{"id":3999626,"url":"https://alion.io/job/patagonia-trainer-senior-supervisor-repairs","title":"Trainer Senior Supervisor, Repairs","company":{"id":445404,"name":"patagonia","domain":"patagonia.com","url":"https://alion.io/company/patagonia","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":15,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Education","role_family":"Education","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Reno, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Teams","optional":false}],"status":"live","first_seen_at":"2026-11-09T00:00:00Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-14T17:00:08Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Job Title: Training Sr. Supervisor, Repairs\nReports to: Manager, Repairs\nScope: Management, M2\nYears of Experience: 2 Years\nLocation: Reno, NV - Distribution Center\nSchedule: Monday-Thursday: 9:30am to 6:00pm; Friday: 7am to 3:30pm\nCompensation\nTarget hiring range: $30.90 - $34.00\nAt Patagonia, pay ranges are set using the best available market data for the job at the required location. To determine salary for a candidate, we consider the candidate’s skills and capabilities for the job compared with expectations for the position.\nGeneral Summary\nEvery year, Patagonia Repairs gives new life to more than 50,000 garments-keeping well-loved gear in use and out of landfills. The Training Senior Supervisor oversees training across all repair processes, including Processing, Trims, Prep, Waders, Sewing, and Shipping, and ensures training needs are supported across day and swing shifts. The Training Senior Supervisor leads a small training team with primary focus on prep and sewing, develops onboarding and process-specific work instructions, and collaborates across Global Repairs, Quality, and Design.\nWhat You’ll Do\nTasks\nMotivate, develop, and empower your team.\nGuide, inspire, direct, and provide feedback for employees consistent with company guidelines.\nConduct regular 1-1 check-ins with each direct report and develop meaningful annual performance evaluations.\nParticipate in recruiting, screening, interviewing, and hiring new trainers and individual contributors.\nPrepare new trainers to independently deliver effective training\nCollaborate regularly with trainers and leaders of other processes.\nDevelop and coordinate onboarding for employees across repair processes.\nCoordinate training coverage and respond to training needs across day and swing shifts.\nCreate and maintain standard operating procedures for each department process in Dozuki and share them with third-party repair partners.\nAnalyze product repairability reviews, prioritize low-scoring products, coordinate samples, conduct repair studies, and report findings.\nPresent and communicate training updates to leadership teams at Patagonia.\nMeet regularly with our global repair partners to ensure training consistency and communication of new processes.\nChampion cross-training opportunities to support career development.\nLead weekly training team meetings and department presentations.\nAbility to be flexible with job duties and additional responsibilities as the business grows.\nSoft Skills\nMaintain a positive attitude when interacting with all trainers, peers and individual contributors.\nPractice empathetic \"active\" listening, being fully present in one-on-one and/or team meetings.\nSupport individuals' needs and direct them to necessary resources as needed.\nParticipate in an environment where everyone can learn from mistakes, voice their opinions, and ask judgment-free questions.\nValue the perspective of team members, even if it is different from your own.\nWork in other areas as necessary\nWork in Shipping, Repairs, Receiving, Worn Wear, Returns, Quality Control, and Inventory Control departments when necessary.\nWho You Are\nDeeply passionate and committed to saving our home planet.\nYou are passionate about Patagonia’s mission, our culture, and understanding our customers.\nThrive in an environment with a high level of autonomy, working with little or no supervision and skilled at dealing with ambiguity.\nGood organizational and prioritization skills, detail-oriented.\nYou have sound interpersonal skills with demonstrated ability to listen and evaluate opinions, suggestions and recommendations of others.\nYou can maintain confidentiality and professionalism.\nYou have excellent communications skills, both written and oral, and the ability to effectively interact with Company customers and employees.\nYou demonstrate initiative, are conscientious, and provide complete follow-through on areas of responsibility.\nYou can adapt and work in a fast-paced work environment with minimal privacy and numerous interruptions.\nYou can effectively lead and work within a team.\nYou exercise sound judgment and follow all safety guidelines.\nExperience You Bring\n2 years’ experience training and onboarding team members in processes requiring in-depth instruction.\n2 years’ experience inspiring, engaging, empowering, and directly managing a team in a high volume, fast paced, warehouse environment required. \n2 years’ experience successfully mitigating interpersonal and workplace conflicts. \nIntermediate sewing and garment deconstruction skills preferred, including experience repairing zippers and holes in insulated garments, select packs, and technical waterproof products.\nStrong communication, collaboration, problem-solving, organizational, and attention-to-detail skills.\nAbility to adapt to training approaches, evaluate garment construction, and develop solutions for new or complex repairs.\nProficiency creating training materials in Microsoft Word, Excel, PowerPoint, and Dozuki. \nExperience with Salesforce, Microsoft Teams, and Microsoft Dynamics 365 preferred.\nKnowledge of Patagonia products, their intended activities, and the flexibility to support other areas as needed.\nExperience making informed, timely, and effective decisions using relevant data and good judgment. \nExperience translating long term organizational goals into strategies that ensure operational success \nPhysical Requirements\nAscending or descending stairs using feet and legs. Hands and arms may be used for balance (e.g., to hold a railing).\nMust be able to sit, stand, or walk for extended periods of time.\nAbility to maintain a composed and professional demeanor within a flexible and (at times noisy) work environment.\nMust be able to travel utilizing various transportation methods.\nAbility to complete repetitive tasks daily.\nAbility to safely lift and carry up to 50 lbs., at times above shoulder height.\nBenefits\nPatagonia offers a comprehensive benefits package, including medical, dental, vision, retirement and leave of absence plans. Benefit plans may vary slightly\ndepending on the nature of your employment.\nWorkplace Location Overview\nThis position is On-Site, requiring employees to work at our Reno office during standard business hours.\nEmployee Conduct\nIt is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, customers and vendors.\nEqual Employment Opportunity\nAll qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.","description_format":"text","description_chars":6730,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Apparel & Fashion Brands"],"lifecycle":[{"event":"open","at":"2026-11-10T02:55:01Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Filed H-1B visas in the last two years","filings_12m":0,"filings_prev_12m":1,"green_card_filings_12m":0,"median_offered_wage_usd":null,"route":null,"cap_exempt":false,"checked_at":"2026-11-14T07:33:33+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":5,"expected_fill_days":15,"reasons":["conf:0","win:early"],"computed_at":"2026-11-14T05:58:10Z"},"pay":null,"html_url":"https://alion.io/job/patagonia-trainer-senior-supervisor-repairs","json_url":"https://alion.io/job/patagonia-trainer-senior-supervisor-repairs.json","meta":{"generated_at":"2026-11-15T02:02:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3773,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":445404},"rest":"https://alion.io/mcp/rest/get_company?id=445404"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpatagonia-trainer-senior-supervisor-repairs"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpatagonia-trainer-senior-supervisor-repairs"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpatagonia-trainer-senior-supervisor-repairs"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/patagonia-trainer-senior-supervisor-repairs\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpatagonia-trainer-senior-supervisor-repairs"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3999626}},{"tool":"search_jobs","arguments":{"company":"patagonia.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3999626},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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