{"id":797937,"url":"https://alion.io/job/patchwork-health-product-manager","title":"Product Manager","company":{"id":51649,"name":"Patchwork Health","domain":"patchwork.health","url":"https://alion.io/company/patchwork-health","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Product","role_family":"Product","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":60000,"max":70000,"currency":"GBP","period":"year","gross":null,"usd_annual":92729},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false}],"status":"live","first_seen_at":"2026-07-30T00:00:00Z","employer_posted_date":"2026-07-30","last_verified_at":"2026-10-08T20:49:54Z","board_verified":true,"closed_at":null,"days_open":71,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":71},"description":"About Us\nSince 2016, Patchwork Health has been on a mission to make truly flexible and sustainable working a reality for all healthcare staff. Their fully integrated workforce management solution helps optimise outcomes for organisations, managers, staff and patients alike. Built by a team of dedicated healthcare veterans, and co-created with the NHS, their technology and services have been embraced by over 100 healthcare sites to date.\nPatchwork offers a range of different solutions, including temporary staff banks, which enable organisations to source temporary staff from their own pool of approved workers; ‘collaborative staff banks’, which help healthcare organisations team up with others in the same region to widen and share their temporary staffing pools; an innovative new rostering solution which enables more flexible, sustainable staffing for permanent healthcare staff; and an Agency Manager which makes it easier for managers to select appropriate temporary staff from external agencies when necessary. Patchwork Insights also provides managers with comprehensive data oversight, to monitor staffing trends, shift fill rates and pay rate escalations, and reliably plan ahead to prevent staffing gaps.\nPatchwork Health has been recognised as HSJ’s 2022 Staffing Solution of the Year, and have recently received the prestigious HSJ Partnership Award and the Spectator’s Economic Innovator of the Year Award.\nThe Role\nAs a Product Manager, you'll play a key role in shaping the future of our workforce management platform, building products that solve meaningful problems for NHS staff and healthcare organisations across the UK.\nYou'll join a collaborative Product Team made up of Product Managers and Product Designers, working closely with Engineering and cross-functional stakeholders to define product strategy, deliver intuitive user experiences and bring impactful solutions to market. Together, we take complex healthcare challenges and turn them into simple, scalable products that create real value for our customers and support Patchwork's continued growth.\nWe're looking for Product Managers who take ownership, lead with confidence and combine empathy with strong commercial and product thinking. You'll have the autonomy to tackle high-impact problems, make informed decisions using data and customer insights, and help shape products that make a genuine difference to the day-to-day lives of NHS staff.\nKey Responsibilities\nTechnical Leadership\nProvide guidance and mentorship to fellow Product Managers, helping to shape product strategy, embed best practices and share new ideas across the Product Team.\nChampion agile ways of working by leading high-quality product discovery, backlog management, user story creation and squad refinement sessions.\nInfluence cross-functional stakeholders to align on product direction and deliver successful outcomes, without relying on formal authority.\nProduct Management\nDefine the strategic roadmap for your product area through continuous product discovery, customer insight and performance tracking.\nOwn and deliver product outcomes by managing your roadmap and backlog, working closely with Engineering, Design and Client Operations teams.\nAnalytics & Insights\nAnalyse customer feedback, product data, commercial insights and market trends to make informed product decisions.\nUse both quantitative and qualitative insights to continuously prioritise and refine your product backlog.\nDefine, monitor and report on product success metrics across different customer segments and markets.\nMonitor product usage to identify opportunities to improve adoption, usability and engagement, simplify experiences and retire features that no longer deliver value.\nCommercial Acumen\nTrack your product's contribution to key business metrics, including CARR, customer retention and product adoption, proactively identifying risks and opportunities.\nBalance commercial priorities with long-term product strategy, using customer, sales and commercial insights to inform roadmap decisions.\nCollaboration\nBuild trusted relationships with customers, participating in client meetings where required to understand challenges and communicate product direction.\nCollaborate closely with stakeholders across the business to gather requirements, explain product decisions and align teams around shared outcomes.\nFoster strong working relationships with Engineering, Design and your agile squad to deliver high-quality products.\nPartner with Revenue teams to support customer conversations, demonstrate product value and communicate future product direction.\nProactively identify dependencies across products and squads, helping to manage risks and ensure a cohesive product experience.\nDocumentation\nCreate and maintain clear product documentation, including product one-pagers, product requirement documents and other key artefacts that support successful delivery.\nResearch & Innovation\nStay up to date with industry trends, emerging technologies and Product Management best practice, bringing new ideas back to the team.\nEvaluate new tools, technologies and ways of working that can improve how we build and deliver products.\nAI\nUse AI throughout the Product Management lifecycle, from discovery and prioritisation through to delivery and communication, building reusable workflows and encouraging adoption across the team.\nEvaluate AI opportunities with a customer-first mindset, considering user needs, appropriate solutions, potential risks and trust, while using competitive insights to help shape roadmap decisions.\nRequirements\nEssential\nDemonstrable experience working as a Product Manager within an agile product development environment.\nExperience managing SaaS products throughout the product lifecycle.\nA track record of building, communicating and delivering strategic product roadmaps.\nExperience delivering measurable value to customers through product strategy and roadmap execution.\nExcellent communication skills, with the ability to explain your thinking, product decisions and ways of working to a wide range of cross-functional stakeholders, while actively seeking feedback to improve.\nA collaborative approach, with a genuine focus on team success and shared outcomes.\nResults and quality-driven, with a proven ability to deliver value consistently while continuously improving your approach.\nStrong problem-solving skills, with the ability to define complex problems clearly and develop solutions that balance simplicity, flexibility and impact.\nConfidence in sharing your perspective, while remaining open to challenge, new ideas and evidence that may shape your thinking.\nA proactive mindset, with the confidence to challenge constructively and inspire others to achieve great outcomes.\nA self-starter who enjoys collaborating with a wide range of people and taking ownership of their work.\nStrong attention to detail and a commitment to delivering high-quality outcomes.\nTech savvy and adaptable, with the confidence to quickly learn new technologies and systems.\nEnthusiasm for working within a fast-paced scale-up environment and embracing the opportunities and challenges that come with growth.\nNice to Have\nExperience working within a technology start-up or scale-up.\nExperience or knowledge of the NHS, healthcare or HealthTech sector.\nExperience or knowledge of workforce management products or applications.\nQualifications in a relevant field, such as Computer Science, Product Design or a related discipline.\nBenefits\nSalary Range: £60,000-70,000\nHybrid and flexible workplace\nCycle Scheme\nTech Loan Scheme\nEmployee Assistance Programme (Health Assured)\nPersonal Learning & Development Budget\nFlexible income options via Stream\nDog friendly London Hub\nVibrant and fun London Hub with unlimited refreshments & games\nAccess to co-working spaces across the UK\nThe Small Print\nWe are unable to provide individual feedback on each application. If you have not heard from us within two weeks, you have not been selected for an interview. We pledge to always provide feedback to applicants who interview with us.\nPatchwork is an inclusive employer, and is committed to not only meeting legal requirements and standards, but our own diversity, equality, and inclusivity policies and pledges throughout all stages of the employee lifecycle. For more information on our pledges and policies, please refer to our website or reach out to Patchwork's Talent Team.","description_format":"text","description_chars":8437,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Pet friendly"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hospital Operations Software","Healthcare Staffing"],"lifecycle":[{"event":"open","at":"2026-09-12T06:26:40Z"}],"visa":[],"liveness":{"score":9,"band":"cold","label":"Long shot","p_open":1,"p_active":0.324,"p_room":0.28,"age_days":70,"expected_fill_days":21,"reasons":["conf:1","win:tail","crowd:"],"computed_at":"2026-10-08T05:49:30Z"},"pay":{"stated_usd_annual":92729,"is_top_pay":false},"html_url":"https://alion.io/job/patchwork-health-product-manager","json_url":"https://alion.io/job/patchwork-health-product-manager.json","meta":{"generated_at":"2026-10-09T00:13:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":119,"day_limit":5000,"remaining_today":4881,"minute_limit":60,"resets_at":"2026-10-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":51649},"rest":"https://alion.io/mcp/rest/get_company?id=51649"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpatchwork-health-product-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpatchwork-health-product-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpatchwork-health-product-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/patchwork-health-product-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpatchwork-health-product-manager"}]}