{"id":331651,"url":"https://alion.io/job/parallel-wireless-engineer-professional-services","title":"Engineer, Professional Services","company":{"id":4814,"name":"Parallel Wireless","domain":"parallelwireless.com","url":"https://alion.io/company/parallel-wireless","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":80,"open_postings":16,"ghost_share":0,"stale_share":0.75,"repost_share":0.063,"time_to_fill_p50_days":50,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Kubernetes","optional":false},{"name":"Linux","optional":false},{"name":"TCP/IP","optional":false},{"name":"Unix","optional":false}],"status":"live","first_seen_at":"2026-09-02T07:21:45Z","employer_posted_date":"2026-09-02","last_verified_at":"2026-10-25T09:18:41Z","board_verified":true,"closed_at":null,"days_open":53,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":53},"description":"Parallel Wireless is a U.S.-based pioneer in Open RAN innovation, transforming how mobile networks are built, optimized, and powered. Through our GreenRAN™ portfolio, we enable operators to deliver next-generation connectivity with unmatched energy efficiency, automation, and flexibility.\nRequired skill sets -\nMinimum 3 to 5 years of hands-on technical support or similar experience in the Radio Access Network of the mobile phone industry.\nDirect experience presenting and explaining detailed KPIs and metrics to Customers and internal company teams.\nStrong interpersonal skills with the ability to cultivate a motivated and cohesive team environment.\nMust be able to work in 24x7 shift environment with a flexibility to work diverse schedule.\nExperience in RAN or RF Engineering a major plus.\nExperience in any one of the 5G, LTE, UMTS, GSM and other Radio Access Technologies.\nExperience with LAN/WAN, Routing protocols, TCP/IP, QoS, Tunneling and security protocols.\nUnix/Linux systems knowledge.\nKubernetes, AWS, server virtualization and cloud experience a plus.\nKnowledgeable in wireless operator methods and practices.\nStrong written and verbal communications skills.\nAbility to understand technical issues.\nA team player who works well with shared responsibilities.\nAbility to adapt quickly to changing environments and manage parallel time-critical tasks.\nGood understanding of 3GPP standards.\nExperience with Excel or other statistical analysis tools.\nAbility to multi-task in a fast-paced environment.\nKey Job Functions\nWill be part of a 24x7 remote network monitoring team working on a rotating shift basis.\nResponsible for KPI and technical reporting for the Customer Support team.\nCollaborate with peer teams to identify their specific reporting requirements.\nDeliver daily, weekly and monthly reports to internal teams.\nDefine and document methodologies and procedures for recurring reports.\nImplement automations to reduce the report generation effort and to increase accuracy in the reporting results and information.\nAssist with the presentation and explaining technical analysis, KPIs, Statistics and Root Cause Analysis to customers for their production environment and mission critical systems.\nUnderstand system management on a wide range of network technologies including GSM, UMTS, LTE, 5G and proprietary systems.\nPerform first level technical support and analysis on issues found during network monitoring.\nEducation requirement\nBachelor’s (B.E/B.Tech) or Master’s degree (M.E. or M.Tech.) in Electronics/Tele-Communication/Computer Science Engineering; 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