{"id":2561761,"url":"https://alion.io/job/pavago-business-operations-coordinator-19","title":"Business Operations Coordinator","company":{"id":1117,"name":"Pavago","domain":"pavago.co","url":"https://alion.io/company/pavago","size_band":null,"is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":75,"open_postings":194,"ghost_share":0,"stale_share":0.99,"repost_share":0,"time_to_fill_p50_days":34,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":{"label":"UTC-8 – UTC-5","utc_offset_min":-8,"utc_offset_max":-5},"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["AR","BR","CO","MX","CR"],"hiring_countries_total":5,"salary":null,"salary_estimate":{"min_usd":21000,"max_usd":54000,"period":"year","method":"role_country_seniority_unknown","sample_n":29},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Microsoft Teams","optional":false},{"name":"OneDrive","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-14T20:50:18Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-27T07:40:38Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"Business Operations Coordinator (Operations, Billing & Workflow Coordination)\nPosition Type: Full-Time, Remote\nWorking Hours: U.S. Business Hours (EST Required)\nAbout the Role\nAt Pavago, one of our clients is hiring a Business Operations Coordinator to support the day-to-day execution of business operations across CRM management, billing, scheduling, crew coordination, client communication, and administrative workflows.\nThis is a highly execution-focused role where success comes from maintaining operational accuracy, keeping systems organized, and ensuring nothing falls through the cracks. You’ll work directly with the Owner to support daily operations, manage multiple workflows, and help the business run efficiently through strong organization and follow-through.\nIf you’re detail-oriented, systems-driven, and enjoy bringing structure to fast-moving environments, this role is an excellent fit.\nWhat You’ll Own\nOperational Coordination\nSupport daily operational workflows to ensure smooth business performance.\nAssist the Owner with administrative coordination and operational execution.\nMonitor workflows and proactively identify operational gaps or inefficiencies.\nEnsure tasks and updates are completed accurately and on time.\nCRM & Data Management\nMaintain accurate records within CRM systems, including client information, job data, and scheduling details.\nOrganize digital files across:\nMicrosoft Excel\nOneDrive\nCompanyCam\nInternal systems\nMaintain clean, organized, and accurate operational data.\nPrevent discrepancies that may impact reporting, scheduling, or billing.\nBilling & Invoicing\nProcess invoices accurately and on schedule.\nVerify billing aligns with completed work and operational records.\nMonitor accounts receivable and follow up on outstanding balances.\nCoordinate with accounting to maintain organized financial documentation.\nCrew Scheduling & Job Tracking\nMonitor schedules and job progress using:\nAspire\nAzuga\nIdentify scheduling conflicts, time discrepancies, and job delays.\nReview daily time entries for payroll processing and job costing accuracy.\nSupport efficient coordination between field teams and office operations.\nClient & Lead Coordination\nManage inbound client inquiries on behalf of the Owner.\nMaintain organized CRM pipelines and follow-up activities.\nEnsure all client requests receive timely responses.\nSupport professional communication throughout the client lifecycle.\nReporting & Administrative Support\nPrepare:\nReports\nProposals\nResponses to Requests for Proposals (RFPs)\nConduct:\nVendor research\nPricing comparisons\nMunicipal contract research\nMaintain organized documentation for operational and client use.\nCommunication Management\nOrganize and manage the Owner’s email and Microsoft Teams communications.\nRespond to routine inquiries while escalating priority matters appropriately.\nMaintain organized, professional communication across all channels.\nWhat Makes You a Strong Fit\nHighly organized with exceptional attention to detail.\nSystems-oriented and process-driven.\nReliable with excellent follow-through.\nComfortable managing multiple operational workflows simultaneously.\nStrong written communication skills.\nProactive in identifying issues before they become problems.\nAble to work independently with minimal supervision.\nRequired Experience & Skills\nExperience\nExperience in:\nBusiness Operations\nAdministrative Support\nBilling\nInvoicing\nOperations Coordination\nTechnical Skills\nStrong proficiency with:\nMicrosoft Excel\nOutlook\nWord\nTeams\nOneDrive\nExperience using CRM systems.\nAspire experience is a plus but not required.\nComfortable working across multiple operational platforms simultaneously.\nCommunication\nExcellent written English communication.\nProfessional email management skills.\nStrong organizational and time-management abilities.\nAbility to maintain operational accuracy in fast-paced environments.\nNice-to-Have\nExperience supporting:\nConstruction\nLandscaping\nHome services\nField service businesses\nFamiliarity with:\nAspire\nAzuga\nExperience with:\nPayroll coordination\nJob costing\nAccounts receivable\nVendor management\nProposal preparation\nWhat a Typical Day Looks Like\nReview schedules and operational updates.\nProcess invoices and monitor payment workflows.\nUpdate CRM records and maintain operational data.\nCoordinate with crews, clients, and leadership.\nReview time tracking for payroll accuracy.\nRespond to emails and manage operational follow-ups.\nPrepare reports and maintain organized documentation.\nIn short: You keep business operations organized, accurate, and running efficiently by ensuring systems, schedules, billing, and communication remain reliable every day.\nKey Metrics for Success (KPIs)\nAccurate and up-to-date CRM records.\nError-free invoice processing.\nAccurate payroll time tracking.\nZero missed client follow-ups.\nTimely identification of scheduling or operational issues.\nLeadership confidence in operational reliability.\nWhy Join Us?\nWork directly with business leadership.\nPlay a critical role in daily operational success.\nHigh ownership across business operations and workflow coordination.\nStructured remote work environment with clear expectations.\nOpportunity to grow into:\nOperations Manager\nExecutive Operations Coordinator\nBusiness Operations Manager\nChief of Staff\nInterview Process\nInitial Phone Screen\n Spark Hire Intro Video (3-5 minutes)\nOperations / Systems-Focused Interview\nPractical Workflow Exercise\nFinal Interview\nOffer & Onboarding\nWhat Happens After You Apply\nRight after you apply, you’ll receive an email invitation from Spark Hire to record your Intro Video. This short, self-recorded video is the next step that completes your application and can be recorded whenever it’s convenient for you.\nInstead of repeating yourself across multiple screening calls, you’ll introduce yourself once, and your video will be shared with the hiring team. This helps the hiring team evaluate your communication style early, making future interviews more meaningful while reducing unnecessary interview rounds.\nDon’t overthink it-you can record your video as many times as you’d like before submitting it. Only your final submission will be reviewed.\nPlease keep an eye on both your inbox and spam folder for your Spark Hire invitation after submitting your application.\nApply Now\nIf you’re a highly organized operations professional who enjoys managing systems, coordinating workflows, maintaining operational accuracy, and supporting leadership in a fast-paced environment, we’d love to hear from you. Apply today and become a key contributor to a business that values consistency, accountability, and operational excellence.","description_format":"text","description_chars":6650,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Argentina","iso":"AR","kind":"country"},{"name":"Brazil","iso":"BR","kind":"country"},{"name":"Colombia","iso":"CO","kind":"country"},{"name":"Mexico","iso":"MX","kind":"country"},{"name":"Costa Rica","iso":"CR","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Recruiting & Staffing","Employer of Record & PEO"],"lifecycle":[{"event":"open","at":"2026-10-14T20:50:18Z"}],"visa":[],"liveness":{"score":57,"band":"ok","label":"Likely open","p_open":1,"p_active":0.638,"p_room":0.9,"age_days":12,"expected_fill_days":34,"reasons":["conf:2","stale_co","wave","velocity","win:mid","comp:brand"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/pavago-business-operations-coordinator-19","json_url":"https://alion.io/job/pavago-business-operations-coordinator-19.json","meta":{"generated_at":"2026-10-27T08:59:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9892,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1117},"rest":"https://alion.io/mcp/rest/get_company?id=1117"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpavago-business-operations-coordinator-19"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpavago-business-operations-coordinator-19"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpavago-business-operations-coordinator-19"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pavago-business-operations-coordinator-19\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpavago-business-operations-coordinator-19"}]}