{"id":1925953,"url":"https://alion.io/job/patriotgis-administrative-assistant","title":"Administrative Assistant","company":{"id":7109,"name":"Patriot Growth Insurance Services","domain":"patriotgis.com","url":"https://alion.io/company/patriotgis","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ann Arbor, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":28000,"max_usd":49000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4005},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-08-13T20:28:19Z","employer_posted_date":"2026-08-14","last_verified_at":"2026-10-21T09:40:58Z","board_verified":true,"closed_at":null,"days_open":68,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":68},"description":"Administrative Assistant\nDempsey | Ann Arbor, MI | Hybrid | Full-Time\nWhy This Role Matters\nJoin a growing Employee Benefits team where your organization, attention to detail, and commitment to client service help create a seamless experience for employers and their employees. As an Administrative Assistant, you'll play an important role in supporting small group accounts, helping Account Managers deliver accurate renewals, smooth enrollments, and responsive service.\nIn this role, you'll work closely with Account Managers, insurance carriers, and clients to keep benefit programs running efficiently. Your contributions will help maintain strong client relationships, support renewal activities, and ensure critical benefits information is managed accurately and on time.\nHow You'll Make an Impact\nSupport Account Managers in servicing small group employee benefits clients and maintaining strong client relationships.\nCoordinate enrollments, terminations, and benefit changes with carriers and vendors to ensure accuracy and timely processing.\nAssist with employee benefits renewals by gathering data, preparing proposals, and reviewing plan options.\nRespond to client inquiries regarding benefits, billing, eligibility, and claims with professionalism and urgency.\nMaintain organized and accurate client records within agency management systems and carrier platforms.\nPrepare client-facing materials, including spreadsheets, presentations, and benefits summaries that support informed decision-making.\nPartner with insurance carriers to resolve issues, track outstanding items, and ensure timely follow-up.\nAssist with compliance-related documentation and processes, including ACA-related requirements.\nWho You Are\nDetail-oriented and committed to producing accurate, high-quality work.\nOrganized and able to manage multiple priorities in a fast-paced environment.\nClient-focused with a service-first mindset and strong follow-through.\nA collaborative team player who enjoys supporting others and contributing to shared goals.\nComfortable communicating professionally with clients, carriers, and internal partners.\nAdaptable and eager to learn new systems, processes, and insurance concepts.\nMotivated to build a long-term career within the employee benefits industry.\nWhat You Bring\nDay One:\n1-2 years of experience in an administrative, office support, or customer service role.\nStrong organizational skills and exceptional attention to detail.\nExcellent written and verbal communication skills.\nProficiency with Microsoft Office Suite, including Excel, Outlook, and Word.\nAbility to manage competing priorities and meet deadlines effectively.\nStrong interpersonal skills and the ability to work collaboratively within a team environment.\nDedication to delivering high-quality client service and maintaining professionalism in all interactions.\nValuable Additions:\nExperience supporting employee benefits, insurance, HR, or related professional services teams.\nFamiliarity with agency management systems or benefits administration platforms.\nExposure to ACA compliance processes or employee benefits documentation.\nInterest in obtaining a Life & Health insurance license and pursuing a career in employee benefits.\nReal Benefits for Real Life\nAt Patriot, great benefits mean more than coverage; they mean being there through every stage of life: your health, your family, your financial future, or simply time to recharge. Whether you're working or not, life doesn't stop. Neither should your benefits.\nHighlights Include:\nMultiple medical plan options, with preventive care covered at 100%\nFree virtual medical and mental healthcare for employees and their families, plus a dedicated healthcare concierge to help you navigate benefits, compare prescription costs, and make more confident, personalized care decisions\nEmployer-paid short-term and long-term disability coverage\nPaid parental leave\nPersonalized PTO that lets you take time away when you need it, without traditional accruals, plus separate sick leave\nCompetitive 401(k) company match to help you build your financial future\nComprehensive dental and vision coverage\nEmployee Assistance Program with confidential mental health, legal, financial, and work-life support\nAbout Patriot Growth Insurance Services\nAt Patriot, we build our teams around a simple idea: people do their best work when they feel supported as whole people, not just managed as employees. We're invested in your growth, not just your output, and we back that up with a competitive salary and a comprehensive health and welfare program that extends to your family and domestic partners too, because who you're building a life with matters to us as much as the work you do.\nFounded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. We're currently ranked the 25th-largest broker in the U.S. by Business Insurance and were named to the 2025 Inc. 5000 list of fastest-growing companies. With over 2,100 employees operating in 150+ locations across more than 45 states, our collaborative model gives every person and every agency the resources and support they need to grow, while each agency keeps its own identity, culture, and way of doing business. That growth has never been about numbers alone, it's about the people behind them.\nAbout Dempsey\nSince 1968, Dempsey Benefits has been a trusted employee benefits firm, proudly serving hundreds of clients across a broad spectrum of industries. Our dedicated team of advisors and account managers delivers personalized service rooted in hard work, exceptional knowledge, and honesty. We partner closely with employers to develop benefits programs that reflect company culture and deliver value to employees. At Dempsey Benefits, our goal is to be an essential part of your business’s success by providing tailored benefit solutions and unwavering support.\nPatriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.\nThis policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at www.patriotgis.com.\nPay Range: Posted below*\n*Any job offer is based upon a salary analysis to comply with applicable state pay transparency laws, considering relevant experience, education, certifications, and seniority as compared to others doing substantially similar work. There is no guarantee an offer will be at the top of the posted range based on the salary analysis. Roles may also be eligible for a supplemental compensation, such as performance-based bonus, commission, or equity. Specific eligibility will be discussed with Talent Acquisition team. \nPatriot Growth Insurance Services offers a comprehensive benefits package, including medical, dental, and vision insurance; a 401(k) with company match; personalized time off and company paid holidays.\nPay Range\n$24.04—$26.44 USD","description_format":"text","description_chars":7556,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Health insurance","Parental leave","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Insurance Brokers & Agencies"],"lifecycle":[{"event":"open","at":"2026-10-05T19:53:14Z"}],"visa":[],"liveness":{"score":10,"band":"cold","label":"Long shot","p_open":1,"p_active":0.344,"p_room":0.28,"age_days":68,"expected_fill_days":29,"reasons":["conf:0","win:tail","crowd:junior"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/patriotgis-administrative-assistant","json_url":"https://alion.io/job/patriotgis-administrative-assistant.json","meta":{"generated_at":"2026-10-21T12:51:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18157,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7109},"rest":"https://alion.io/mcp/rest/get_company?id=7109"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpatriotgis-administrative-assistant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpatriotgis-administrative-assistant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpatriotgis-administrative-assistant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/patriotgis-administrative-assistant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpatriotgis-administrative-assistant"}]}