{"id":3838444,"url":"https://alion.io/job/parts-authority-warehouse-returns-supervisor","title":"Warehouse Returns Supervisor","company":{"id":3173024,"name":"Parts Authority","domain":"partsauthority.com","url":"https://alion.io/company/partsauthority","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Olive Branch, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-11-05T21:50:43Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-10T09:51:36Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Overview\nSince 1973, Parts Authority has established itself as a premier national distributor specializing in automotive replacement parts, professional tools and equipment, and transmission systems. Operating from our headquarters on Long Island, New York, we've experienced significant expansion and currently maintain over 300 locations across 28 states, including Alabama, Alaska, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Maine, Maryland, Massachusetts, Missouri, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Rhode Island, Texas, Utah, Virginia, Washington, Washington DC and Wisconsin.\nParts Authority has grown through both organic initiatives and acquisitions. Over the past several years Parts Authority has acquired over a dozen companies as part of its expansion strategy. Parts Authority’s catalog of over 3 million parts covering more than 125 million applications, ensures our customer partners receive the parts they want, when they want them.\nWhat makes Parts Authority different is OUR TEAM. Parts Authority has a team of professionally trained, experienced counter people to assist in finding the right parts and the right brand for each application.\nParts Authority carries the best brands in the business for domestic and import vehicles. AC Delco, Motorcraft, Denso, Bosch, KYB, Monroe, Gates, Dorman and Exide are just a few of the more than 400 suppliers from around the world, that Parts Authority partners with to bring our customer partners the best parts.\nEach and every team member plays a vital role in our success. We are rapidly expanding and looking for a professional, self-motivated individual to fill the role of Warehouse Returns Supervisor.\nResponsibilities\nThe Warehouse Returns Supervisor responsibilities are helping, guiding, and directing staff members in an efficient and timely manner. As well as problem solving.The Supervisor will work with process product returns, work with warehouse personnel for all other needed responsibilities and High-volume, fast-paced working environment. The Warehouse Returns Supervisor will answer questions, inputaccurate return information on customer accounts and perform general warehouse duties, and warehouse cleanup.\nMaintain a high level of receiving productivity and efficiency\nTaking ownership for achieving department goals; monitoring all daily reports\nEnsuring that team members workload is managed appropriately\nEnsuring team members/leads follow proper procedures, and that safety, productivity and quality goalsare achieved\nManaging employee relations issues, to include coaching, counseling and corrective action\nAssisting in the training of new associates\nSetting the tone in the department for delivering exceptional customer service\nMaintaining excellent cross-functional and interdepartmental communication\nDirects and oversees the Returns process of sorting, packing, and processing to meet customer deadlines\nAssist Returns Manager to help navigate and prioritize returns\nAssist the Returns Manager in scheduling, monitoring, training, and discipline of department staffmembers\nRoutinely conduct department meetings\nMonitor customers returns and emails frequently to ensure customer satisfaction\nKeep work areas clean and clear of safety hazards\nOther various duties will be assigned by the department Manager\nStaff Management:\nLead and supervise a team of returns associates \nCounsels, records and discipline returns associates as necessary\nSupervise Operations:\nMaintain a meticulous standard for cleanliness, organization, and safety throughout the receiving department.\nMaintain a safe working environment. \nEnsure that safety and compliance practices meet DOT and OSHA standards\nMaintain 5S warehouse principles are administered and followed on a routine basis\nDirects movement of shipments from shipping and receiving platform to storage and work areas.\nQualifications\nAccurately follow directions, both written and verbal\n Safety Management\nReport Skills\nDependability\nAbility to analyze information\nDealing with Complexity\nDeadline-Oriented\nTime Management\nOrganization\nDetailed oriented\nGreat communication skills\nInteractional personal/people skills\nAble to work well under pressure\nMust be able to work well with other staff members and supervisors\nComputer Literate\nMicrosoft Office (Excel Spreadsheets, Word, and Outlook)\nMust have an open availability\nMust be flexible and able to work various shifts\nMaintain and promote workplace safety\nSecuring and transferring cash or other assets.\nSome of the benefits of being a part of our growing Parts Authority family:\nMedical Coverage\nPharmacy Coverage\nDental Coverage\nVision Coverage\nBasic Life and AD&D\nShort Term Disability Coverage\nVoluntary Short Term Disability Coverage\nVoluntary Long Term Disability Coverage\nFlexible Spending Account\nCommuter Expense Reimbursement Account\nHealth Savings Account\nHealth Reimbursement Account\nAccident Insurance\nCritical Illness Insurance\nHospital Indemnity Insurance\nID Theft Insurance\nLegal Plan Insurance\nPet Insurance\nEmployee Assistance Program (EAP)\nPaid Holidays, Sick and Vacation\nProfit Sharing/401 (k) Plan\nEmployee Discounts on Merchandise\nEEO\nWe are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity, sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information or any other characteristic protected by applicable federal, state or local laws and ordinances. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance.\n\nWe will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business.\nParts Authority, LLC Privacy Notice for California Applicants\nMin\nUSD $23.00/Hr.","description_format":"text","description_chars":6336,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Wholesale","Auto Parts & Accessories Retail"],"lifecycle":[{"event":"open","at":"2026-11-05T21:50:43Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Filed H-1B visas in the last two years","filings_12m":0,"filings_prev_12m":4,"green_card_filings_12m":0,"median_offered_wage_usd":null,"route":null,"cap_exempt":false,"checked_at":"2026-11-10T11:34:35+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":75,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.835,"p_room":0.9,"age_days":4,"expected_fill_days":12,"reasons":["conf:2","win:mid","comp:brand"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/parts-authority-warehouse-returns-supervisor","json_url":"https://alion.io/job/parts-authority-warehouse-returns-supervisor.json","meta":{"generated_at":"2026-11-10T14:56:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":554,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3173024},"rest":"https://alion.io/mcp/rest/get_company?id=3173024"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fparts-authority-warehouse-returns-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fparts-authority-warehouse-returns-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fparts-authority-warehouse-returns-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/parts-authority-warehouse-returns-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fparts-authority-warehouse-returns-supervisor"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3838444}},{"tool":"search_jobs","arguments":{"company":"partsauthority.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3838444},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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