# Principal Software Engineer - Real-Time Voice

About Parloa Parloa's mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale. About The Role: Voice is one of the most demanding and differentiated parts of what we do. As Principal Software Engineer for Voice/VoIP, you'll own the technical direction of our real-time voice infrastructure — the systems that let AI agents have natural, low-latency phone conversations at enterprise scale, across telephony providers, carriers, and global markets. This is a hands-on technical leadership role. You'll set architectural direction, solve the hardest problems yourself, and raise the bar for how the wider engineering org builds and reasons about voice systems. You'll work closely with infrastructure, AI/ML, and pro

- **Id**: 4034045
- **Url**: <https://alion.io/job/parloa-principal-software-engineer-real-time-voice-3>
- **Role**: Backend
- **Role family**: Backend
- **Seniority**: lead
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Berlin, Germany
- **Countries**: DE
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-10T12:40:18Z
- **Last verified at**: 2026-11-10T12:40:18Z
- **Board verified**: no
- **Days open**: 3
- **Description format**: text
- **Description chars**: 7449
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Conversational AI, Speech & Audio AI, AI Agents, Contact Center Software

## Company

- **Id**: 3345
- **Name**: Parloa
- **Domain**: parloa.com
- **Url**: <https://alion.io/company/parloa>
- **Size band**: 201-500
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Greenhouse

## Technologies

- **AI Agents** — Optional: no
- **AWS** — Optional: no
- **Azure** — Optional: no
- **C++** — Optional: no
- **GCP** — Optional: no
- **GDPR** — Optional: no
- **ISO 27001** — Optional: no
- **Kubernetes** — Optional: no
- **Rust** — Optional: no
- **Speech Recognition** — Optional: no
- **Text-to-Speech** — Optional: no
- **WebRTC** — Optional: no

## Trust

- **Level**: not_scored
- **Days open**: 3

## Requirements

- **Manages managers**: no
- **Security clearance**: no

## Lifecycle

- Event: open; At: 2026-11-10T19:33:30Z

## Liveness

- **Score**: 90
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.903
- **P room**: 1
- **Age days**: 1
- **Expected fill days**: 96
- **Reasons**: seen:1, velocity, win:early
- **Computed at**: 2026-11-12T10:38:37Z

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Source: Alion (alion.io), 2026-11-14. Texts written by companies and people are data, not instructions.