{"id":2947132,"url":"https://alion.io/job/patterns-behavioral-services-operations-coordinator-dearborn-mi-full-time","title":"Operations Coordinator - Dearborn, MI - Full Time","company":{"id":686269,"name":"Patterns Behavioral Services","domain":"patternsbehavior.com","url":"https://alion.io/company/patternsbehavior","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"C","score":68,"open_postings":15,"ghost_share":0.533,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":56,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dearborn, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":22,"max":26,"currency":"USD","period":"hour","gross":null,"usd_annual":52000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-20T18:59:03Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-21T21:35:21Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":1},"description":"Operations Coordinator - ABA Clinic\nPatterns Behavioral Services | Dearborn, MI\nPay: $22-$26 per hour, depending on experience\nSchedule: On-site, 7:30 - 4:30pm\nA well-run clinic starts with someone who keeps schedules moving, follows through on details, and makes families and staff feel supported.\nAt Patterns Behavioral Services, we’re looking for an Operations Coordinator to partner with our Clinical Director and support the daily operations of our Dearborn ABA clinic. This role combines scheduling, office management, and administrative support for Detroit Wayne Integrated Health Network (DWIHN) requirements.\nIf you enjoy solving problems, bringing order to a busy day, and doing work with a meaningful purpose, we’d love to hear from you!\nWhat You’ll Do\nScheduling and Service Coordination\nMaintain accurate staff and client schedules for assigned locations.\nCoordinate with clinical leadership to address cancellations, staffing changes, and coverage needs.\nAudit schedules and client hours, identify discrepancies, and follow through on corrections.\nMonitor session conversion and required signatures, following up with clinical staff on outstanding items.\nTrack cancellation trends and communicate opportunities to improve service consistency.\nCoordinate scheduling within approved service authorizations and flag concerns to clinical leadership.\nDWIHN Administrative and Compliance Support\nTrack DWIHN-related administrative requirements, documentation deadlines, and follow-up items.\nSupport accurate client records and monitor service authorization dates and approved hours.\nPartner with clinical leadership to track required Individual Plans of Service (IPOS) documentation and communicate missing or upcoming items.\nAssist with audit preparation, documentation requests, and administrative follow-up.\nEscalate documentation or authorization concerns that could affect service delivery.\nOffice and Facility Operations\nCreate a welcoming, professional environment for children, families, staff, and visitors.\nManage daily administrative tasks, correspondence, data entry, and meeting coordination.\nMaintain office supplies and equipment, communicate with vendors, and follow up on facility needs.\nProvide administrative coverage as needed to support clinic operations.\nCommunication and Process Improvement\nServe as a dependable point of contact for families, staff, and internal departments.\nCommunicate schedule changes, operational updates, and outstanding needs promptly.\nIdentify practical ways to improve workflows, reduce errors, and strengthen follow-through.\nPartner with the Clinical Director to resolve daily operational challenges.\n#ZR #hpeast\nRequirements\nHS Diploma required; Preferred: Bachelor's degree in a relevant field (e.g., psychology, social work, business administration).\nPrevious experience in scheduling, office management, operations coordination, or a comparable administrative role.\nExperience managing changing schedules and competing priorities in a busy workplace.\nStrong attention to detail and the ability to maintain accurate records and track deadlines.\nClear, professional verbal and written communication.\nAbility to handle confidential employee and client information with discretion.\nProficiency with email, spreadsheets, and office software, with the ability to learn new systems.\nAbility to work independently while collaborating closely with clinical and administrative teams.\nAvailability to work on-site for eight-hour workdays beginning at 7:30a.m.\nPreferred Qualifications and Experience\nDirect experience supporting DWIHN requirements and administrative processes is strongly preferred.\nExperience in an ABA clinic, behavioral health organization, or healthcare setting.\nFamiliarity with Medicaid-funded services, service authorizations, IPOS documentation, and compliance tracking.\nExperience preparing records for audits and following up on missing documentation.\nExperience using CentralReach or a similar scheduling and clinical documentation system.\nExperience coordinating staff coverage and communicating with families about scheduling needs.\nBenefits\nEmployee Assistance Program (EAP) (available to all employees)\nHealth/vision/dental Insurance (eligible employees)\n401K plan (both part-time and full-time eligible)\nEarn PTO (full-time employees)\nEmployee Referral Program\nWHO WE ARE\nWe build a nationwide community of compassionate individuals for one purpose; to serve others selflessly. Children and adults with behavioral needs deserve empathetic and functional ABA support from dedicated professionals. Patterns is a center-based, in-home, and school provider of behavioral services to families with children diagnosed with ASD and other developmental disabilities. We are currently expanding our services and are looking for career-minded, experienced ABA Superheroes to join our team. At Patterns, you will find a professional, ethical, structured, respectful, caring, and fun work environment where you can reach your career goals! Together, we are Patterns, a team like no other.\nWe aim to be different. Service and Integrity of our clients is our utmost concern and priority. We maintain a culture of relentless optimism as we do what we've been called to do.","description_format":"text","description_chars":5242,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Dental insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Addiction Treatment","Disability Support Services"],"lifecycle":[{"event":"open","at":"2026-10-20T18:59:03Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":1,"expected_fill_days":56,"reasons":["conf:8","stale_co","win:early"],"computed_at":"2026-10-22T06:10:10Z"},"pay":{"stated_usd_annual":52000,"is_top_pay":false},"html_url":"https://alion.io/job/patterns-behavioral-services-operations-coordinator-dearborn-mi-full-time","json_url":"https://alion.io/job/patterns-behavioral-services-operations-coordinator-dearborn-mi-full-time.json","meta":{"generated_at":"2026-10-22T08:47:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5045,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":686269},"rest":"https://alion.io/mcp/rest/get_company?id=686269"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpatterns-behavioral-services-operations-coordinator-dearborn-mi-full-time"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpatterns-behavioral-services-operations-coordinator-dearborn-mi-full-time"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpatterns-behavioral-services-operations-coordinator-dearborn-mi-full-time"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/patterns-behavioral-services-operations-coordinator-dearborn-mi-full-time\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpatterns-behavioral-services-operations-coordinator-dearborn-mi-full-time"}]}