{"id":1991195,"url":"https://alion.io/job/pattern-ecommerce-operation-specialist-compliance","title":"eCommerce Operation Specialist- Compliance","company":{"id":9124,"name":"Pattern","domain":"pattern.com","url":"https://alion.io/company/pattern","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":79,"open_postings":78,"ghost_share":0.269,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":90,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Asana","optional":false}],"status":"live","first_seen_at":"2026-10-07T04:43:01Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-12T04:54:55Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":5},"description":"Job Information\nThe eCommerce Operation Specialist - Compliance protects our marketplace seller accounts (mainly Amazon). The job is simple: keep listings live, stop policy violations before they happen, and protect our Account Health rating.\nThis role needs close attention to detail and fast action. You will fix listing issues, review content before it goes live, check the Account Health Dashboard (AHD) daily, and bring in the right people to close issues quickly. You will also support the Account Health Project Manager on other initiatives.\nEssential Duties and Responsibilities\nInvestigate and fix listing issues (suppressions, blocks, removals, pricing errors, policy flags) quickly, keep ASINs/listings live and sellable with minimal downtime, and fix root causes so issues don't repeat.\nReview product content - titles, bullet points, descriptions, images, and attributes - before it goes live, catching and flagging anything that could cause a policy or compliance violation.\nMonitor the Account Health Dashboard (AHD) and Voice of the Customer (VOC) Dashboard to keep the AH rating healthy with no banners, and flag and escalate any banner, warning, policy notice, or metric drop quickly with the right context.\nWork with EPM/SEM, the TIC agency, and other teams to resolve issues, track open items to closure, keep stakeholders updated, and be a reliable point of contact for account health questions.\nHelp the Account Health Project Manager with ongoing projects and process improvements, handled as additional work alongside day-to-day (BAU) responsibilities.\nOwn escalations from the Core Team, EPM/SEM, or other stakeholders from intake to resolution - checking documentation before filing appeals, managing cases with the marketplace (e.g., Seller Support, SAS-PSTAM, AHS, Account Manager), and keeping the escalating party updated on the Asana task.\nHandle urgent, business-critical issues ahead of routine work, respond quickly to situations affecting revenue, listings, or account health, and balance them with ongoing responsibilities.","description_format":"text","description_chars":2059,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Commerce","Marketplaces","Industrial Real Estate"],"lifecycle":[{"event":"open","at":"2026-10-07T06:28:10Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":5,"expected_fill_days":90,"reasons":["conf:2","win:early"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/pattern-ecommerce-operation-specialist-compliance","json_url":"https://alion.io/job/pattern-ecommerce-operation-specialist-compliance.json","meta":{"generated_at":"2026-10-12T07:12:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11661,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":9124},"rest":"https://alion.io/mcp/rest/get_company?id=9124"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpattern-ecommerce-operation-specialist-compliance"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpattern-ecommerce-operation-specialist-compliance"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpattern-ecommerce-operation-specialist-compliance"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pattern-ecommerce-operation-specialist-compliance\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpattern-ecommerce-operation-specialist-compliance"}]}