{"id":3997838,"url":"https://alion.io/job/parceldaily-platform-project-manager","title":"Platform Project Manager","company":{"id":3183687,"name":"ParcelDaily","domain":"parceldaily.com","url":"https://alion.io/company/parceldaily","size_band":"1-10","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Design","role_family":"Design","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Petaling Jaya, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":8000,"max":10000,"currency":"MYR","period":"month","gross":true,"usd_annual":29592},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Scrum","optional":false},{"name":"Adobe XD","optional":true},{"name":"FigJam","optional":true},{"name":"Figma","optional":true}],"status":"live","first_seen_at":"2026-11-10T01:43:48Z","employer_posted_date":null,"last_verified_at":"2026-11-10T01:43:48Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"Own the product vision, roadmap, and priorities with a user-centric, design-led approach, aligned with ParcelDaily’s business, growth, and operational needs.\n\nGather, analyse, and prioritize product requirements from internal and external stakeholders, translating them into clear product strategies, specifications, user stories, and acceptance criteria.\n\nLead and manage the UI/UX function, including design standards, design systems, and end-to-end user experience across customer-facing platforms and internal tools.\n\nDrive user research, usability testing, and persona development, continuously optimising key workflows such as shipment creation, parcel tracking, issue resolution, and reporting.\n\nOwn backlog prioritization, release planning, and work closely with engineering teams to ensure accurate, high-quality implementation.\n\nFacilitate Agile delivery, including sprint planning, reviews, and retrospectives.\n\nAct as the primary point of contact for all product-related matters, providing clear communication, updates, and alignment throughout the product lifecycle.\n\nCollaborate closely with cross-functional teams (engineering, UI/UX, operations, marketing, customer support) to deliver high-quality products that meet user needs and business goals.\n\nIdentify potential product risks and dependencies, define mitigation strategies, and ensure minimal impact on timelines and performance.\n\nSupport issue resolution by working with IT and support teams to address, escalate, and resolve product incidents in a timely manner.\n\nDefine, track, and analyse product and UX KPIs, using data and insights to validate decisions, monitor post-release performance, and drive continuous improvement.\n\nRequirements\n\n 3–5+ years of experience in Product Management, UX-focused Product roles, or UX leadership\n\nStrong background in UI/UX design, user research, and interaction design\n\nProven experience leading and managing a UI/UX team\n\nSolid understanding of Agile / Scrum product development\n\nExperience working with SaaS, marketplace, or platform-based products\n\nAbility to balance user needs, business objectives, and technical constraints\n\nNice to Have\n\nExperience in logistics, e-commerce, courier, or supply chain platforms\n\nFamiliarity with design and prototyping tools (e.g. Figma, FigJam, Adobe XD)\n\nExperience working with API-driven or integration-heavy systems\n\nSkills\nProject Management, Product Design, Communication, Software As A Service (SaaS)","description_format":"text","description_chars":2461,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Courier Services"],"lifecycle":[{"event":"open","at":"2026-11-10T02:01:50Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring 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