Salary
≈ $66k – $144k per year (Estimated)
Location
Remote (United States)
Seniority
Junior · 1+ year exp
Employment
Part-Time
Overview
Company
Impact
Profile match
Paragone Solutions, Inc. is a process-oriented information technology and professional services company based in McLean, VA. The company focuses on delivering outstanding customer satisfaction through a range of services including cybersecurity, IT operations, .Net application development, eLearning, compliance, and staffing. Their managed IT solutions support a 'digital first, remote first' operational model, integrating the best of cloud and on-premise services to ensure secure, compliant, and efficient IT management.
Job Description:
- Install, configure, maintain, and troubleshoot Windows workstations, servers, and Microsoft 365 environments
- Administer user accounts in Microsoft Entra ID (Azure AD) and Active Directory
- Deploy and manage Windows devices using Microsoft Intune
- Provide technical support for hardware, software, printers, mobile devices, and end users
- Perform operating system updates, patch management, and vulnerability remediation
- Monitor system performance, endpoint compliance, backups, and security alerts
- Assist with server upgrades, migrations, and technology deployments
- Maintain accurate system documentation, asset inventories, and change records
- Support cybersecurity initiatives and compliance with frameworks such as CMMC and NIST SP 800-171
- Collaborate with senior administrators to troubleshoot issues and improve IT operations
- Travel occasionally to customer sites or company locations (approximately one to two trips per year, averaging three days per trip)
Requirements:
- Experience in IT systems administration, technical support, or help desk
- Working knowledge of Windows operating systems and Microsoft 365
- Familiarity with Active Directory and/or Microsoft Entra ID
- Basic networking knowledge (TCP/IP, DNS, DHCP)
- Strong troubleshooting, analytical, and communication skills
- Excellent organizational skills and attention to detail
- Due to the requirements of this position, applicants must be U.S. citizens and authorized to work in the United States.
Benefits:
- Competitive salaries
- Benefits
- Relaxed, life-friendly work environment
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