{"id":2577030,"url":"https://alion.io/job/patientpoint-director-strategic-relationship-exec-i","title":"Director, Strategic Relationship Exec I","company":{"id":5501,"name":"PatientPoint","domain":"patientpoint.com","url":"https://alion.io/company/patientpoint","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"head","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States","Newark, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":90000,"max":155000,"currency":"USD","period":"year","gross":null,"usd_annual":155000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-14T21:16:50Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-20T00:03:42Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Join PatientPoint to be part of a dynamic team creating change in and around the doctor’s office. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.\nJob Summary: \nThe Strategic Relationship Executive I is a senior, client-facing sales leader responsible for growing, strengthening and retaining partnerships with large health systems and aggregator customers. The role centers on consultative, solution-based selling and long-term account development, aligning PatientPoint’s engagement solutions with customer communication goals. \nServing as a trusted advisor to senior executives, the Strategic Relationship Executive drives product adoption, identifies growth opportunities, and expands PatientPoint’s presence across complex healthcare networks. The Strategic Relationship Executive will orchestrate Sales Directors on cross-sell and expansion opportunities while also coordinating across our implementation and customer success teammates. Success requires strong executive presence, relationship-building expertise, and the ability to lead strategic planning that enhances provider engagement, broadens market reach, and improves patient access and outcomes. \nWorking Conditions: \nThis is a field-based position so heavy and frequent travel required to network headquarters and regional practices; expect a minimum of two days a week in the field. \n50% travel expected.\nWhat You Will Do: \nDrive Account Growth Through Consultative Sales \nIdentify opportunities to expand and deepen existing customer partnerships by understanding organizational priorities and recommending aligned PatientPoint solutions. \nLead discovery conversations that uncover customer needs and translate them into impactful marketing and communication programs. \nAccountable for achieving customer growth and engagement metrics while reducing churn. \nBuild and Maintain Executive Relationships \nServe as the primary point of contact for assigned strategic customers, developing strong relationships with executive sponsors, decision-makers, and influencers. \nMaintain consistent communication with customer to ensure alignment, satisfaction, and long-term partnership success. \nIncrease the number of contacts at the assigned practice to ensure continuity in case of attrition at the practice \nStrategic Customer Expansion & Planning \nPartner with customer to understand strategic initiatives and develop customized plans that support awareness, engagement, and adoption of PatientPoint products. \nIdentify opportunities to introduce additional solutions that increase value across the partnership. \nCollaborate with the Market Leader to build and execute account plans focused on expansion and sustained partnership growth. \nDeliver Customer Presentations & Business Reviews \nLead virtual and in-person meetings to present product enhancements, campaign ideas, and strategic recommendations. \nConduct strategic quarterly business reviews with customer leadership to assess performance, highlight successes, and identify next-step opportunities with an innovative mindset. \nPerformance Monitoring & Optimization \nTrack utilization and campaign performance metrics to evaluate effectiveness and recommend optimizations that support customer goals. \nUse Customer Segmentation data and insights to inform future opportunities and strategic recommendations. \nCross-Functional Collaboration \nWork closely with sales, implementation, and customer success teams to ensure smooth execution of customer initiatives. Especially close collaboration with CSE who owns operational aspects of customer success. \nWhat We Need \n4+ years’ experience selling into provider practices, health systems, academic medical centers or large physician group setting. \nConsultative Selling Skills: Ability to understand customer challenges and position solutions that address business objectives. \nCustomer-Facing Confidence: Strong communication skills across in-person, virtual, and written interactions. \nExceptional analytical, communication, and presentation skills. \nAbility to influence and build consensus across diverse teams and leadership levels. \nField Presence: Must reside within the assigned region with ability to be in the field within your customer region 50%+ of the time for customer meetings, events, and individual practice visits. \nTransportation: Must have valid driver’s license and reliable transportation to customer sites. \nProficiency in CRM tools. \nDesired Qualifications \nBachelor’s degree with 5+years of experience in account management, sales, or business development, preferably in healthcare or digital marketing. \nWhat You Will Need to Succeed \nDeep knowledge of practice operations. \nDemonstrated success in strategic planning, project execution, and business development. \nExceptional analytical, communication, and presentation skills. \nAbility to influence and build consensus across diverse teams and leadership levels. \nBase Salary Band: $90,000-$155,000\nPlus Variable compensation\nCompensation: At PatientPoint, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including skills, qualifications, geographic location, and professional experience, which can cause your compensation to vary. The base salary range listed is just one component of PatientPoint’s total compensation package for employees. For additional details on our total benefits package, please review the section “About PatientPoint” at the end of this job description.\n\nAbout PatientPoint: \n PatientPoint® is the Point of Change company, transforming the healthcare experience through the strategic delivery of behavior-changing content at critical moments of care. As the nation’s largest and most impactful digital network in 30,000 physician offices, we connect patients, providers and health brands with relevant information that is proven to drive healthier decisions and better outcomes. Learn more at patientpoint.com. \nLatest News & Innovations: \nWhy is PatientPoint a Best Place to Work! Read More\nTeammate Honored as \"Top Woman in Tech\". Read More\nRecognized on Vault’s Top Internship List. Read More\nWhat We Offer: \nWe know you bring your whole self to work every day, and we are committed to supporting our full-time teammates with a comprehensive range of modernized benefits and cultural perks. We offer competitive compensation, flexible time off to recharge, hybrid work options, mental and emotional wellness resources, a 401K plan, and more. While these benefits are available to full-time team members, we strive to create a positive and supportive environment for all teammates.\nPatientPoint recognizes that privacy is important to you. Please read the PatientPoint privacy policy, we want you to be familiar with how we may collect, use, and disclose your information. 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