{"id":1216425,"url":"https://alion.io/job/pasiona-l2-platform-operations-engineer-mulesoft","title":"L2 Platform Operations Engineer – MuleSoft","company":{"id":2688484,"name":"pasiona","domain":"pasiona.com","url":"https://alion.io/company/pasiona","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Personio","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-09-30T05:45:00Z"}},"role":"DevOps","role_family":"DevOps","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Madrid, Spain"],"countries":["ES"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":83000,"period":"year","method":"role_seniority_country_cell","sample_n":8},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"CI/CD","optional":false},{"name":"GitHub","optional":false},{"name":"ITIL","optional":false},{"name":"Java","optional":false},{"name":"Linux","optional":false},{"name":"MuleSoft","optional":false},{"name":"OpenShift","optional":false},{"name":"Postman","optional":false},{"name":"ServiceNow","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"SOAP","optional":false},{"name":"Terraform","optional":false},{"name":"Apex","optional":true}],"status":"live","first_seen_at":"2026-09-07T15:01:03Z","employer_posted_date":"2026-09-07","last_verified_at":"2026-09-30T16:55:42Z","board_verified":true,"closed_at":null,"days_open":23,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":23},"description":"Descripción del puesto / Funciones\nLocation: Europe Shift | Hybrid: 3 days onsite / 2 days remote\nRole:L2 operational support for the MuleSoft platform, ensuring platform stability, incident resolution and SLA compliance across AWS, Azure and OpenShift. This is a Platform Operations / L2 Support role, not an API Development position.\nMain Tasks:Manage and resolve L2 incidents within SLA.\nPerform platform troubleshooting and log analysis.\nSupport deployments, releases and changes.\nExecute runbooks, recovery procedures and operational tasks.\nDocument incidents, resolutions and known workarounds.\nPerform basic Root Cause Analysis (RCA) and identify recurring issues.\nMaintain simple automation scripts.\nSupport Flex/Omni Gateway operations.\nTrack actions and deliverables to closure.\nParticipate in production support meetings, on-call and major incidents.\nRequisitos mínimos\n3-5 years MuleSoft Platform Management, MuleSoft Omni/Flex Gateway, Terraform, OpenShift, GitHub, basic AWS & Azure, OAuth/OpenID & API Security, ITIL, Argo CI/CD, English C1, Computer Science or equivalent.Requisitos valorables\nXML, XSD, WSDL, WS-*, Java, JSON, networking (VIP/firewalls/load balancers), certificate lifecycle, SOAP UI, Postman, ServiceNow, Linux.Idiomas\nEnglish and Spanish are a mustUbicación\nMadrid","description_format":"text","description_chars":1300,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Spanish","level":"All levels","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Spain","iso":"ES","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-25T09:34:21Z"}],"liveness":{"score":34,"band":"fade","label":"Fading","p_open":1,"p_active":0.624,"p_room":0.55,"age_days":22,"expected_fill_days":17,"reasons":["conf:8","velocity","win:tail"],"computed_at":"2026-09-30T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/pasiona-l2-platform-operations-engineer-mulesoft","json_url":"https://alion.io/job/pasiona-l2-platform-operations-engineer-mulesoft.json","meta":{"generated_at":"2026-10-01T00:04:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":66,"day_limit":5000,"remaining_today":4934,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}