{"id":3637326,"url":"https://alion.io/job/patterson-companies-operations-manager-2","title":"Operations Manager","company":{"id":2509573,"name":"Patterson Companies","domain":"pattersoncompanies.com","url":"https://alion.io/company/pattersoncompanies","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":77,"open_postings":14,"ghost_share":0,"stale_share":0.929,"repost_share":0,"time_to_fill_p50_days":23,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Management","role_family":"Management","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Vancouver, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-02T21:06:53Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-04T08:40:23Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Patterson isn't just a place to work, it's a partner that cares about your success.\nOne of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.\n Job Summary\nAs Operations Manager with Patterson Dental, you will partner with the Branch General Manager and the Service Manager to develop (and implement) strategies, carry out best practices and reach branch objectives. You will direct and supervise all branch operational functions, including but not limited to equipment, event planning and customer education, customer service, accounting, showroom, and inventory management.\nEssential Functions\nLead the operations team with a positive, professional attitude, setting an example that supports a strong branch culture.\nManage equipment inventory control processes, timely reconciliation of discrepancies and support accurate billing of equipment related transactions.\nDevelop and implement action plans to correct operational weaknesses in key areas such as credits and receivables and implement improvements that ensure compliance and overall branch efficiency.\nCoordinate activities required to ensure timely collection of branch’s delinquent accounts.\nSupport the sales team and coordinate the operational execution of sales and marketing initiatives.\nDevelop and implement spending control procedures; analyze cost data and apply corrective actions to eliminate unnecessary expenses (as well as acting according to established recommendations).\nProvide coaching, guidance, and performance evaluation to team members to support continuous improvement.\nAnalyze financing, rental, amortization, transport, and practice plan costs to prevent misuse and take corrective action when issues arise.\nEffectively interpret and communicate company policies to ensure consistent understanding and compliance.\nEnsure company assets are utilized adequately to meet company objectives.\nMonitor and manage the operations budget, ensuring all expense categories are consistently controlled and aligned with financial targets.\nCollaborate with the General Manager and Service Manager to build and maintain a strong customer service focused culture within the branch.\nPerform other duties as assigned to support overall branch success.\n Job Qualifications\nBachelor’s degree in management, accounting, or a related field; an equivalent combination of education and relevant professional experience will also be considered.\nMinimum of two years’ experience in a supervisory or equivalent leadership role.\nStrong background in operations management, finance, inventory management, accounting, and human resources.\nKnowledge of the dental industry is an asset.\nCapability to plan, organize, problem-solve, and make timely effective decisions is essential.\nExcellent written and verbal communication skills in English.\nAbility to perform a variety of general accounting tasks.\nProven track record of collaborating effectively in a team environment.\nDetail-oriented with a high degree of initiative.\nStrong interpersonal and leadership skills \nProficiency with computers, including strong working knowledge of MS Word, Excel, and Teams.\nExperience with SAP is an asset.","description_format":"text","description_chars":3441,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Pharmaceutical Distribution","Dental Products & Labs","Medical Equipment Distribution"],"lifecycle":[{"event":"open","at":"2026-11-02T21:06:53Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":1,"expected_fill_days":23,"reasons":["conf:3","stale_co","win:early","comp:junior"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/patterson-companies-operations-manager-2","json_url":"https://alion.io/job/patterson-companies-operations-manager-2.json","meta":{"generated_at":"2026-11-04T20:24:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31451,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2509573},"rest":"https://alion.io/mcp/rest/get_company?id=2509573"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpatterson-companies-operations-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpatterson-companies-operations-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpatterson-companies-operations-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/patterson-companies-operations-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpatterson-companies-operations-manager-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3637326}},{"tool":"search_jobs","arguments":{"company":"pattersoncompanies.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3637326},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}