{"id":3283483,"url":"https://alion.io/job/parentpay-group-data-protection-adviser","title":"Data Protection Adviser","company":{"id":720646,"name":"ParentPay Group","domain":"parentpaygroup.com","url":"https://alion.io/company/parentpaygroup","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Pinpoint","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["GB"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":35000,"max_usd":90000,"period":"year","method":"role_country_seniority_unknown","sample_n":221},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GDPR","optional":false},{"name":"HubSpot","optional":false},{"name":"Service Desk","optional":false}],"status":"live","first_seen_at":"2026-10-25T17:36:43Z","employer_posted_date":"2026-10-25","last_verified_at":"2026-10-30T10:42:03Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"GDPRiS is a part of ParentPay Group, having been acquired in 2024. GDPRiS (aka GDPR in Schools) offers a platform and an advisory service to many thousand schools in the UK around data protection and information security.\nThe data protection adviser is a role within the Customer Service Desk (Customer Success Team). It shares with the Customer Success Team a general responsibility to drive good customer service and customer satisfaction.\nThe Data Protection Advisor’s specific responsibility is to advise customers on data protection matters. This includes providing guidance on routine data protection questions and specific day-to-day challenges. It also involves recommending strategies to utilise the GDPRiS platform and other documentation tools to enhance an organisation’s data protection posture.\nKey Responsibilities\nProvide clear, practical, and reliable guidance to customers on day-to-day data protection matters, ensuring advice is actionable and aligned with current regulatory expectations. \nSupport customer success by delivering a high standard of service, contributing to overall customer satisfaction and retention within the Customer Success Team. \nDeliver defensible advice by: Validating responses where there is uncertainty with senior stakeholders (e.g., Group DPO, Legal Counsel, or experienced colleagues). \nApplying a cautious and risk-aware approach. \nClearly communicating appropriate caveats, including limitations of available information and the non-legal nature of advice. \n\nAssist customers in strengthening their data protection posture by recommending effective use of internal platforms, tools, and documentation resources. \nCreate, update, and maintain customer-facing resources, including templates (policies, registers), knowledge base articles, and guidance materials, ensuring quality through peer review and appropriate approvals. \nIdentify gaps, inefficiencies, or opportunities within advisory services (including DPO-as-a-service offerings) and proactively recommend improvements to management. \nMaintain accurate, comprehensive, and well-structured records of all customer interactions and advice provided (e.g., ticket documentation), ensuring transparency and auditability. \nStay up to date with developments in data protection law, regulatory guidance, and industry best practices, proactively seeking training and professional development opportunities. \nCommunicate clearly, professionally, and respectfully with customers and internal stakeholders, ensuring complex information is conveyed in an accessible and understandable manner. \nExercise sound judgement and appropriate independence, while actively seeking peer input and review for novel, complex, or uncertain matters. \n\nSkills, Knowledge and Expertise\n Mandatory\nNecessary for this role is solid subject matter knowledge of\nData Protection and GDPR (EU and UK).\nPECR\nAn awareness of UK laws, regulations and statutory guidance as they relate to data protection, especially for the education sector.\nA familiarity with the ICO (Information Commissioner’s Office), their publications and enforcement action\nA familiarity with documented case law \nFamiliarity with CRM and Service desk systems in general and Hubspot for both those purposes in general.\nThe Adviser is expected to autonomously carry out research about the subject matter, but be able to question their sources, and their understanding of those sources. This is particularly true of research based on Generative AI tooling.\nApart from subject-matter knowledge, the GDPRiS team rely heavily on everybody’s input to improve our product offering. Therefore excellent inter-personal skills, communication and teamwork are necessary.\n\nDesirable\nWillingness to learn and engage with Information Security and wider compliance issues\nA willingness to provide help to the group DPO for internal matters, should that be called upon.","description_format":"text","description_chars":3900,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Education","Financial Services","Financial Software & Embedded Finance","Catering & Food Services"],"lifecycle":[{"event":"open","at":"2026-10-26T17:36:43Z"}],"visa":[],"liveness":{"score":80,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.852,"p_room":0.945,"age_days":4,"expected_fill_days":8,"reasons":["conf:3","velocity","win:mid"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/parentpay-group-data-protection-adviser","json_url":"https://alion.io/job/parentpay-group-data-protection-adviser.json","meta":{"generated_at":"2026-10-30T11:59:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17259,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":720646},"rest":"https://alion.io/mcp/rest/get_company?id=720646"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fparentpay-group-data-protection-adviser"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fparentpay-group-data-protection-adviser"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fparentpay-group-data-protection-adviser"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/parentpay-group-data-protection-adviser\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fparentpay-group-data-protection-adviser"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3283483}},{"tool":"search_jobs","arguments":{"company":"parentpaygroup.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3283483},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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