{"id":1354557,"url":"https://alion.io/job/passionfroot-creator-community-manager","title":"Creator Community Manager","company":{"id":1777004,"name":"Passionfroot","domain":"passionfroot.me","url":"https://alion.io/company/passionfroot","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Communications","role_family":"Communications","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":71000,"max_usd":187000,"period":"year","method":"role_country_seniority_unknown","sample_n":1240},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Airtable","optional":false},{"name":"Anthropic","optional":false},{"name":"Figma","optional":false},{"name":"Framer","optional":false},{"name":"LinkedIn","optional":false},{"name":"n8n","optional":false},{"name":"Replit","optional":false},{"name":"YouTube","optional":false}],"status":"live","first_seen_at":"2026-09-25T21:26:20Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-10-01T22:26:51Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"About Passionfroot\nCreator-led growth is one of the fastest-growing channels in B2B - we're building the infrastructure behind it.\nPassionfroot is the leading platform where modern companies scale creator-led growth, and where top creators manage and monetize brand partnerships.\nOur customers are some of the most ambitious, fastest-moving companies in the world - Replit, Figma, Framer, LumaAI, Gamma, Airtable - companies that set the standard for what modern growth looks like. We help them run high-impact creator programs across LinkedIn, YouTube, newsletters, and more.\nWe're growing 13x in revenue year over year, profitable, and just closed our Series A round! We are backed by leading investors including Insight Partners, Creandum, Supernode and founders and operators from Cursor, Anthropic, n8n and more. We're expanding fast across New York, Europe, and Brazil - and we're just getting started.\nAbout the Role\nWe’re looking for a Creator Community Manager to build, grow, and elevate the creator community around our platform. This person will own both the creator community and the creator experience, helping creators feel supported, engaged, and successful at every stage of their journey with us.\nYou will serve as the voice of creators internally and the face of our platform externally, shaping programs, feedback loops, education, and engagement strategies that strengthen creator trust and loyalty. This is a cross-functional role that sits at the intersection of community, product, operations, support, and growth.\nWhat You’ll Do\nOwn the overall creator community strategy, including engagement, retention, advocacy, and creator satisfaction\n\nBuild strong relationships with creators and develop a deep understanding of their needs, motivations, and pain points\n\nDesign and run community programs such as creator onboarding, education, events, ambassador programs, and feedback forums\n\nImprove the end-to-end creator experience across the platform, identifying opportunities to reduce friction and increase value\n\nGather and synthesize creator feedback, then partner with Product, Support, and Operations to prioritize and address key issues\n\nCreate resources, communications, and playbooks that help creators succeed on the platform\n\nMonitor community health and creator sentiment, using data and qualitative insights to guide decisions\n\nDevelop scalable systems for creator communication, recognition, and support\n\nPartner with Marketing and Growth to spotlight creator success stories and strengthen community-driven growth\n\nAct as the internal advocate for creators, ensuring their perspective informs platform improvements and business decisions\n\nWhat We’re Looking For\nExperience in community management, creator partnerships, customer success, or a similar relationship-driven role\n\nStrong understanding of what makes creator communities thrive, including engagement, trust, belonging, and recognition\n\nAbility to balance high-touch relationship building with scalable program design\n\nExcellent written and verbal communication skills\n\nExperience working cross-functionally with Product, Marketing, Support, and Operations\n\nStrong organizational skills and comfort managing multiple initiatives at once\n\nAnalytical mindset, with the ability to use both data and creator feedback to drive improvements\n\nEmpathy for creators and a genuine passion for helping them succeed\n\nNice to Have\nExperience working at a creator economy, marketplace, media, or community-driven company\n\nFamiliarity with community platforms, creator tools, and engagement workflows\n\nExperience launching community programs from the ground up\n\nBackground in creator support, audience development, or digital content ecosystems\n\nWhy This Role Matters\nCreators are at the center of our platform. In this role, you’ll help shape how they experience our product, how they connect with our brand, and how they grow with us over time. Your work will directly influence creator satisfaction, retention, and the long-term strength of our ecosystem.\nWhat We Offer\nWe’re a fast-growing startup at an inflection point - it’s an exciting time to join the team. You’ll get to work with top tech companies with the chance to make a significant impact and building a new market category.\nThere’s tangible stuff, too:\nCompetitive Compensation - A salary commensurate with experience.\n\nHealth Benefits - We cover 100% of employee health insurance.\n\nFun team off-sites - We’ve been to Barcelona, Mallorca, South of France, Berlin.\n\nTools & Workspace - Latest Apple hardware.\n\nPassionfroot is an equal opportunity employer. We welcome applications from people of all backgrounds and are committed to a fair and inclusive hiring process.","description_format":"text","description_chars":4717,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Health insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","AI Agents"],"lifecycle":[{"event":"open","at":"2026-09-27T21:48:30Z"}],"liveness":{"score":81,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.812,"p_room":1,"age_days":5,"expected_fill_days":21,"reasons":["conf:11","win:early"],"computed_at":"2026-10-01T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/passionfroot-creator-community-manager","json_url":"https://alion.io/job/passionfroot-creator-community-manager.json","meta":{"generated_at":"2026-10-02T01:34:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1921,"day_limit":5000,"remaining_today":3079,"minute_limit":60,"resets_at":"2026-10-03T00:00:00Z"}}}