Business Services Coordinator

ABOUT US

At PARTNER, success starts with the right mindset: connection, compassion, and curiosity. Whether consulting with clients or collaborating with colleagues, these principles guide how we work. We deliver engineering, environmental, and energy consulting, plus design services across the Americas, Europe, and beyond. As a leader in Commercial Real Estate (CRE), we’re 1,600+ professionals strong in 40+ offices. Our mission is simple: create the best home for talented professionals. If you value delivering exceptional experiences through problem-solving, coordination, and a mindset of care for clients and colleagues, you’ll feel right at home. That approach has earned us recognition on ENR’s Top 500 Design Firms, Inc. 5000’s Fastest-Growing Companies, and Zweig’s Best Firms to Work For. Here, your ideas matter, your impact is real, and your work helps shape the future. Check out this role and join our team of talented professionals.

Learn more about Partner at www.partneresi.com.

Summary

The Business Services Coordinator provides operational support for the Accessibility Practice by coordinating proposals, quotes, request intake, and project tracking. The role helps keep workflows organized, ensures complete project information is collected, and supports efficient assignment and project execution.

Core Responsibilities

• Serve as the primary point of contact for accessibility service requests from internal teams.
• Prepare and coordinate quotes and proposals using approved templates and fee guidelines.
• Track incoming requests, proposal status, deadlines, fees, and follow-up activities.
• Collect, verify, and maintain required project intake information.
• Follow up on missing information and ensure requests are complete before routing.
• Coordinate project intake and provide assignment teams with accurate request details.
• Maintain visibility of proposal activity, workloads, deadlines, and project status.
• Escalate scope, fee, schedule, staffing, or technical questions to practice leadership.
• Support consistent workflows and efficient project assignment processes.

• The Business Services Coordinator supports intake and routing but does not independently select technical staff or override workload and assignment decisions made by the designated intake owner.
• The position does not perform technical accessibility assessments, code interpretation, technical quality control, or final technical review.

Recommended Qualifications

• Experience in business services, project coordination, proposal coordination, operations, or a similar support role
• Ability to manage multiple requests, deadlines, and follow-ups in a high-volume environment
• Strong organizational skills and attention to detail
• Clear and professional written and verbal communication
• Ability to identify missing information, follow through consistently, and escalate appropriately
• Comfort working with relationship managers, project managers, technical professionals, and cross-functional teams
• Proficiency with Microsoft 365 applications and the ability to learn internal proposal, project, and tracking systems
• Sound judgment when handling client-sensitive information, competing priorities, and incomplete requests

COMPENSATION

Salary between $55,000-$65,000. This is what we reasonably expect to pay for the role.

The pay scale for this role considers a wide range of factors when making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, and other business and organizational needs. Please note, the disclosed pay scale estimate has not been adjusted for the applicable geographic location where the position may be filled.

You may also be eligible to participate in a discretionary incentive bonus program which is dependent on various factors, including, but not limited to individual and organizational performance.

Benefits:

Competitive benefits package including health insurance, dental insurance, vision insurance, vacation and sick time, and a 401(k) plan with a company match.

Equal Employment Opportunity

Partner Engineering & Science, Inc. is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation based on an individual’s race (including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, citizenship, physical or mental disability, medical condition (including cancer and genetic characteristics), genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender (including gender identity and gender expression), age (40 years and over), sexual orientation, veteran and/or military status, protected medical leaves (requesting or approved for leave under the Family and Medical Leave Act or the California Family Rights Act), reproductive health decision making, domestic violence victim status, political affiliation, or any other status protected by federal, state, or local laws.

We will consider qualified applicants who have criminal histories in a manner consistent with the law.

California Consumer Privacy Act

We collect personal information from you in connection with your application for employment with Partner Engineering and Science, Inc. For details on what personal information we collect and the purposes for which we collect it, please visit:

https://www.partneresi.com/careers/california-consumer-privacy-act/