Solutions Engineer, Expansion US

Note: Partly is headquartered in Austin, TX with offices in London, UK, Christchurch, NZ and Auckland, NZ. Wherever you're based, we'll connect you with your nearest office for onboarding, and fly you to join the full team for our quarterly "Season Openers" (we cover travel and accommodation). If you're relocating to join us, we can also assist with relocation costs.

Our story

Partly is connecting the world's parts, and we're doing that by building the AI infrastructure layer for the global repair industry, starting with the $2tn automotive market. Our frontier model, Interpreter, is the world's first AI purpose-built to understand vehicle damage and the parts needed to fix it. Thousands of businesses across the global repair supply chain already rely on it.

Founded by ex-Rocket Lab engineers, we've tripled in size in the last 18 months and have recently raised a $50m Series B led by DST Global (Anthropic, Airbnb, Meta, TikTok, Spotify) and including Blackbird Ventures (Canva, CultureAmp etc.), WNDR, Activant Capital, Icehouse Ventures, Square Peg, Airtree, and Ecliptic Venture Capital. We're headquartered in Austin, with offices in New Zealand and London.

We're continuing to build a world-class team ensuring Partly is a place where people can do the best work of their lives. We're proud of the culture we've built, and our values are lived throughout every experience.

Want to learn more about the problems we're solving and the culture we're building at Partly? Hear directly from our team here: https://shorturl.at/iAFUX

This role

In our Solutions Engineer role you'll be the technical engine behind new-market deals across the US, turning messy real-world problems into signed pilots, and putting genuinely differentiated AI in front of the people who run the repair industry.

Here's what you'd be working with. Partly runs two connected layers. Partly.com is the infrastructure platform, the B2B layer that powers parts data, cataloguing, and procurement across hundreds of integrations globally. Partly.ai is the AI tool for repairers, built on top of that infrastructure, that makes finding and sourcing the right part feel like magic. Both are powered by Interpreter, Partly's proprietary foundation model for understanding automotive parts at scale, trained on licensed OEM build data across 52+ manufacturer agreements and continuously sharpened by feedback from thousands of users across our global network. No general-purpose AI model comes close on parts accuracy, and that is what makes agentic procurement automation possible at the precision the repair industry demands.

Your job is to deploy that into markets we haven't cracked yet. Automotive data is scattered around the world in complex, inconsistent formats, and the interesting work is in unifying it into something that drives a customer's business. You'll sit between Sales, Product, and Engineering, resolving the technical blockers that stand between a prospect and a deal, building demos and experimental features that show off what the Interpreter can do, and shaping how the product gets built for and applied to each new market.

Why join now: Partly closed a $50M Series B at a $500M valuation and is scaling fast across the UK, Europe, the US, and Australasia, in a $1.9 trillion industry that has barely been touched by modern software. You'd be early, close to the founders and the model, and given real ownership from day one. If you like ambiguity, owning a problem end-to-end, and being the person who makes a deal technically possible with frontier AI, this role is built for you.

What will you do

• Unblock new-market deals end-to-end. Own the technical path from first conversation to signed pilot across the UK and Nordics: scope integrations, map end-to-end estimating and parts workflows, and together with commercial team clear whatever stands between a prospect and a yes.

• Build demos and experimental features. Create market demos and portal prototypes that prove what Partly can do before committing core engineering, iterating fast on what prospects react to.

• Run Technical Readiness Assessments. Produce the TRAs that map a customer's systems and dependencies, so both sides know exactly what a pilot requires.

• Turn data into a commercial case. Build value-proposition frameworks, calculators, and reporting (for example, insurer reporting dashboards) that show customers the value in their own numbers.

• Be the voice of the US customer to Product. Translate recurring deal blockers into clear, prioritised product asks, and shape how the product gets built and applied for each new market.

• Work cross-functionally to hit deadlines. Coordinate across Sales, Product, and Engineering to solve customer problems and keep deals moving.

Your skills

• Comfortable working close to data and code and ability to review it independently. You can write SQL, read and debug your way around a codebase, and stand up demos or prototypes yourself rather than waiting on engineering.

• Strong technical problem-solver and systems thinker. You break ambiguous, messy problems into root causes and generalisable solutions, not one-off fixes.

• You are not afraid to use any tool available to enhance your efficiency but understand that you would ultimately own the outcome of your decisions

• Commercially minded. You understand how a technical decision affects a deal, and you can build the business case (frameworks, calculators, reporting) that moves a customer.

• Excellent communicator who builds rapport. You hold your own with customers and translate fluently between their world and Partly's Product and Engineering teams.

• Self-directed and high-ownership. You're comfortable being the only solutions person in a market, owning problems end-to-end with little hand-holding.

• (Preferred) Experience in a solutions engineering, forward-deployed, or technical pre-sales role, ideally integrating into or selling to enterprise customers.

• (Bonus) Context in the automotive, parts, insurance, or estimating space (CABAS, CCC, Audatex/Solera, or similar), or experience building integrations against messy external data formats.

Please note: if you don't have all the skills or experience listed above but believe you could be outstanding in this role, please still consider applying. Many people count themselves out. We'd love the chance to learn more about you and why you're exceptional.

Equal Opportunity Partly is an Equal Opportunity Employer. All employment decisions at Partly are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law. Partly provides reasonable accommodations for qualified individuals with disabilities throughout the application and employment process. If you need assistance or an accommodation, please let us know.

Benefits

• Competitive base salary plus equity. Even though we’re a small startup, we offer competitive salaries and great equity.

• Parental leave and flexible return to work. After returning to work, primary carers can work 4-day weeks for 100% of their pay for the first twelve weeks. For secondary carers, we offer 10 days of leave at full pay.

• Flexible working hours. We’re office-first, but are flexible with hours and working from home when you need to.

• Base yourself with our U.S. team in a brand new WeWork office

• Monthly team lunches to celebrate our wins and enjoy each other's company outside the office.

• Ergonomic workspace. Sit-stand desks, ergonomic chairs, quiet spaces, and collaboration spaces to suit all kinds of working styles.

Please note, our Solutions Engineer role does not come with a commission component.