{"id":4100266,"url":"https://alion.io/job/pavago-assistant-property-manager-2","title":"Assistant Property Manager","company":{"id":1117,"name":"Pavago","domain":"pavago.co","url":"https://alion.io/company/pavago","size_band":"51-200","is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":75,"open_postings":204,"ghost_share":0,"stale_share":0.99,"repost_share":0,"time_to_fill_p50_days":32,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":{"label":"US time zones","utc_offset_min":-8,"utc_offset_max":-5},"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["ZA"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Workspace","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-08-13T00:00:00Z","employer_posted_date":"2026-08-13","last_verified_at":"2026-11-11T21:40:52Z","board_verified":true,"closed_at":null,"days_open":91,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":91},"description":"Assistant Property Manager - Remote | U.S. Hours\nPosition Type: Full-Time, Remote\nWorking Hours: U.S. Client Business Hours\nSchedule: Flexibility required for tenant schedules, leasing deadlines, and occasional property emergencies\nAbout the Role\nAt Pavago, one of our clients is hiring an Assistant Property Manager to support the day-to-day operations of residential, commercial, or mixed-use properties.\nThis is a hands-on property operations role focused on:\nTenant relations and communication\nLeasing and renewals\nRent collection and delinquency tracking\nMaintenance and vendor coordination\nProperty management systems\nCompliance and tenant documentation\nOwner and portfolio reporting\nYou’ll serve as the right hand to the Property Manager, ensuring tenants receive timely support, vendors stay coordinated, records remain accurate, and property operations run smoothly.\nIf you have 2+ years of property management or real estate operations experience and hands-on experience with AppFolio, Yardi, Buildium, or similar property management software, this role is a strong fit.\nWhat You’ll Own\nTenant Relations & Communication\nServe as the first point of contact for tenant questions regarding:\nRent and payments\nLease terms\nProperty policies\nMaintenance requests\nRespond professionally and promptly to tenant concerns\nDocument tenant interactions within AppFolio, Yardi, Buildium, or similar systems\nManage communication for:\nMove-ins\nMove-outs\nLease renewals\nEscalate complex issues to the Property Manager when appropriate\nLeasing & Renewals\nDraft and process:\nNew leases\nLease amendments\nRenewals\nManage signatures and documentation through DocuSign, Dotloop, or similar platforms\nPre-screen prospective tenants\nSchedule property showings\nCollect and organize rental applications\nEnsure leasing documentation is complete and processed on time\nSupport property marketing across:\nZillow\nApartments.com\nCraigslist\nMLS syndication platforms\nRent Collection & Financial Administration\nTrack rent payments and outstanding balances\nApply late fees according to property policies\nFollow up professionally on delinquent accounts\nPrepare weekly delinquency reports\nAssist with monthly owner statements\nRecord and reconcile:\nDeposits\nRefunds\nSecurity deposits\nMaintain accurate financial records within property management systems\nMaintenance & Vendor Coordination\nCreate and manage maintenance work orders\nCoordinate scheduling between tenants and vendors\nTrack maintenance requests from submission through completion\nKeep tenants updated on maintenance status\nFollow up with vendors to prevent delays\nConfirm work has been completed satisfactorily\nVerify vendor invoices against completed work before routing them for approval\nHelp ensure maintenance requests are resolved within established SLA timelines\nCompliance & Property Documentation\nMaintain complete and organized tenant files, including:\nLeases\nNotices\nInspection records\nApplications\nCompliance documents\nEnsure documentation remains accurate and audit-ready\nSupport adherence to:\nFair Housing requirements\nLocal landlord-tenant laws\nInternal property management policies\nTrack important lease, renewal, and compliance deadlines\nPortfolio & Operational Support\nSupport Property Managers with portfolio-level reporting\nTrack:\nOccupancy\nVacancy\nTurnover\nLeasing activity\nRent collection\nMaintenance performance\nAssist with owner reporting and operational updates\nHandle administrative projects and ad hoc property-management requests\nKeep property systems current and organized\nRequirements\nMust-Have\n2+ years of experience in:\nProperty Management\nReal Estate Operations\nLeasing Administration\nSimilar property operations roles\nHands-on experience with property management software such as:\nAppFolio\nYardi\nBuildium\nSimilar platforms\nFamiliarity with lease agreements and leasing workflows\nUnderstanding of tenant communication and rent collection processes\nFamiliarity with Fair Housing and landlord-tenant regulations\nStrong Microsoft Office and Google Workspace skills\nExcellent written and verbal English communication\nStrong organizational and multitasking skills\nAbility to work independently during U.S. business hours\nNice to Have\nExperience supporting portfolios of 100+ units\nExperience with residential, commercial, or mixed-use properties\nFamiliarity with multi-state landlord-tenant requirements\nExposure to:\nProperty accounting\nOwner statements\nSecurity deposits\nFinancial reporting\nExperience coordinating multiple vendors and maintenance requests\nStrong knowledge of leasing and property-management workflows\nWhat Makes You a Strong Fit\nYou:\nCommunicate confidently and professionally with tenants, vendors, and owners\nCan manage multiple properties, requests, and deadlines simultaneously\nStay organized even when priorities change quickly\nBalance tenant experience with operational and business requirements\nFollow through until issues are fully resolved\nPay close attention to lease, financial, and compliance details\nProactively identify problems instead of waiting for them to escalate\nTake ownership of day-to-day property operations\nWhat a Typical Day Looks Like\nYou may:\nRespond to tenant inquiries and maintenance requests\nUpdate tenant interactions in AppFolio, Yardi, or Buildium\nProcess leases and renewals\nTrack rent payments and follow up on delinquencies\nSchedule vendors and monitor open work orders\nConfirm maintenance completion with tenants\nReview vendor invoices\nUpdate occupancy and leasing trackers\nOrganize tenant and compliance documentation\nPrepare reports for Property Managers and owners\nIn short: you keep tenants supported, vendors coordinated, leases and records accurate, and day-to-day property operations moving efficiently.\nKey Metrics for Success\n≥95% on-time rent collection\nZero missed lease renewals or compliance notices\nMaintenance requests resolved within SLA timelines\nAccurate and timely owner reporting\nComplete and compliant tenant documentation\nStrong tenant communication and responsiveness\nAccurate property management system records\nReliable occupancy and leasing tracking\nWhy This Role Stands Out\nHands-on ownership across core property management operations\nDirect exposure to tenants, vendors, owners, and Property Managers\nExperience across:\nLeasing\nTenant relations\nRent collection\nMaintenance\nCompliance\nProperty reporting\nFully remote environment aligned with U.S. business hours\nOpportunity to grow into:\nProperty Manager\nSenior Property Manager\nPortfolio Coordinator\nReal Estate Operations Manager\nInterview Process\nInitial Phone Screen\nVideo Interview with Pavago Recruiter\nPractical Task - Lease Renewal or Mock Maintenance Request\nClient Interview\nOffer & Background Verification\nApply Now\nIf you:\nHave hands-on property management experience\nKnow AppFolio, Yardi, Buildium, or similar systems\nAre comfortable communicating directly with tenants and vendors\nCan manage leases, rent collection, maintenance, and documentation\nThrive in fast-paced, detail-oriented property environments\nWe’d love to hear from you.\nApply today and help keep property operations organized, responsive, compliant, and running smoothly.\nImportant: Spark Hire Video Interview\nAs part of our application process, qualified candidates will be invited to complete a one-way video interview through Spark Hire.\nThis is your opportunity to introduce yourself and highlight your experience with property management, tenant relations, leasing, rent collection, maintenance coordination, and platforms such as AppFolio, Yardi, or Buildium.\nPlease complete your Spark Hire interview promptly after receiving the invitation. Candidates who do not complete the video interview may not move forward in the hiring process.\n#AssistantPropertyManager #PropertyManagement #RealEstateOperations #AppFolio #Yardi #Buildium #Leasing #RealEstateJobs #PropertyManagementJobs #RemoteJobs #RemoteWork","description_format":"text","description_chars":7888,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"South Africa","iso":"ZA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Property Management","Recruiting & Staffing","Employer of Record & PEO"],"lifecycle":[{"event":"open","at":"2026-11-11T21:40:52Z"}],"visa":[],"liveness":{"score":12,"band":"cold","label":"Long shot","p_open":1,"p_active":0.433,"p_room":0.28,"age_days":91,"expected_fill_days":32,"reasons":["conf:3","win:tail","crowd:brand"],"computed_at":"2026-11-12T00:54:09Z"},"pay":null,"html_url":"https://alion.io/job/pavago-assistant-property-manager-2","json_url":"https://alion.io/job/pavago-assistant-property-manager-2.json","meta":{"generated_at":"2026-11-12T00:54:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2107,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1117},"rest":"https://alion.io/mcp/rest/get_company?id=1117"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpavago-assistant-property-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpavago-assistant-property-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpavago-assistant-property-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pavago-assistant-property-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpavago-assistant-property-manager-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4100266}},{"tool":"search_jobs","arguments":{"company":"pavago.co","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4100266},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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