{"id":2549159,"url":"https://alion.io/job/pavago-business-operations-coordinator-18","title":"Business Operations Coordinator","company":{"id":1117,"name":"Pavago","domain":"pavago.co","url":"https://alion.io/company/pavago","size_band":null,"is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":76,"open_postings":194,"ghost_share":0,"stale_share":0.959,"repost_share":0,"time_to_fill_p50_days":34,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":{"label":"UTC-8 – UTC-5","utc_offset_min":-8,"utc_offset_max":-5},"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["SV"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":70000,"max_usd":147000,"period":"year","method":null,"sample_n":14242},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Sheets","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"Microsoft Teams","optional":false},{"name":"OneDrive","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-14T17:30:04Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-24T18:38:36Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"Business Operations Coordinator (Operations, CRM, Billing & Scheduling)\nPosition Type: Full-Time, Remote\nWorking Hours: U.S. Business Hours (EST)\nAbout the Role\nAt Pavago, one of our clients is hiring a Business Operations Coordinator to manage the day-to-day operational execution of the business across CRM management, billing, scheduling, client communication, and administrative workflows.\nThis is a highly execution-focused role where you’ll ensure operational systems remain accurate, invoices are processed on time, schedules stay organized, and client follow-ups never fall through the cracks. If you’re detail-oriented, systems-driven, and thrive in structured environments, this role is a great fit.\nResponsibilities\nOperations & Workflow Coordination\nMaintain daily operational workflows and administrative processes.\nSupport leadership with execution-focused operational tasks.\nIdentify process gaps and improve operational efficiency.\nEnsure consistent follow-through across business operations.\nCRM & Data Management\nMaintain clean and accurate CRM records.\nManage operational data using Excel, Google Sheets, OneDrive, CompanyCam, and CRM platforms.\nKeep digital records organized and up to date.\nEnsure data accuracy to support billing and reporting.\nBilling & Invoicing\nProcess invoices accurately and on time.\nTrack outstanding payments and follow up on accounts receivable.\nCoordinate with accounting on reconciliations and supporting documentation.\nEnsure billing aligns with completed work.\nScheduling & Client Coordination\nMonitor schedules and workflows using Aspire, Azuga, or similar platforms.\nIdentify scheduling conflicts, job delays, and time discrepancies.\nSupport payroll time tracking and job costing.\nManage client communication and ensure timely follow-ups.\nReporting & Administrative Support\nPrepare reports, proposals, and operational documentation.\nConduct vendor and pricing research as needed.\nSupport executive scheduling, email management, and Microsoft Teams communication.\nRequired Experience & Skills\nExperience in operations coordination, administrative support, billing, scheduling, or workflow coordination.\nStrong proficiency with Microsoft Excel, Outlook, Word, Teams, and OneDrive.\nExperience using CRM systems (Aspire experience is a plus).\nStrong written communication and organizational skills.\nHigh attention to detail and ability to work independently in a remote environment.\nNice to Have\nExperience with Aspire or Azuga.\nBackground in construction, landscaping, field services, or operations-heavy businesses.\nExperience with payroll coordination, job costing, or accounts receivable.\nWhat Success Looks Like\nAccurate and organized CRM and operational data.\nTimely, error-free invoicing and billing.\nWell-managed schedules with minimal operational conflicts.\nConsistent client follow-up and communication.\nReliable operational execution that leadership can depend on.\nInterview Process\nInitial Recruiter Screening\nOperations-Focused Interview\nPractical Workflow or Scenario Assessment\nClient Interview\nOffer & Onboarding\nWhat Happens After You Apply\nRight after you apply, you’ll receive an email invitation from Spark Hire to record your Intro Video. It’s a short, self-recorded video that completes your application and allows hiring managers to get to know you before the interview process begins.\nRather than repeating your background during multiple screening calls, you’ll tell your story once, allowing future interviews to focus on meaningful conversations.\nDon’t overthink it-you can record as many takes as you’d like before submitting. 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