{"id":3676120,"url":"https://alion.io/job/parte-technical-support-engineer","title":"Technical Support Engineer","company":{"id":694560,"name":"Parte","domain":"parte.be","url":"https://alion.io/company/parte","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Recruitee","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Zedelgem, Belgium"],"countries":["BE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-03T10:40:37Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-06T16:10:55Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Wil jij klanten écht vooruithelpen met slimme software?\nAls Technical Support Engineer bij Properly; een dochterbedrijf van Parte, maak jij elke dag het verschil door klanten vlot te begeleiden, vragen op te lossen en mee te bouwen aan een sterke gebruikerservaring. Warm, professioneel en met oog voor kwaliteit.\nWat ga je doen?\nJe bent het eersteaanspreekpunt voor klanten en helpt hen werken met onze moderne software voor syndicus- en gebouwbeheer. Je ondersteunt bij vragen en uitdagingen, begeleidt de onboarding van nieuwe omgevingen en zorgt ervoor dat klanten snel maximale waarde halen uit de oplossing. Door je dagelijkse contacten bouw je een sterk inzicht op in hun noden en fungeer je als stem van de klant richting product- en ontwikkelingsteams. Je deelt feedback, helpt testen en documenteren en draagt bij aan kennisdeling via documentatie, opleidingen of webinars. Geen dag is hetzelfde, wel elke dag impact en groeikansen.\nRequirements\nWie ben jij?\nAffiniteit met boekhouding en IT, met interesse om te werken met boekhoudkundige software\n\nBij voorkeur ervaring in customer support en sterke motivatie om klanten écht te helpen\n\nEen hands-on mindset en een duidelijke can-do mentaliteit\n\nGeduldig en empathisch, ook in drukkere of complexere situaties\n\nAnalytisch sterk, met het vermogen om snel productkennis op te bouwen en actueel te houden\n\nIn staat om complexe vragen en oplossingen helder en begrijpelijk uit te leggen\n\nGestructureerd en detailgericht, met vlotte communicatie in Nederlands en Frans (Engels of Duits is een plus)\n\nWat mag jij van ons verwachten?\n Bij ons krijg je meer dan een job: je krijgt een plek waar je je kan ontwikkelen, ondersteund wordt en met plezier je werk doet.\nConcreet mag je rekenen op:\nAantrekkelijk brutoloon en maaltijdcheques;\n\nGroeps- en hospitalisatieverzekering;\n\nBedrijfswagen en tankkaart\n\n20 vakantiedagen + 12 ADV-dagen;\n\nNetto-onkostenvergoeding en laptop;\n\nGlijdende uren en de mogelijkheid tot thuiswerk;\n\nToegang tot opleidingen op maat, Benefits@Work en een warme, collegiale sfeer.\n\nWil je graag meer weten of voel je meteen de klik? Solliciteer nu en versterk ons team in Zedelgem!","description_format":"text","description_chars":2159,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Dutch","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Property Management"],"lifecycle":[{"event":"open","at":"2026-11-03T11:10:26Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":25,"reasons":["conf:2","win:early"],"computed_at":"2026-11-06T05:58:05Z"},"pay":null,"html_url":"https://alion.io/job/parte-technical-support-engineer","json_url":"https://alion.io/job/parte-technical-support-engineer.json","meta":{"generated_at":"2026-11-06T17:42:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":32948,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":694560},"rest":"https://alion.io/mcp/rest/get_company?id=694560"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fparte-technical-support-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fparte-technical-support-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fparte-technical-support-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/parte-technical-support-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fparte-technical-support-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3676120}},{"tool":"search_jobs","arguments":{"company":"parte.be","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3676120},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}