offers full-cycle sales experience and a defined career ladder into Account Executive and other Sales positions, including a three-level SDR track (SDR I, II, III) with larger goals at each level. SDRs ramp to full goal over four months, supported by the Learning & Development and Sales Enablement team. This position reports to the Sales Development Manager.\nEssential Duties and Responsibilities\nProspecting and QualificationProspect and qualify home care agencies through outbound calling and assigned inbound leads, at a pace of 50 calls a day\nBook and run pre-qualified meetings\nIdentify and qualify opportunities for RCM, bookkeeping, and Careswitch, and hand them cleanly to Account Executives\n\nPipeline and CRM ManagementManage inbound credentialing opportunities through an individual pipeline, from open to closed won\nEnrich and maintain accurate CRM records for leads, contacts, companies, and deals\n\nProcess and DevelopmentFollow the documented sales process and messaging\nJoin weekly 1:1s, team meetings, and training, and put coaching into practice\n\nHow Success Is MeasuredNew logo pipeline sourced, and the deals it produces\nCredentialing pipeline and won deals\nMeeting show rate and meeting-to-close conversion\nDaily activity and CRM hygiene\n\nSome travel may be required, with approximately up to 10% annual travel expected\nOther duties as assigned\nExperience and Skills\nMinimum 1 year of experience in outbound sales, an SDR/BDR role, a call center, or another high-volume phone role\nComfort picking up the phone and talking with business owners all day\nClear, plain-spoken communication\nOrganization and follow-through, including tracking and hitting individual numbers\nExperience in home care, healthcare billing, credentialing, Medicaid, or VA programs preferred\nExperience with HubSpot and other sales or CRM-related software preferred\nEducation and Qualifications\nBachelor’s Degree in Business, Marketing, or a related field preferred, or equivalent professional experience\nParadigm Offers\nMedical, dental, and vision benefits\n401k retirement plan\nPaid time off\nProfessional development support\nCompensation\n$50,000-$70,000 base salary annually based on experience + performance-based variable 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