{"id":2645438,"url":"https://alion.io/job/pavago-business-operations-coordinator-20","title":"Business Operations Coordinator","company":{"id":1117,"name":"Pavago","domain":"pavago.co","url":"https://alion.io/company/pavago","size_band":null,"is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":75,"open_postings":194,"ghost_share":0,"stale_share":0.99,"repost_share":0,"time_to_fill_p50_days":34,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":{"label":"UTC-8 – UTC-5","utc_offset_min":-8,"utc_offset_max":-5},"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["PK"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":13500,"max_usd":28000,"period":"year","method":null,"sample_n":15479},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Microsoft Teams","optional":false},{"name":"OneDrive","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-15T19:53:28Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-27T11:57:03Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Business Operations Coordinator (CRM, Billing, Scheduling & Operations) - Remote | EST\nPosition Type: Full-Time, Remote\nWorking Hours: U.S. Business Hours - EST Required\nAbout the Role\nAt Pavago, one of our clients is hiring a highly organized and execution-focused Business Operations Coordinator to keep daily operations accurate, organized, and moving forward.\nYou’ll work directly with the Owner and support critical workflows across:\nCRM and data management\nBilling and invoicing\nCrew scheduling and job tracking\nClient communication and follow-ups\nAdministrative coordination\nReporting and documentation\nThis is not a strategic management role. It’s a hands-on operations position for someone who enjoys managing details, keeping systems clean, following through on open items, and solving problems before they create bigger issues.\nIf you’re organized, responsive, systems-oriented, and naturally notice when something doesn’t add up, this could be a strong fit.\nWhat You’ll Own\nCRM & Operational Data Management\nMaintain accurate and up-to-date CRM records\nUpdate client, lead, job, scheduling, and operational information\nManage data and documentation across:\nMicrosoft Excel\nOneDrive\nCompanyCam\nCRM and internal systems\nIdentify missing, duplicate, outdated, or inconsistent information\nKeep operational records clean, current, and organized\nEnsure data accuracy to prevent downstream billing, scheduling, and reporting issues\nBilling, Invoicing & Accounts Receivable\nPrepare and process invoices accurately and on time\nVerify billing against completed work and time records\nTrack outstanding invoices and payment statuses\nFollow up on accounts receivable items as needed\nCoordinate with accounting teams on documentation and reconciliations\nIdentify and resolve billing or reporting discrepancies\nHelp ensure accurate information for payroll and job costing\nCrew Scheduling & Job Tracking\nMonitor crew schedules, assignments, and active jobs\nWork within Aspire, Azuga, or similar operational platforms\nIdentify:\nScheduling conflicts\nAttendance issues\nTime discrepancies\nJob delays\nMissing operational information\nMaintain accurate time entries and logs for payroll and job costing\nCoordinate updates between field crews, management, and operational systems\nClient & Lead Coordination\nManage inbound leads and client communication on behalf of the Owner\nKeep CRM pipelines accurate and current\nTrack inquiries, requests, opportunities, and next steps\nEnsure follow-ups happen consistently and on time\nPrevent leads and client requests from becoming stale or overlooked\nCommunicate professionally with clients, vendors, and other stakeholders\nExecutive & Administrative Support\nHelp organize the Owner’s email inbox and communication\nSupport Microsoft Teams workflows and daily coordination\nRespond to routine communication when appropriate\nFlag and escalate priority items quickly\nTrack administrative requests and follow-ups through completion\nHelp the Owner stay organized across day-to-day operational priorities\nReporting, Documentation & Research\nPrepare:\nOperational reports\nSummaries\nProposals\nRFP responses\nConduct vendor and pricing research\nAssist with operational analysis and comparisons\nMaintain organized internal and external documentation\nSupport operational tracking and reporting initiatives\nWhat Makes You a Strong Fit\nYou:\nAre highly organized with exceptional attention to detail\nTake ownership instead of waiting for repeated instructions\nHave strong operational follow-through\nAre comfortable working across multiple systems simultaneously\nCan quickly identify discrepancies and missing information\nCommunicate clearly and professionally\nStay organized when priorities change\nCan work independently with minimal supervision\nEnjoy execution-heavy, process-driven work\nRequired Experience & Skills\nPrevious experience in:\nOperations coordination\nAdministrative support\nBusiness operations\nBilling/invoicing\nScheduling or workflow coordination\nStrong proficiency with:\nMicrosoft Excel\nOutlook\nWord\nMicrosoft Teams\nOneDrive\nExperience working with CRM systems\nStrong spreadsheet and data-management skills\nExcellent written and verbal English communication\nProfessional email and client communication skills\nStrong organizational and time-management abilities\nHigh attention to detail and accuracy\nAbility to manage multiple workflows independently\nAvailability during U.S. Eastern Time business hours\nNice to Have\nExperience with Aspire\nExperience with Azuga\nExperience with CompanyCam\nPayroll and time-tracking coordination\nAccounts receivable follow-ups\nJob costing\nCrew or workforce scheduling\nProposal or RFP preparation\nExperience directly supporting an Owner or executive\nIndustry experience in:\nConstruction\nField services\nStaffing\nLogistics\nLandscaping\nHome services\nOther operations-heavy businesses\nWhat a Typical Day Looks Like\nYour day may include:\nReviewing crew schedules and active jobs\nUpdating CRM and operational records\nProcessing invoices and checking outstanding payments\nReviewing time entries for payroll and job costing\nResponding to client inquiries and following up on open items\nManaging the Owner’s operational communication\nIdentifying scheduling or workflow issues before they cause delays\nPreparing reports, proposals, and documentation\nCoordinating updates across field teams and management\nIn short: you keep the business organized, responsive, accurate, and moving forward every day.\nKey Metrics for Success\nAccurate and current CRM records\nOn-time, error-free invoice processing\nAccurate time tracking and payroll coordination\nOrganized crew schedules and job records\nZero missed client follow-ups\nMinimal stale leads or pipeline gaps\nFast identification of operational issues\nAccurate and organized documentation\nStrong Owner confidence in your reliability and follow-through\nWhat to Expect in This Role\nThis is a systems-driven, detail-critical, execution-focused position.\nYou’ll have established workflows, direct communication with the Owner, and clear expectations around follow-through.\nYour ownership centers on four things: accuracy, organization, responsiveness, and consistency.\nInterview Process\nInitial Screening Call\nOperations & Systems-Focused Interview\nPractical Task / Workflow Exercise\nFinal Interview\nInternal Review & Approval\nOffer & Onboarding\nWhat Happens After You Apply\nAfter applying, you’ll receive an email invitation from Spark Hire to complete a short Intro Video. This self-recorded video is an important step in completing your application and gives the hiring team an opportunity to learn more about your experience and communication before the interview stage.\nYou can record your responses on your own time and re-record them if needed before submitting.\nPlease check both your inbox and spam/junk folder for the Spark Hire invitation.\nApply Now\nIf you:\nAre highly organized and systems-oriented\nHave experience with CRM, billing, scheduling, Excel, or business operations\nTake ownership of follow-ups and execution\nCan manage multiple moving parts without losing accuracy\nEnjoy keeping operational workflows organized and reliable\nWe’d love to hear from you.\n#BusinessOperationsCoordinator #OperationsCoordinator #BusinessOperations #CRM #Excel #Billing #Scheduling #AdministrativeSupport #ExecutiveSupport #RemoteJobs #ESTJobs #OperationsJobs","description_format":"text","description_chars":7345,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Pakistan","iso":"PK","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Recruiting & Staffing","Employer of Record & PEO"],"lifecycle":[{"event":"open","at":"2026-10-15T19:53:28Z"}],"visa":[],"liveness":{"score":64,"band":"ok","label":"Likely open","p_open":1,"p_active":0.638,"p_room":1,"age_days":11,"expected_fill_days":34,"reasons":["conf:2","stale_co","wave","velocity","win:early","comp:brand,attention"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/pavago-business-operations-coordinator-20","json_url":"https://alion.io/job/pavago-business-operations-coordinator-20.json","meta":{"generated_at":"2026-10-27T14:34:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3151,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1117},"rest":"https://alion.io/mcp/rest/get_company?id=1117"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpavago-business-operations-coordinator-20"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpavago-business-operations-coordinator-20"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpavago-business-operations-coordinator-20"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pavago-business-operations-coordinator-20\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpavago-business-operations-coordinator-20"}]}