{"id":1038761,"url":"https://alion.io/job/paragonproperties-maintenance-service-manager","title":"Maintenance Service Manager","company":{"id":687905,"name":"Paragon Properties","domain":"paragonproperties.com","url":"https://alion.io/company/paragonproperties","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kalamazoo, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":null,"max":35,"currency":"USD","period":"hour","gross":null,"usd_annual":70000},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-07-08T14:59:38Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-19T14:16:13Z","board_verified":true,"closed_at":null,"days_open":103,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":102},"description":"We’re on the hunt for a hands-on, experienced Maintenance Service Manager who is passionate about mentoring a team and delivering exceptional customer service. If you thrive in a fast-paced environment, lead by example, and know how to bring out the best in your team through coaching and support, we want to hear from you! You'll play a key role in creating a positive, service-oriented culture-where team development and resident satisfaction go hand in hand. Ready to guide a hardworking, fun-loving maintenance crew to success?\nParagon offers an outstanding benefits package\nAffordable medical, dental and optical insurance with a minimal waiting period for enrollment\nCompany paid life and disability insurance\nGuaranteed Full-Time 40 hour per week schedule\nPaid time off, 9 paid holidays and paid volunteer hours\n401(k) program with an employer contribution\nMaintenance after-hours on call bonus program\nQuarterly and Annual property performance bonus program\nTool kit (after completion of new hire training)\nTraining and certification program with numerous opportunities for advancement\nUniforms provided\nEmployee Recognition Program\nRent Discount\nCompensation: Up to $35/hr. depending on prior experience and certifications\nYour role as part of our Paragon family!\nTrack progress and prepare apartment units for occupancy\nEffectively handles maintenance service requests to the highest level of quality standards\nEnsure the physical integrity and curb appeal of the communities we serve; reporting any potential liabilities or proposed property improvements\nSchedule and coordinate preventative maintenance inspections; maintain thorough and accurate logs\nEnsure maintenance work orders are prioritized and assigned to technicians while managing completion time and ensuring expectations/standards.\nSchedule vendors and inspect quality of work\nMonitor and/or control maintenance inventory and supplies; place supply orders and manage purchases to budget\nContract administration to include: determining scope of project, obtaining/evaluating competitive bids and confirm work met contract expectations\nPerform move out inspections of vacant homes/units, determine property damages\nCommunicating job expectations, setting goals, coaching, counseling and disciplining staff, enforcing company policy and procedures\nPosition Requirements\n4+ years of general maintenance experience and at least 2+ year(s) in a multi-family, industrial or institutional work order environment.\n1+ years supervisory experience\nHigh school diploma or equivalent, college-level/trade school (strongly preferred)\nValid driver’s license recommended\nMust have reliable transportation.\nAbility to read blueprints and diagrams preferred\nComputer proficiency, including MS Office: Word, Excel, and Outlook\nYARDI experience (preferred)\nSuperior knowledge of Fair Housing regulations\nBasic hand tools\nEPA, CPO certification required.\nHVAC, electrical, plumbing, appliance, pool, rough carpentry, drywall hands on experience required\nAbility to troubleshoot and repair HVAC equipment, plumbing systems, electrical systems, all major appliances, pool and spa equipment and other community systems. (preferred)\nExcellent verbal and written communication skills\nAbility to handle multiple tasks in a face paced environment and adapt to changing assignments and priorities\nBasic math skills\nExceptional customer service skills\nReliable and dependable attendance at the work site\nWe complete a pre-employment background check, drug screening and physicals before employment begins.\nWhy You’ll Love Working Here\nParagon values its people and invests in their success. We offer a supportive, results-driven work environment with training, growth opportunities, and recognition for performance. Join a team that values professionalism, accountability, and long-term career development.\nOUR MISSION\nCreate an unparalleled living experience for our residents while enriching the lives of all members of our Paragon family*\n*Definition of Paragon Family:\nA group of individuals, not related by birth, but bonded together by common beliefs, values, and goals that support our brand. These individuals are made up of our residents, employees, vendors, and our owners. Together we stand by our name - to model excellence in all things.\nOUR VISION\nBe the place everyone loves to call home\nOUR VALUES\nPeople First Always\nDeliver with Integrity\nAspire to Inspire\nCustomer Service with Care\nParagon Properties is an Equal Opportunity Employer. We will consider applicants for this position without regard to any category protected by applicable federal, state or local law, including but not limited to: race, color, religion, sex, national origin, age, physical or mental disability, genetic information, veteran status or uniformed servicemember status. If hired, I understand my employment is at-will as permitted under applicable state law. I understand this means that either the company or I may terminate the employment relationship at any time, for any reason, with or without notice or cause.","description_format":"text","description_chars":5057,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Residential Real Estate","Property Management"],"lifecycle":[{"event":"open","at":"2026-09-18T17:43:49Z"}],"visa":[],"liveness":{"score":11,"band":"cold","label":"Long shot","p_open":1,"p_active":0.386,"p_room":0.28,"age_days":102,"expected_fill_days":31,"reasons":["conf:3","win:tail","crowd:"],"computed_at":"2026-10-19T05:45:15Z"},"pay":{"stated_usd_annual":70000,"is_top_pay":false},"html_url":"https://alion.io/job/paragonproperties-maintenance-service-manager","json_url":"https://alion.io/job/paragonproperties-maintenance-service-manager.json","meta":{"generated_at":"2026-10-19T17:56:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13822,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":687905},"rest":"https://alion.io/mcp/rest/get_company?id=687905"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fparagonproperties-maintenance-service-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fparagonproperties-maintenance-service-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fparagonproperties-maintenance-service-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/paragonproperties-maintenance-service-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fparagonproperties-maintenance-service-manager"}]}