{"id":244970,"url":"https://alion.io/job/parloa-sr-partner-solution-engineer","title":"Sr Partner Solution Engineer","company":{"id":3345,"name":"Parloa","domain":"parloa.com","url":"https://alion.io/company/parloa","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":85,"open_postings":40,"ghost_share":0.175,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":87,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":150000,"max":175000,"currency":"USD","period":"year","gross":null,"usd_annual":175000},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"AI Agents","optional":false},{"name":"GDPR","optional":true},{"name":"ISO 27001","optional":true}],"status":"live","first_seen_at":"2026-06-05T14:42:09Z","employer_posted_date":"2026-08-25","last_verified_at":"2026-11-03T23:56:22Z","board_verified":true,"closed_at":null,"days_open":151,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":150},"description":"About Parloa\nParloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience - one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, Allianz, SAP, BarmeniaGothaer and TUI already deploying Parloa at scale.\n About the role:\nAs a Sr Partner Solution Engineer at Parloa, your mission is to accelerate partner success and drive Parloa’s revenue growth. You will engage with our ecosystem of partners to increase pipeline, enable them to confidently discover, demo, and design AI Agent solutions, and drive integration with key technology partners.\nYou act as a trusted technical and solution advisor-translating Parloa’s platform capabilities into clear business value, building long-term partner relationships, and ensuring partners are successful at every stage of the pre-sales journey.\nBy empowering partners to succeed, you directly impact pipeline creation, deal quality, and long-term customer outcomes.\nThis is your opportunity to be at the center of Parloa’s partner ecosystem-driving technical excellence, unlocking new revenue opportunities, and shaping how AI Agents are designed, sold, and delivered at scale.\nAreas of ownership: \nEnable partners to confidently position, demo, and implement Parloa’s platform across diverse customer use cases\n\nLead technical discovery and translate business needs into scalable AI agent solutions\n\nSupport POCs, demos, and technical validations to drive successful deal progression\n\nAct as a hands-on advisor in designing solution architectures using Parloa’s platform, sandbox, and APIs\n\nBuild partner capabilities over time to independently drive high-quality opportunities\n\nPartner closely with Sales and Partnerships to support partner-led and co-sell motions\n\nShape solution design to align technical feasibility with customer and commercial goals\n\nCommunicate complex technical concepts clearly across technical and business audiences\n\nDrive technical win conditions throughout the deal lifecycle\n\nBuild and maintain strong relationships with strategic and emerging partners\n\nIdentify and develop expansion opportunities across use cases, customers, and regions\n\nAct as a bridge between partners and internal teams (Sales, Product, Customer)\n\nSupport development of scalable enablement assets and best practices\n\nCapture and translate partner and customer feedback into actionable product insights\n\nIdentify trends, gaps, and opportunities to inform roadmap and go-to-market strategy\n\nCollaborate cross-functionally to refine messaging, positioning, and solution approach\n\nContribute to scaling Parloa’s partner ecosystem as a core growth channel\n\nWho You Are:\nYou bring 8+ years of experience in Solutions Engineering, Solutions Consulting, or a similar pre-sales role, ideally in SaaS, AI, CCaaS, or enterprise software\n\nYou have a strong technical foundation and are comfortable leading discovery, solution design, and technical validation (POCs, demos, architecture)\n\nYou can balance hands-on technical depthwith high-level solution storytelling and business value articulation\n\nYou are comfortable working in enterprise sales environments, aligning technical solutions to commercial outcomes\n\nYou are a strong communicator who can engage both technical audiences and senior business stakeholders\n\nYou take a proactive, collaborative approachand enjoy enabling partners, customers, and internal teams\n\nNice to Have:\nExperience working with technology or services partnersin a pre-sales or enablement capacity\n\nFamiliarity with Conversational AI, contact center technology, VOIP, chatbots, or related domains\n\nKnowledge of Salesforce (SFDC) or other CRM tools\n\nBackground in digital transformation or CX optimization initiatives\n\nOur Recruiting Process:\nTalent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser\nWhy Parloa?\nWe’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale-and want your work to matter in real, everyday moments-this is where you do it.\nAt Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.\nWe’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.\nBacked by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.\nCompensation for this role is structured as On-Target Earnings (OTE), consisting of a base salary and performance-based variable component, in addition to an equity package.\nSalary Range\n$150,000—$175,000 USD\n\nParloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.\nParloa is an e-verify employer in the USA. Please click here to learn more.\n* We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.","description_format":"text","description_chars":6343,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Conversational AI","Speech & Audio AI","AI Agents","Contact Center Software"],"lifecycle":[{"event":"open","at":"2026-09-05T10:42:27Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 5","filings_12m":5,"filings_prev_12m":1,"green_card_filings_12m":0,"median_offered_wage_usd":187500,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":28,"band":"fade","label":"Fading","p_open":1,"p_active":0.765,"p_room":0.36,"age_days":150,"expected_fill_days":87,"reasons":["conf:1","win:tail","crowd:"],"computed_at":"2026-11-03T05:54:40Z"},"pay":{"stated_usd_annual":175000,"is_top_pay":false},"html_url":"https://alion.io/job/parloa-sr-partner-solution-engineer","json_url":"https://alion.io/job/parloa-sr-partner-solution-engineer.json","meta":{"generated_at":"2026-11-04T03:21:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5200,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3345},"rest":"https://alion.io/mcp/rest/get_company?id=3345"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fparloa-sr-partner-solution-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fparloa-sr-partner-solution-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fparloa-sr-partner-solution-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/parloa-sr-partner-solution-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fparloa-sr-partner-solution-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":244970}},{"tool":"search_jobs","arguments":{"company":"parloa.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":244970},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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