Salary
≈ $131k – $255k per year (Estimated)
Location
Remote (United States)
Overview
Company
Impact
Profile match
Pavago is a remote staffing company that recruits and places full-time offshore employees with small and mid-sized businesses in the United States, Canada and the United Kingdom. It sources candidates from Latin America, South Asia, Africa and the Philippines for roles in customer support, sales development, bookkeeping, virtual assistance, marketing, recruiting and back-office operations, handling screening, contracting and payroll on the client's behalf. The company operates as a distributed organisation, bills a recurring fee per placed employee rather than a one-off placement fee, and posts a continuous stream of remote vacancies for its client base.
HR Specialist
Full-Time Remote | U.S. Business Hours
(Flexibility required for onboarding cycles, payroll timelines, and employee support needs)
About the Role
We’re hiring an organized and people-focused HR Specialist to support day-to-day HR operations and ensure employees have a smooth experience throughout the full employee lifecycle.
This role plays a critical part in:
- onboarding and offboarding,
- HR compliance,
- payroll coordination,
- HRIS management,
- employee support,
- and operational HR execution.
You’ll work closely with leadership, recruiters, payroll, and employees to ensure HR processes remain accurate, compliant, and efficient.
If you thrive in structured environments, enjoy supporting people, and take pride in operational excellence - this role is a strong fit.
What You’ll Own
Recruitment & Hiring Support
- Post and manage job openings across:
- Indeed
- career pages
- and other job boards
- Screen resumes and coordinate interview scheduling
- Communicate with candidates throughout early hiring stages
- Support recruiters and hiring managers with hiring workflows
Onboarding & Offboarding
- Prepare:
- offer letters,
- onboarding documentation,
- orientation schedules,
- and employee packets
- Ensure completion of:
- I-9 documentation,
- E-Verify,
- tax forms,
- direct deposit setup,
- and compliance paperwork
- Manage offboarding processes including:
- access removal,
- equipment retrieval,
- and exit coordination
HRIS & Employee Records Management
- Maintain accurate employee records within HR systems such as:
- BambooHR
- ADP
- Gusto
- Zenefits
- or similar platforms
- Track:
- PTO,
- benefits enrollment,
- employee changes,
- and organizational updates
- Generate HR reports related to:
- headcount,
- turnover,
- compliance,
- and employee data
Payroll & Benefits Coordination
- Support payroll preparation and reconciliation processes
- Validate hours, deductions, and benefits data before payroll processing
- Assist employees with benefits-related questions
- Coordinate open enrollment and benefits administration activities
- Work closely with finance/payroll teams to ensure accuracy
Policy, Compliance & HR Operations
- Maintain HR policies, SOPs, and employee documentation
- Ensure compliance with:
- FMLA
- FLSA
- ADA
- EEOC
- and multi-state labor laws
- Maintain audit-ready HR records and documentation
- Assist with HR process improvements and operational efficiency initiatives
Employee Support & Relations
- Act as a trusted point of contact for employee questions and concerns
- Support engagement initiatives and performance management workflows
- Escalate sensitive matters appropriately to HR leadership
- Coordinate training sessions and compliance certifications
Required Experience & Skills
- 2+ years of HR support, HR operations, or people operations experience
- Experience using HRIS platforms such as:
- BambooHR
- ADP
- Gusto
- Zenefits
- or similar systems
- Familiarity with U.S. labor law compliance
- Strong organizational and documentation skills
- Proficiency with:
- Google Workspace
- Microsoft Office
- spreadsheets
- and HR reporting tools
- Strong written and verbal English communication skills
⭐ Preferred Qualifications
- SHRM-CP, PHR, or related HR certification
- Experience with:
- multi-state payroll,
- international HR support,
- or startup environments
- HRIS implementation or process improvement experience
- Background supporting SaaS, professional services, or high-growth companies
What Makes You a Great Fit
- You are highly organized and detail-oriented
- You balance empathy with professionalism and compliance
- You proactively identify operational gaps and inefficiencies
- You communicate clearly and professionally with employees at all levels
- You are dependable, responsive, and process-driven
- You enjoy creating structure and improving workflows
What a Typical Day Looks Like
- Coordinate interviews and onboarding activities
- Update employee records and HRIS systems
- Respond to employee questions regarding:
- payroll,
- benefits,
- PTO,
- or HR policies
- Validate payroll inputs and compliance documentation
- Prepare HR reports for leadership
- Support offboarding and employee lifecycle processes
- Maintain accurate and audit-ready HR documentation
In short:
You ensure HR operations remain organized, compliant, employee-focused, and scalable.
Key Metrics for Success (KPIs)
- 100% completion of onboarding/offboarding tasks on time
- Payroll and benefits accuracy with zero major errors
- HRIS records consistently accurate and updated
- Compliance documentation maintained and audit-ready
- Employee satisfaction with HR responsiveness and support
- Timely completion of HR administrative workflows
Why This Role Stands Out
- Opportunity to support and improve core HR operations
- Exposure to full employee lifecycle management
- Work closely with leadership and cross-functional teams
- Remote flexibility with structured processes and growth opportunities
- Meaningful impact on employee experience and organizational operations
Interview Process
- Initial Phone Screen
- Video Interview with Pavago Recruiter
- Practical Task (HR workflow or onboarding/compliance scenario)
- Client Interview
- Offer & Background Verification
Apply Now
If you’re:
- organized,
- people-focused,
- operationally strong,
- and experienced in HR coordination and compliance,
we’d love to hear from you.
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