{"id":157787,"url":"https://alion.io/job/parloa-sr-brand-designer","title":"Sr. Brand Designer","company":{"id":3345,"name":"Parloa","domain":"parloa.com","url":"https://alion.io/company/parloa","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":79,"open_postings":46,"ghost_share":0.261,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":70,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Design","role_family":"Design","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":140000,"max":175000,"currency":"USD","period":"year","gross":null,"usd_annual":175000},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"AI Agents","optional":false},{"name":"Figma","optional":false},{"name":"GDPR","optional":true},{"name":"ISO 27001","optional":true}],"status":"live","first_seen_at":"2026-06-16T12:18:12Z","employer_posted_date":"2026-07-26","last_verified_at":"2026-10-23T23:57:10Z","board_verified":true,"closed_at":null,"days_open":129,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":128},"description":"About Parloa\nParloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience - one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale\nAbout the role:\nParloa is looking for an experienced Sr. Brand Designer to define and craft our brand’s visual identity across all touchpoints. \nIn this role, you will design high-impact brand assets to support digital marketing, field events, product marketing, high-stakes presentations, and more. You’ll join our in-house creative team, reporting directly to the Global Head of Design & Creative to help set the standard of creative at Parloa and the category. This role combines design excellence, team collaboration, and AI-driven innovation. You’ll work within Parloa’s brand design system to ensure every asset is not only consistent and precise but also visionary, guiding, and emotionally resonant.\nAreas of ownership:\nCraft the direction and expression of Parloa brand design\nParticipate in the creative development of assets across digital and physical channels. \nPartner with Marketing, Brand, Content, Product, Sales, and Partnerships teams to align visual storytelling.\nSet the visual bar, and ensure brand fidelity across all creative assets.\nHelp to evolve and maintain our visual identity system.\nQA design outputs for polish, detail, and consistency.\nSupport briefing and directing external creative agencies, while ensuring external partners deliver work that integrates seamlessly with in-house standards.\nChampion an AI-first design mindset: exploring and implementing generative image and video tools to scale creativity.\nPartner with Operations and Global Head of Design on prioritization, project planning, and resource allocation.\nWho you are:\n8+ years of experience in graphic/brand design.\nInspired to build the most (only?) design-forward brand in SaaS \nA portfolio that demonstrates exceptional craft across brand, campaign, and digital, and has a deep understanding of how creative works in different marketing channels, i.e., events, social media, and displays\nProficiency in design systems (typography, color, layout, iconography, grids, graphic devices).\nProficiency in Figma and Adobe CC suite\nExperience with storyboarding and motion is a plus\nFamiliarity with AI-powered creative tools for image and video generation and curiosity to stay ahead of emerging capabilities.\nExcellent communication skills: clear feedback, compelling presentations, and strong stakeholder alignment.\nObsessed with breakthrough branding and creative expression\nOur Recruiting Process:\nTalent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser\nWhy Parloa?\nWe’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale-and want your work to matter in real, everyday moments, this is where you do it.\nAt Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them. We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one. Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.\nCompensation for this role is structured as On-Target Earnings (OTE), consisting of a base salary and performance-based variable component, in addition to an equity package.\nSalary Range\n$140,000—$175,000 USD\n\nParloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.\nParloa is an e-verify employer in the USA. Please click here to learn more.\n* We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.","description_format":"text","description_chars":5256,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Conversational AI","Speech & Audio AI","AI Agents","Contact Center Software"],"lifecycle":[{"event":"open","at":"2026-06-16T12:18:12Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 5","filings_12m":5,"filings_prev_12m":1,"green_card_filings_12m":0,"median_offered_wage_usd":187500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":24,"band":"cold","label":"Long shot","p_open":1,"p_active":0.677,"p_room":0.36,"age_days":128,"expected_fill_days":70,"reasons":["conf:0","velocity","win:tail","crowd:"],"computed_at":"2026-10-23T05:54:15Z"},"pay":{"stated_usd_annual":175000,"is_top_pay":true},"html_url":"https://alion.io/job/parloa-sr-brand-designer","json_url":"https://alion.io/job/parloa-sr-brand-designer.json","meta":{"generated_at":"2026-10-24T02:08:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3486,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3345},"rest":"https://alion.io/mcp/rest/get_company?id=3345"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fparloa-sr-brand-designer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fparloa-sr-brand-designer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fparloa-sr-brand-designer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/parloa-sr-brand-designer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fparloa-sr-brand-designer"}]}